Reviews
They were able to keep me updated on progress of vehicle
They were able to keep me updated on progress of vehicle repair/recall. Good communication!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Prompt, courteous service!
Prompt, courteous service! I will use their services again. The shuttle service was particularly friendly and efficient!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
The service I quality and the people are nice.
The service I quality and the people are nice. I do wish they’d be sure to advise of all issues discovered prior to reporting that the vehicle is ready to be picked up.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Never followed up about my type of plan.
Never followed up about my type of plan. Didn’t bother to go back and see if I qualified for a free service based on the type of plan I have. Honestly awful service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, Nancy, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We would appreciate the opportunity to touch base with you and address your concerns once we've been able to get the whole story.
Always work with me to get a good service job done on
Always work with me to get a good service job done on car. Respect their opinions about car problems.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Randell, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Easy to schedule, worked with our busy schedule, and
Easy to schedule, worked with our busy schedule, and completed the work timely and with a smile! Thanks Honda of Ames!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Everyone is very nice and helpful and also very
Everyone is very nice and helpful and also very knowledgeable. I appreciate all their hardwork!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Honda of Ames. We appreciate your business and hope to see you again soon!
Was a very pleasant experience, they got my car done and
Was a very pleasant experience, they got my car done and tested in a short time. This gave me some time to check in with the sales man on availability and prices for some new vehicles I have been considering. Everyone was very nice.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Honda of Ames. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Ordered the part, it arrive, and was installed.
Ordered the part, it arrive, and was installed. Person that helped us was nice. He’s not saving the planet but did a good job. These are pointless
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Ames!
Fast and reliable seevice for a reasonable price.
Fast and reliable seevice for a reasonable price. There is a comfortable wait area where i can do soem work while my car is being fixed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honda of Ames to be a positive one. Please don't hesitate to reach out if you need anything else.