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Mall of Georgia Chrysler Dodge Jeep RAM

(434 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–8:00pm 8:00am–6:00pm
Wednesday 9:00am–8:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–8:00pm 8:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday Closed Closed

Reviews

(434 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mall of Georgia Chrysler Dodge Jeep RAM from DealerRater.

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Excellent Salesman!

Excellent service! Thank you, JC, for your excellent service! We appreciate your time, patience, humor, and professionalism! You are a true example of how sales staff should treat their customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Awesome.

JC was awesome had a good time talking to him really nice guy. He gave us our space and let us have at it. A very welcoming experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Great customer service with Jeff Patrick

Jeff Patrick was great to work with, gave us a great deal on our trade in, and got us the truck we were hoping for! We'll be back to have our vehicle serviced there as well. I highly recommend this dealership. Ask for Jeff Patrick!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

horrible service department

Buying the car was a pleasure I wish i could give them 5 stars but their service department is horrible I would recommend that you buy there but service it elsewhere or else you are in for a horrible experience.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 5.0
  • Quality of repair 1.0
  • Overall facilities 2.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We understand at certain times when customers visit the service department we can not meet every ones needs for their vehicle. If you do decide to gives us another opportunity to accommodate your needs please ask for myself upon your arrival.

JC is the MAN!

JC has a great personality and wants nothing more than for you to find and get what you are looking for. He went through hoops to find the Jeep I wanted, checking off all the items on my list. Very highly recommended.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent Car Buying Experience!!!

Mike Ubanks, provided outstanding customer service, when it came to making my 'not planned' new SUV purchase. Simply was brining in my vehicle to get serviced and during the waiting period Mr. Ubanks explained the benefits to trading in my current vehicle and making a new car purchase. I have purchased many vehicles over the years, but have not had the pleasure of getting exceptional car knowledge, wonderful customer and great follow up after my purchase was made. James

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This is where you want buy your new car! SERIOUSLY!

I've been looking for a new truck for a while. I've called several competitors and never received a call back. I was just about to give up when I thought I'd try one more dealership; The Mall of Georgia Chrysler Dodge Jeep in Buford. Right away I knew I came to the right place! Amit Shekar was my sales professional and he truly helped guide me and explained every step of the way! The rest of the team made sure I was comfortable and not rushed. Everyone was genuinely happy and enthusiastic. We all enjoyed the lighthearted atmosphere. Rich Mahoney (Business Manager) took great care of me! Negotiations went smoothly and I was very happy with the final sales price! Normally purchasing a new car falls in line with a root canal but these guys TRULY made the whole experience a pleasure! Hands down they've earned my business for life!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.

Not that imptessed

The people I dealt with were much more interested in selling a car than in meeting my needs. The car wad dirty inside snd out and smelled like someone had smoked in it

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

We have made significant changes with our Pre-Owned department from top to bottom. We also understand that with changes like this we have to inspect what we expect. We also understand that there is not a second chance to make a first impression.

Great first time buying experience!

I worked with JC and got myself into a new 2016 Jeep Wrangler Unlimited and had a great time overall. He made it a fun buying experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

I had a rocky start but these guys did the right thing!

Jake and I had a misunderstanding bit in the end the dealership did right by me and I couldn't ask for more! They did go above and beyond to make sure they had a happy customer! I will return for service and sales in the future of needed! I recommend them! Thanks again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.