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Northside Lexus

(8,820 reviews)
Visit Northside Lexus
Sales hours: 9:00am to 7:30pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:30pm 7:30am–6:00pm
Tuesday 9:00am–7:30pm 7:30am–6:00pm
Wednesday 9:00am–7:30pm 7:30am–6:00pm
Thursday 9:00am–7:30pm 7:30am–6:00pm
Friday 9:00am–7:00am 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 11 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (281) 552-8808 (281) 552-8808
Used (888) 458-0258 (888) 458-0258
Service (888) 471-0508 (888) 471-0508

Reviews

(8,820 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Northside Lexus from DealerRater.

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Service is great. Staff is awesome. Treatment is...

Service is great. Staff is awesome. Treatment is generally excellent. Environment is nice. Overall service is outstanding.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Feedback like yours lets us know we're making all the right moves. Thanks for the wonderful review and we hope to see you at Northside Lexus again next time!

The staff really went the extra mile to make us feel...

The staff really went the extra mile to make us feel welcome and help us through the whole process. I would highly recommend using them if you want a great experience buying a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're so pleased to have earned your recommendation! It's fantastic to hear that our attentive and personalized care made your purchase experience so positive. The Northside Lexus team is grateful for your business, and we look forward to our next chance to assist you with your automotive needs!

They met our needs in every way. Rex showed me the cars...

They met our needs in every way. Rex showed me the cars that would meet my needs and let me test the Nx overnight which allowed me time to evaluate and really look over the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

You can always rely on our team to take all the time and measures necessary to make sure you're comfortable and confident in your purchase. It's wonderful to hear that Rex met all of your needs, and he'll be so glad to see his name in your kind review. Northside Lexus is grateful for your business, and we wish you many safe miles in your new Lexus NX!

Everyone at the dealership was friendly and helpful. Our...

Everyone at the dealership was friendly and helpful. Our car buying experience was fantastic. Thank you to Jesse and Brent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We love hearing that your purchase experience was such a success! Jesse and Brent will be so grateful for your positive feedback about their assistance as well. The Northside Lexus team feels fortunate to have such supportive guests like you, and we wish you safe travels until we see you next!

Very nice, clean, and the staff is excellent! It was a...

Very nice, clean, and the staff is excellent! It was a flawless experience! I will definitely be a repeat customer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We're elated we could provide a flawless client experience! Thank you for your feedback and for taking your business to Northside Lexus - we look forward to seeing you back again down the road!

The dealership is such a beautiful place and all of the...

The dealership is such a beautiful place and all of the people that I have come in contact with at the dealership, such a great group, especially my salesman, Mike Driscoll he always courteous made me feel comfortable in all of my six ES 350 Lexus vehicles and in the dealership surrounding, and the service advisor great person always get the job done with listening ears and great understanding about the vehicle that needs to be serviced

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It is gratifying to read your glowing review of Mike and our team! Thank you for trusting Northside Lexus with your business, and safe travels until we see you again.

We have always had a very good experience at this...

We have always had a very good experience at this dealership. The sales and service department is great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We are so glad to hear that you have enjoyed your time as a member of the Northside Lexus community. We appreciate your support and hope to see you back again down the road!

The dealership is beautiful and all of the staff, were...

The dealership is beautiful and all of the staff, were very courteous and helpful. Our salesman Rex , was amazing and so wonderful to work with! He Made our transaction very smooth and quick.. my wife and I left the dealership very happy and with a very good experience. We will definitely do it again !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Providing an efficient and seamless purchase experience is always the goal at Northside Lexus, so it's excellent to hear that Rex delivered! We're so pleased to hear how happy you are with your new vehicle, and we wish you many safe and smooth miles on the road ahead!

From start to finish it was such an easy process and...

From start to finish it was such an easy process and everyone was so helpful and kind. I received an email almost immediately after putting in an inquiry and we had a deposit down a few days later while we were on vacation. We couldn't be happier!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It is wonderful to receive such postive feedback! Thank you for sharing your experience at Northside Lexus. We are glad that our team could make your entire transaction smooth and hassle-free, even while you were away from home. Enjoy your new car, and we'll see you next time!

Great sales rep. No haggling , excellent follow ups and...

Great sales rep. No haggling , excellent follow ups and friendly assistance . Highly recommended for experienced buyers

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're so pleased that you recommend Northside Lexus! We take pride in our ability to make the purchase experience seamless and simple, and it's wonderful to hear you appreciate our efforts. Many thanks for sharing your experience, and we wish you safe travels in your new vehicle!