Reviews
Write a reviewBetter than best
I just moved here and was spoiled by my previous VW dealership with the best service department ever. I got to Larry Miller VW and realized that the best can even get better! They are awesome!!! Jessica is the most professional service representative/asst. manager ever!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your review- we'll be sure to pass you appreciation along to Jessica. See you soon! -Jarred Black, General Manager
One happy seventeen year old, her first car.
Well informed staff, easy to work with. This is my daughter's car and she loves it. Having the car serviced gives me the opportunity to experience this Jetta. Very pleased with the whole process.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your review, David. We appreciate your loyalty, and look forward to serving you well into the future. ?Jarred Black, General Manager
Excellent Service
They are an excellent dealership. Always professional, fair, and fast. I have been using them for about 12 years and I trust them completely.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for your review Susan! I am so pleased that you have received fast, and professional service! Thank you so much for your return business! I will make sure to pass your kind review along to the rest of the staff! Jarred Black, General Manager
Great Place!!
I have had my VW CC for five years I had bought and get my service done here. I trust and like this car dealership over the dealership that is closer to my house. So I will drive a ways to get my car serviced here. They have always taken care of what is needed on my car never telling me that I need to get extra work done to this car or try to sell me on other services. They have a clean and inviting waiting area complimentary water and coffee while you wait and a shuttle service is provided if needed. Always friendly service!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for taking the time to write us this review, and thank you for your return business! I am so pleased to hear that you have had such great experiences with our service center. I will pass along your kind words! Jarred Black, General Manager
Tom Jewell
You were GREAT and we will be back and telling everybody about you
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks so much for your review! I am so glad that you had a positive experience! Jarred Black, General Manager
Great customer service
I brought them a unique situation and they acted with the highest of integrity. I truly appreciate the way I was treated.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, SRoe. See you soon! -Jarred Black, General Manager
Excellent Customer Service (thank you Travis)
Travis the service writer at Larry H. Miller Volkswagen Lakewood is very helpful, explains the service to me and my daughter. He always goes out of he way to make our experience delightful! Thanks, Connie and Kristin Smith
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your review, Connie, We're excited to have you as a customer, and look forward to serving you again soon. - Jarred Black, General Manager
My experience with this dealership
Due to the fact that my car was submerged in 10 to 12 inches of water they were quick to find out what the situation was went through a thorough investigation of what was wrong determine what the problem was and notified me immediately I then had to notify my insurance to file a claim the problem was taken care of I will always highly recommend your service facility and say nothing but good things thank you so much for all your help a very satisfied customer
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dave, it's great to hear that we were able to help in your time of need. We sincerely appreciate your help, and look forward to serving you again soon. - Jarred Black, General Manager
Cheap dealership
They sell hail damaged cars, with clean carfax - no hail damage - !!!! Be very cautious people.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Potential Buyer, I am sorry that you are dissatisfied with your experience. At your convenience, please give me a call at 303-205-6237 so I can make things right for you. Thanks, - Jarred Black, General Manager
excellent service
the service person that helped us was very good. he made sure that we knew the cost and how long it would tale to get done. and the cost for service was what he said it would be. that made us very happy.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your review, Jeff. We look forward to serving you again soon. -Jarred Black, General Manager