Skip to main content

Lone Star Toyota of Lewisville

(901 reviews)
Visit Lone Star Toyota of Lewisville
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:00am–7:00pm
Tuesday 8:30am–9:00pm 7:00am–7:00pm
Wednesday 8:30am–9:00pm 7:00am–7:00pm
Thursday 8:30am–9:00pm 7:00am–7:00pm
Friday 8:30am–9:00pm 7:00am–7:00pm
Saturday 8:30am–9:00pm 7:00am–4:00pm
Sunday Closed Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award

Reviews

(901 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lone Star Toyota of Lewisville from DealerRater.

Want to share your experience with this dealership?

Write a review

Super friendly during the entire visit.

Super friendly during the entire visit. Bo was a pleasure to deal with. He answered all our questions. Eric did a great job in the finance department.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

DON’T BUY A CAR FROM THIS DEALERSHIP.

DON’T BUY A CAR FROM THIS DEALERSHIP. I am paying top dollar for my car and it is a 2022 Toyota Camry my car his a lot of D fix to it. Also I have had to pay a lot on maintenance repairs for this car is will I try to talk to the person who told me about this court told me about buying this car his name was Ryan And his dad’s name start with a P I am paying three times the amount for this car. Also, there were a lot of cosmic the fix that I didn’t know about on this car is wheel and I found out after replacing a few items on this car, my credit score was a fair credit score. It was close to 700 and I’m paying three times the amount on this car if I were you , I would say most of the time and read the reviews.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 1.0
  • Quality of repair 2.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Smooth buying transaction and the after care is quite

Smooth buying transaction and the after care is quite impressive! So glad I bought a Toyota and choose this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I went in for a inspection and oil change.

I went in for a inspection and oil change. I had a coupon they said I had e recalls. Approximate time 3 hours. I waited then left got a text every thing was complete. Went to pay the bill was $5.00 for the inspection. I asked about the free oil change and was told I didn't need it. My Tundra is a 2021 with 5000 miles. I was told it needed changed at 10000 miles. I looked into it and I should of got the oil changed because of time instead of mileage. So I would like to schedule my free oil change.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for bringing this to my attention. I would like to learn more and work to make things right. Joey Glover (jglover@lonestartoyota.com ) our Service Director will be reaching out to you soon. In the meantime, feel free to reach me anytime directly at (cell) 817-986-0662 or (email) canderson@nfwauto.com , Chris Anderson – Owner

Consumer response

I went in for a inspection and oil change. I had a coupon they said I had e recalls. Approximate time 3 hours. I waited then left got a text every thing was complete. Went to pay the bill was $5.00 for the inspection. I asked about the free oil change and was told I didn't need it. My Tundra is a 2021 with 5000 miles. I was told it needed changed at 10000 miles. I looked into it and I should of got the oil changed because of time instead of mileage. So I would like to schedule my free oil change.

Excellent in every aspect of the business as it relates

Excellent in every aspect of the business as it relates to the purchase and othe related issues

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service, friendly staff, service done was what was

Great service, friendly staff, service done was what was explained. Done in a timely manner. Thank you for taking my car on the same day of scheduled appointment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The staff, Juan V.

The staff, Juan V. In particular, are so courteous, kind, and helpful. I felt I was in good hands!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I’m very satisfied with this transaction sales man is

I’m very satisfied with this transaction sales man is very nice and knowledgeable finance department pretty good

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Came in for an oil change and tire rotation.

Came in for an oil change and tire rotation. Everything was done in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The Lonestar Toyota service department consistently

The Lonestar Toyota service department consistently delivers a remarkable level of care and expertise in maintaining vehicles at their peak performance. Their dedication to customer satisfaction is evident through their attention to detail and efficient service. With a team of highly skilled technicians, they go above and beyond to ensure that your vehicle runs flawlessly. Their commitment to regular maintenance and timely repairs guarantees a reliable and safe driving experience. Lonestar Toyota's service department sets a standard of excellence in the automotive industry, consistently impressing customers with their exceptional work, making them a trusted choice for vehicle maintenance and repairs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.