Reviews
customer
EVERYTHING EXPLAINED DAVE CLAWSON my salesman is the best caring ,understanding, honesty, and their for questions if needed
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us, Billie. At Southgate Lincoln, we value our customers and we look forward to seeing you on your next visit. Take care!
New Car
Excellent as always. Dave Clawson listened to what I was looking for and found me the exact vehicle I was looking for. we are obviously returning customers and will continue to return for our vehicle needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Five star treatment
Thank you to Shannon Grover, salesperson extraordinaire, for a wonderful experience at Southgate Lincoln. She explained everything in detail, was readily available to answer any questions, and made the entire process stress free and enjoyable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It's great to hear that our staff was able to provide you with exceptional service and an overall pleasant experience, Sandra! We hope you'll consider us again in the future. Safe travels!
Read Below
Everything was wonderful. I explained my issue in detail to the service person. He wrote the report as I stated. I was contacted by the service department explaining what needed to be done and the cost. I was provided transportation to and from the dealership. Very enjoyable experience. Great Job done by all. To bad the Mercury line was dropped. I also was asked by Ford Motor to take a survey regarding my Mercury Mountaineer. I went in to great detail about the vehicle and why I love it so much and have not purchased a new vehicle since 2007. Sad to say that the information that I so wanted to be heard was not. I received a candid reply from the survey. Working in IT and creating the Bulkmail process I am fairly certain that the information that I wanted to share went in to the bit basket. Sad about that... Southgate Lincoln was Excellent in all ways... Thanks and Kudos to the dealership....
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Purchasing a MKC
Dan was wonderful to work with. I would definitely refer customers to him. Thank you Dan I leased the vehicle
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Lincoln MKX
Excellent attention to our needs as a lessee. Jeff explained all the new features of the MKX to my wife and myself.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Charles, your positive review means a lot to us and we?re happy we could help you! We look forward to seeing you again!
Mr. Jerry G. Thomas
I arrived without an appointment, for my 35,000 mile service, and was advised there was 1 and a half ahead of me. I waited in the comfortable lounge, and is less time that I thought it would take, I was advised my car was finished. I was very please with the courtesy and honesty of the service dept. workers. I look forward to my next service performance by your company.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We really appreciate your feedback! We try to provide all of our guests with a great atmosphere and world-class service that you can trust. Take care, Jerry!
kimb73
The service was outstanding. I am enjoying my new vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
As usual.............
I have been a customer of Southgate Lincoln since the 1970's. As usual they were professional and courteous . My service was quick and my time at the dealership was minimal. Great job on the car wash also.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so much for your feedback, James. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Do not hesitate to call if you need anything.
Great experience.
Always a great experience working with Dan Sunderman. We have owned or leased 5 Mercury's and 6 Lincoln's. We will be back!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
