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Napa Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (203 reviews)
Visit Napa Ford
Sales hours: 9:00am to 7:00pm
Service hours: 7:15am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:15am–6:00pm
Tuesday 9:00am–7:00pm 7:15am–6:00pm
Wednesday 9:00am–7:00pm 7:15am–6:00pm
Thursday 9:00am–7:00pm 7:15am–6:00pm
Friday 9:00am–7:00pm 7:15am–6:00pm
Saturday 9:00am–7:00pm 7:15am–4:30pm
Sunday 10:00am–6:00pm Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (203 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Napa Ford from DealerRater.

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Napa Lincoln Ford

I bought a Honda Accord from Napa Ford Lincoln and worked with Glenn. He was great. No pressure and was a pleasant no hassle experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Maintenance Review

Personnel were professional, helpful, and made the experience enjoyable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service

Everything was fine. The service person,Ariel delivered all that she stated and on time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks, Joe! We're happy to help however possible. Please let us know if there's anything else we can do for you. Thanks so much for your positive feedback!

Great service and helpful staff

Don and Areceli are always very Curtis and helpful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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The process

The attention and service was wonderful. Michael did such a great job keeping in touch throughout the whole process. Great job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Housewife/parent

My experience at your dealership has always been great. Everyone is so helpful and you don't make me feel stupid when I have to bring in my car. Plus, the donuts are a real plus. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service

The representative was very helpful and courteous. He did research to find out if it was covered under warranty, not only was it covered it was also a recalled part.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great experience @ Napa Ford Lincoln

Thanks for the coffee & doughnuts! Service was great, and the F&B was just an added treat.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Honda owner

The service is professional and without any difficulty.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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GreT Service

Great service department and the cashier is awesome. Very pleasant experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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