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Reviews

4.8
166 lifetime reviews.
  • I've purchased more than one car here for a reason
    February 13, 2018

    It's all about the friendly service. Everyone is smiling. Everyone is helpful. There was a bit of a wait when getting the financing situated but I did...n't mind and they explained everything in detail even when I had questions about the final sales price.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Thank you!
    February 9, 2018

    The best service that I've experienced at a dealership and service department. Professional, friendly, knowledgable and willing to go the extra mile.... A great team overall. Keep up the good work.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Car purchase
    February 6, 2018

    We had an excellent experience at Napa Ford. The salesman were very knowledgeable and responsive to emails. We brought our truck in for a trade in and... that went smoothly too. The only bad experience we encountered was the wait for the finance dept. We waited over an hour to see her. This is unreasonable. Once we were in her office she was very efficient and knowledgeable too. Over all good experience

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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Napa Ford
570 Soscol Ave Napa, CA 94559
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