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Mall of Georgia Chrysler Dodge Jeep RAM

(435 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–8:00pm 8:00am–6:00pm
Wednesday 9:00am–8:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–8:00pm 8:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday Closed Closed

Reviews

(435 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mall of Georgia Chrysler Dodge Jeep RAM from DealerRater.

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Price not honored, overcharged on taxes

The "on sale" price changed drastically.....overcharged all the way around.....promises...talk and never any action. Phone calls only and never take care of you.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
4 people out of 4 found this review helpful.

Jeffrey Patrick is the best from Mall of Georgia!

Jeffrey Patrick is the best sales person at Mall of Georgia location. He is very knowledgeable about car, very kind and easy to communicate! Everyone needs to go buy a car from him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

WE greatly appreciate the feed back and the positive review of Jeff Patrick. Jeff strives for the utmost customer service during and after the sale.

Jeffrey Patrick!!

Jeffrey Patrick was the best salesman! Very hardworking and very thorough. I will be buying my vehicles from this lot from now on.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

WE greatly appreciate the feed back and the positive review of Jeff Patrick. Jeff strives for the utmost customer service during and after the sale.

Great Service!! Great salesman!!

Jeffrey Mitchell was my salesman, he was awesome and really helped me get myself into a great vehicle!! He is a real asset to this lot.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

WE greatly appreciate the feed back and the positive review of Jeff Patrick. Jeff strives for the utmost customer service during and after the sale.

Absolutely the best car buying experience ever.

This is the second car I have bought from the Mall of Georgia. Both experiences have been excellent. The sales person who help me this time Jeffrey Patrick was a joy to work with. He was honest, straightforward and helpful. He went above and beyond to assist me. He took the time to explain all the new gadgets on my car. I hope that he is there when I go back to buy my next one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

WE greatly appreciate the feed back and the positive review of Jeff Patrick. Jeff strives for the utmost customer service during and after the sale.

awesome service!

Worked with Jeffrey Patrick who got me in the truck I wanted with the terms I wanted. Awesome experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

WE greatly appreciate the feed back and the positive review of Jeff Patrick. Jeff strives for the utmost customer service during and after the sale.

Extremely easy buying experience

Drove two hours to get to this dealership. I worked with Jeffrey Patrick remotely prior to showing up. He ensured a vehicle I was interested in was available prior to my drive (a 2016 Wrangler Unlimited) and made the buying process extremely easy and pleasant. Would recommend reaching out to him and this dealership if you are in the market for a vehicle. I'm sure glad I did.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

WE greatly appreciate the feed back and the positive review of Jeff Patrick. Jeff strives for the utmost customer service during and after the sale.

Thanks Jeffrey Patrick

Special thanks to my sales guy Jeffrey Patrick for making my purchase a pleasant experience. Thanks K. Walt

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the awesome review! We strive for excellent in customer satisfaction.

Always great service!

I have purchased 3 cars from here and have never had a bad experience. Due to a high rate of travel, I need to get my oil changed about once every two months. Every time I go in there I'm in and out in less than a half-hour. Eric Chavez remembers everything about my vehicle, as well as my family. It is always appreciated and I always leave there COMPLETELY satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Thanks Jeffrey Patrick

Special thanks to my sales guy Jeffrey Patrick for making my purchase a pleasant experience. Thanks K. Walt

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 1.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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