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It's all about the friendly service. Everyone is smiling. Everyone is helpful. There was a bit of a wait when getting the financing situated but I did...n't mind and they explained everything in detail even when I had questions about the final sales price.
The best service that I've experienced at a dealership and service department. Professional, friendly, knowledgable and willing to go the extra mile.... A great team overall. Keep up the good work.
We had an excellent experience at Napa Ford. The salesman were very knowledgeable and responsive to emails. We brought our truck in for a trade in and... that went smoothly too. The only bad experience we encountered was the wait for the finance dept. We waited over an hour to see her. This is unreasonable. Once we were in her office she was very efficient and knowledgeable too. Over all good experience
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