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Hayes Chevrolet Buick GMC

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (390 reviews)
Visit Hayes Chevrolet Buick GMC
Sales hours: 8:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:30am–6:00pm
Tuesday 8:00am–7:00pm 7:30am–6:00pm
Wednesday 8:00am–7:00pm 7:30am–6:00pm
Thursday 8:00am–7:00pm 7:30am–6:00pm
Friday 8:00am–7:00pm 7:30am–6:00pm
Saturday 8:00am–6:00pm 8:00am–12:00pm
Sunday Closed Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (390 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I had been searching for a new truck for awhile, at least...

I had been searching for a new truck for awhile, at least a month but was looking for something specific. I found what appeared to be the truck at Hayes Chevy. I drove there from almost an hour away. I was greeted by Ralph who seemed nice enough and told him I wanted to look at a certain truck on the lot. I waited for almost 10 minutes for him to come back with the key. He opened it and very quickly into the conversation it was obvious he didn't know very much about the truck. While I was looking over the truck he answered an incoming cell call and carried on a conversation. When he got back to me he decided to tell me again about the warranty which he has already covered and seemed to be the only thing he did know. I had specific questions I wanted to find out but he either didn't know or wasn't entirely interested in dealing with me. I felt I wasted the morning driving there but was able to find a very similar truck elsewhere and with a salesman who wanted to talk with me and actually could answer my questions.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This is my second vehicle purchase at Hayes and...

This is my second vehicle purchase at Hayes and everything went smoothly both times. I am very happy with my automobile and would not hesitate to shop there again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I have bought ALOT of cars, I have never had an...

I have bought ALOT of cars, I have never had an experience as smooth as this one! I would tell all I know to go to Hayes!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I dealt with very friendly personnel that worked hard to...

I dealt with very friendly personnel that worked hard to help me decide on a specific vehicle and to reach the right deal. My best car buying esperience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I would have to say that my over all experiance with...

I would have to say that my over all experiance with Hayes chevrolet was an excellant one. I looked over several counties for the perfect vehicle,but could not find exactly what I was looking for. I decided to check out Hayes Chevrolet,just as I drove up on the lot I set my eyes on the car I had been looking for,parked right on the show room floor.I was very pleased with the salesmen Robert Thompson,He was very professional, yet friendly,I would higly recommend Hayes Chevrolet to family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The best dealer hands down, I have ever dealt with. The...

The best dealer hands down, I have ever dealt with. The salesman made my purchasing experience a very pleasant and fun one. I have already told many friends to go to Hayes Chevrolet in Baldwin Ga. first when searching for that new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Buyer Experience

Was very impressed with salesman (Burke), and the Dealership as a whole. Purchased used truck for my son, However we would make the trip to Georgia to purchase a new vehicle from Hayes, The honesty of the salesman about the truck what was i was most impressed with and the friendly atmosphere.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

SC Gamecocks - On behalf of Hayes Automotive and Our staff, especially Burke Shea, I will say it was OUR PLEASURE serving you!! Thank you for making the drive and thank you for the wonderful comments. Again, Burke has proven you can successfully blend Quality and Customer Service!

Great Buying Experience

ALWAYS have great service and sales experience with the folks at Hayes! Not my first purchase and hopefully not my last from them. They always take care of their customers after the sale - one of the reasons I keep coming back and refer my family and friends!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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ALWAYS have great service and sales experience with the...

ALWAYS have great service and sales experience with the folks at Hayes! Not my first purchase and hopefully not my last from them. They always take care of their customers after the sale - one of the reasons I keep coming back and refer my family and friends!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The Hayes dealership employees that we spoke and dealt...

The Hayes dealership employees that we spoke and dealt with were very professional and informative on our new car purchase. We recommend Hayes to anyone.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.