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21 Century Auto Group

(4,688 reviews)
Visit 21 Century Auto Group
Sales hours: 9:00am to 9:00pm
Service hours: 9:00am to 9:00pm
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Sales Service
Monday 9:00am–9:00pm 9:00am–9:00pm
Tuesday 9:00am–9:00pm 9:00am–9:00pm
Wednesday 9:00am–9:00pm 9:00am–9:00pm
Thursday 9:00am–9:00pm 9:00am–9:00pm
Friday 9:00am–9:00pm 9:00am–9:00pm
Saturday 9:00am–8:00pm 9:00am–8:00pm
Sunday Closed Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
(877) 782-7148 (877) 782-7148

Reviews

(4,688 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of 21 Century Auto Group from DealerRater.

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Had a wonderful experience buying here!

Had a wonderful experience buying here!! The staff are friendly and accommodating! Finance lady was so kind, amazing to work with and very good at her job! I’m so happy with my new ride and would definitely recommend purchasing your next car from these guys!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Friendly associates and a very clean facility.

Friendly associates and a very clean facility. The crew was amazing and went above and beyond to get me in my dream vehicle. Excellent experience and I would recommend to anyone looking to get into a car!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I called to see if vehicle is available.

I called to see if vehicle is available. They went to check and told me it was. I drove 2 hours to look at it. Still shows available online; vehicle was not there. What a shocker. Waited 30mins to speak to someone when i got there, they took down info and forgot about me. Then they try to sell you something $15k more expensive. What a joke of a dealership, tricking and scamming customers. So pathetic; this is why i hate shopping in NJ for a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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The dealership is sketchy.

The dealership is sketchy. They claim they have inventory, then when you show up it’s gone. They will the. try to sell you something else more expensive. Don’t trust their paid carfax, auto trader, etc reviews. Those are all fake and paid. One time dealing with them is all you will need to realize all the forum posts about these guys are spot on.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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This place a big scam Came in to this location after

This place a big scam Came in to this location after traveling all the way from NY to be told the Truck i came i to see was damaged and that was even more than what it was listed for and that that's why it was listed so low. But was not able to sale but when i called i was told it was a=ok and there was no damage and was for sale.Do not even waste time here and the sales agent Diego Garcia is the worst of all sales he don't even know how to lie told 2 different stories about the same cari I wasted my day going there do yourself a favor go to a real dealership this place is a scam changing prices and even have you come in to hear that the car is damage. Wow what a deanship and i seen someone else posted the same kind of issue. I wasn't going to post anything but i was so disappointed on how they have drive all the way there pay tolls and waste your gar and time come on please people have no time for games. DO NOT SHOP HERE !!!!!!!!!!!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I would like to give a special shout out and thank you to

I would like to give a special shout out and thank you to both my salesman and finance mng for getting me in my new Honda. I appreciate the professionalism you both provided and I am beyond thrilled and thankful for all you did to get me in this vehicle I was so waiting to purchase. I am a happy driver :)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I will not go back here nor purchase anything from these

I will not go back here nor purchase anything from these hustlers. First of all the cars in their ads don’t exist. They post fake listings to get you there. Every car there is priced above its market value and they push for financing. They let a cash buying customer walk about the door and the salesman are not good at their job. They couldnt hustle me!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I came in with no expectations.

I came in with no expectations. Credit not the best but Angelina made that happen! I didn’t have a car in mind. I was ready to accept anything I’d be approved on.. turned out I got approved for a car I always wanted!!! Beyond happy with my experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Fish and bait….

Fish and bait…. Constantly advertising way underpriced vehicles to get you to drive to their shop… than sorry vehicle just got sold ….or in repair shop and can’t sell it, etc….simply lame business that you can’t trust if they constantly lie on advertising vehicles for a price that they don’t have to start with!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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This place is awesome.

This place is awesome. They got me the payment I wanted & also the vehicle I wanted! The guys sat with me & talked sports but also showed me every feature in the vehicle as well which was a really big help!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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