Reviews
Excellent Salesman!
Excellent service! Thank you, JC, for your excellent service! We appreciate your time, patience, humor, and professionalism! You are a true example of how sales staff should treat their customers.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome.
JC was awesome had a good time talking to him really nice guy. He gave us our space and let us have at it. A very welcoming experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great customer service with Jeff Patrick
Jeff Patrick was great to work with, gave us a great deal on our trade in, and got us the truck we were hoping for! We'll be back to have our vehicle serviced there as well. I highly recommend this dealership. Ask for Jeff Patrick!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
horrible service department
Buying the car was a pleasure I wish i could give them 5 stars but their service department is horrible I would recommend that you buy there but service it elsewhere or else you are in for a horrible experience.
- Customer service 2.0
- Buying process 5.0
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
We understand at certain times when customers visit the service department we can not meet every ones needs for their vehicle. If you do decide to gives us another opportunity to accommodate your needs please ask for myself upon your arrival.
JC is the MAN!
JC has a great personality and wants nothing more than for you to find and get what you are looking for. He went through hoops to find the Jeep I wanted, checking off all the items on my list. Very highly recommended.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Excellent Car Buying Experience!!!
Mike Ubanks, provided outstanding customer service, when it came to making my 'not planned' new SUV purchase. Simply was brining in my vehicle to get serviced and during the waiting period Mr. Ubanks explained the benefits to trading in my current vehicle and making a new car purchase. I have purchased many vehicles over the years, but have not had the pleasure of getting exceptional car knowledge, wonderful customer and great follow up after my purchase was made. James
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This is where you want buy your new car! SERIOUSLY!
I've been looking for a new truck for a while. I've called several competitors and never received a call back. I was just about to give up when I thought I'd try one more dealership; The Mall of Georgia Chrysler Dodge Jeep in Buford. Right away I knew I came to the right place! Amit Shekar was my sales professional and he truly helped guide me and explained every step of the way! The rest of the team made sure I was comfortable and not rushed. Everyone was genuinely happy and enthusiastic. We all enjoyed the lighthearted atmosphere. Rich Mahoney (Business Manager) took great care of me! Negotiations went smoothly and I was very happy with the final sales price! Normally purchasing a new car falls in line with a root canal but these guys TRULY made the whole experience a pleasure! Hands down they've earned my business for life!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Not that imptessed
The people I dealt with were much more interested in selling a car than in meeting my needs. The car wad dirty inside snd out and smelled like someone had smoked in it
- Customer service 3.0
- Buying process 3.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We have made significant changes with our Pre-Owned department from top to bottom. We also understand that with changes like this we have to inspect what we expect. We also understand that there is not a second chance to make a first impression.
Great first time buying experience!
I worked with JC and got myself into a new 2016 Jeep Wrangler Unlimited and had a great time overall. He made it a fun buying experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had a rocky start but these guys did the right thing!
Jake and I had a misunderstanding bit in the end the dealership did right by me and I couldn't ask for more! They did go above and beyond to make sure they had a happy customer! I will return for service and sales in the future of needed! I recommend them! Thanks again!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
