Reviews
Super friendly during the entire visit.
Super friendly during the entire visit. Bo was a pleasure to deal with. He answered all our questions. Eric did a great job in the finance department.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
DON’T BUY A CAR FROM THIS DEALERSHIP.
DON’T BUY A CAR FROM THIS DEALERSHIP. I am paying top dollar for my car and it is a 2022 Toyota Camry my car his a lot of D fix to it. Also I have had to pay a lot on maintenance repairs for this car is will I try to talk to the person who told me about this court told me about buying this car his name was Ryan And his dad’s name start with a P I am paying three times the amount for this car. Also, there were a lot of cosmic the fix that I didn’t know about on this car is wheel and I found out after replacing a few items on this car, my credit score was a fair credit score. It was close to 700 and I’m paying three times the amount on this car if I were you , I would say most of the time and read the reviews.
- Customer service 4.0
- Buying process 1.0
- Quality of repair 2.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Smooth buying transaction and the after care is quite
Smooth buying transaction and the after care is quite impressive! So glad I bought a Toyota and choose this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I went in for a inspection and oil change.
I went in for a inspection and oil change. I had a coupon they said I had e recalls. Approximate time 3 hours. I waited then left got a text every thing was complete. Went to pay the bill was $5.00 for the inspection. I asked about the free oil change and was told I didn't need it. My Tundra is a 2021 with 5000 miles. I was told it needed changed at 10000 miles. I looked into it and I should of got the oil changed because of time instead of mileage. So I would like to schedule my free oil change.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for bringing this to my attention. I would like to learn more and work to make things right. Joey Glover (jglover@lonestartoyota.com ) our Service Director will be reaching out to you soon. In the meantime, feel free to reach me anytime directly at (cell) 817-986-0662 or (email) canderson@nfwauto.com , Chris Anderson – Owner
I went in for a inspection and oil change. I had a coupon they said I had e recalls. Approximate time 3 hours. I waited then left got a text every thing was complete. Went to pay the bill was $5.00 for the inspection. I asked about the free oil change and was told I didn't need it. My Tundra is a 2021 with 5000 miles. I was told it needed changed at 10000 miles. I looked into it and I should of got the oil changed because of time instead of mileage. So I would like to schedule my free oil change.
Excellent in every aspect of the business as it relates
Excellent in every aspect of the business as it relates to the purchase and othe related issues
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service, friendly staff, service done was what was
Great service, friendly staff, service done was what was explained. Done in a timely manner. Thank you for taking my car on the same day of scheduled appointment.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The staff, Juan V.
The staff, Juan V. In particular, are so courteous, kind, and helpful. I felt I was in good hands!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I’m very satisfied with this transaction sales man is
I’m very satisfied with this transaction sales man is very nice and knowledgeable finance department pretty good
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Came in for an oil change and tire rotation.
Came in for an oil change and tire rotation. Everything was done in a timely manner.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The Lonestar Toyota service department consistently
The Lonestar Toyota service department consistently delivers a remarkable level of care and expertise in maintaining vehicles at their peak performance. Their dedication to customer satisfaction is evident through their attention to detail and efficient service. With a team of highly skilled technicians, they go above and beyond to ensure that your vehicle runs flawlessly. Their commitment to regular maintenance and timely repairs guarantees a reliable and safe driving experience. Lonestar Toyota's service department sets a standard of excellence in the automotive industry, consistently impressing customers with their exceptional work, making them a trusted choice for vehicle maintenance and repairs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
