Skip to main content

Harper Acura

(1,115 reviews)
Visit Harper Acura
Sales hours: 8:30am to 6:30pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:30am–6:30pm 7:30am–5:00pm
Tuesday 8:30am–6:30pm 7:30am–5:00pm
Wednesday 8:30am–6:30pm 7:30am–5:00pm
Thursday 8:30am–6:30pm 7:30am–5:00pm
Friday 8:30am–6:30pm 7:30am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 20 awards
2025 state dealer award 2024 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (865) 338-5325 (865) 338-5325
Used (865) 338-5254 (865) 338-5254
Service (865) 338-5184 (865) 338-5184

Inventory

See all 138 vehicles from this dealership.

Incentives

See all incentives

About our dealership

This seller has been on Cars.com since September 2019.
We are proud to have the most knowledgeable and honest Acura staff in the nation. When dealing with our team you will receive what has been described as the "easiest car buying experience in the South." Shannon Harper the owner of the dealership is involved daily in ensuring your satisfaction. You can e-mail our owner and receive a personal response shannonharper@harperdealerships.com

Service: Since 1981 we have taken pride in delivering a level of service corresponding with our world renowned assortment of Acura automobiles. Our sales and service associates take customers requests and considerations to heart and thrive at

Service center

Phone number (865) 338-5184

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
Closed
Sunday
Closed

Reviews

(1,115 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Harper Acura from DealerRater.

Want to share your experience with this dealership?

Write a review

Very pleasant staff.

Very pleasant staff. The service was really good. Was well informed of things being done. They informed me of things that needed to be done in the up coming service. Very efficient and made me feel I was important to them as a customer. I would recommend Harper and I am enjoying my MDX.

Very pleasant staff.

Very pleasant staff. The service was really good. Was well informed of things being done. They informed me of things that needed to be done in the up coming service. Very efficient and made me feel I was important to them as a customer. I would recommend Harper and I am enjoying my MDX.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Nancy, we're delighted you enjoyed your experience with our team at Harper Acura! Thank you for choosing us and for sharing your kind words. Safe travels, and we look forward to seeing you next time!

Show full review

Very pleasant experience from start to finish.

Very pleasant experience from start to finish. Stayed with Harper as they have a wonderful service department.

Very pleasant experience from start to finish.

Very pleasant experience from start to finish. Stayed with Harper as they have a wonderful service department.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

It's awesome to hear that you had a great experience from start to finish! We hope to see you again here at Harper Acura!

Show full review

We have been working withis dealer for over 8 years.

We have been working withis dealer for over 8 years. Service has always been great.

We have been working withis dealer for over 8 years.

We have been working withis dealer for over 8 years. Service has always been great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for reviewing Harper Acura! It was so kind of you to share your experience.

Show full review

I have been with Harper Acura for over 15 years and

I have been with Harper Acura for over 15 years and always had great service

I have been with Harper Acura for over 15 years and

I have been with Harper Acura for over 15 years and always had great service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Christine, thank you for being such a great customer of Harper Acura!

Show full review

Special thanks to Kody Thomas for going beyond

Special thanks to Kody Thomas for going beyond expectations when we purchased our new car! Amazing experience!

Special thanks to Kody Thomas for going beyond

Special thanks to Kody Thomas for going beyond expectations when we purchased our new car! Amazing experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for sharing your experience with Kody and the team! We hope to see you again at Harper Acura. Enjoy your new ride, Tyra!

Show full review

The service department at Harper Acura has always

The service department at Harper Acura has always provided us with prompt and great service.

The service department at Harper Acura has always

The service department at Harper Acura has always provided us with prompt and great service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Knowing we are providing this level of service and care to you is validating for our team! Thank you for your business, from your friends at Harper Acura!

Show full review

Always super service.

Always super service. Steve is super at his job! I won't go anywhere else!

Always super service.

Always super service. Steve is super at his job! I won't go anywhere else!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the superb review of Harper Acura! We're so glad you can count on Steve and the team to deliver top-tier customer service.

Show full review

Everything about Harper Acura exemplifies customer

Everything about Harper Acura exemplifies customer service. Always an excellent occurrence when I go there.

Everything about Harper Acura exemplifies customer

Everything about Harper Acura exemplifies customer service. Always an excellent occurrence when I go there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Barry, there is nothing better than hearing you are confident in our team! Thank you for choosing Harper Acura and highlighting the wonderful work we do. We look forward to your next visit!

Show full review

I really appreciate Henry because he greets me with a

I really appreciate Henry because he greets me with a smile & gathers all the information needed for me to get great service. He will update me thru text or in person while I wait . Henry easily explains the services performed & what the next service visit might include. I appreciate his kindness, courtesy, & commitment to making my service visit timely & thorough.

I really appreciate Henry because he greets me with a

I really appreciate Henry because he greets me with a smile & gathers all the information needed for me to get great service. He will update me thru text or in person while I wait . Henry easily explains the services performed & what the next service visit might include. I appreciate his kindness, courtesy, & commitment to making my service visit timely & thorough.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Laura, we're delighted to hear that Henry provided you with such attentive and thorough service at Harper Acura. Thank you for sharing your experience, and we look forward to seeing you again!

Show full review

I really enjoyed working with Thomas Pulvirenti at Harper

I really enjoyed working with Thomas Pulvirenti at Harper Acura during my search for a new car. Thomas listened carefully to what I said I wanted and was able to narrow my search. He was very knowledgeable about options that were or were not available in different vehicles which helped me decide on what was important. He was able to explain in simple terms the newer tech features & the easiest way to navigate through them. There was no rushing & no pressure which I appreciated. Thomas easily fielded questions from me & from my friend who came along. If he didn’t know, he found out. I very highly recommend Thomas Pulvirenti for his outstanding service & excellent knowledge.

I really enjoyed working with Thomas Pulvirenti at Harper

I really enjoyed working with Thomas Pulvirenti at Harper Acura during my search for a new car. Thomas listened carefully to what I said I wanted and was able to narrow my search. He was very knowledgeable about options that were or were not available in different vehicles which helped me decide on what was important. He was able to explain in simple terms the newer tech features & the easiest way to navigate through them. There was no rushing & no pressure which I appreciated. Thomas easily fielded questions from me & from my friend who came along. If he didn’t know, he found out. I very highly recommend Thomas Pulvirenti for his outstanding service & excellent knowledge.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Laura, we're delighted to hear that Thomas provided such outstanding service and expertise during your car search at Harper Acura. It's great to know he made the process smooth and informative for you. Thank you for recommending him!

Show full review
See all 1115 reviews