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Subaru of Gwinnett

(5,663 reviews)
Visit Subaru of Gwinnett
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:15am–5:00pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday Closed Closed
2022 state dealer award
View 15 awards
2022 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (678) 619-4595 (678) 619-4595
Used (877) 532-3674 (877) 532-3674
Service (678) 268-6274 (678) 268-6274

Reviews

(5,663 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Subaru of Gwinnett from DealerRater.

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Always feel super welcomed here at Subaru!

Always feel super welcomed here at Subaru! I was amazed to see the level of service that is offered at this dealership! I’ll absolutely be back for future service and purchases! Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The best car buying experience ever.

The best car buying experience ever. I will recommend you to everyone .Also I absolutely love my Outback.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Matthew was helpful, knowledgeable and responsive.

Matthew was helpful, knowledgeable and responsive. The dealership had multiple used Subaru outback that I was interested in, whereas other dealerships only had one or two.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

They are honest and very courteous.

They are honest and very courteous. They sent me videos of the car since I was 3 hours away. I highly recommend them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Jody is excellent.

Jody is excellent. He helped me since August 2024. He is very knowledgeable and patient with me. Love to do business with him again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Was my first visit to your place?

Was my first visit to your place? People were very, very friendly. Very nice, very efficient. I will be back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Issa and his team took great care of me!

Issa and his team took great care of me! Stuck with my issue until we finally found the issues and then got them fixed. Delivery drives a amazing! Took great care of my car during several delivers and pick ups.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

The experience was okay in that my problem was resolved.

The experience was okay in that my problem was resolved. I came in because my tire pressure light was coming on. However, I came in about 3 weeks ago for routine service and mentioned that the tire light was coming on. When I left 3!weeks ago the tire light was off. It seems that the tires were inflated thereby causing tire light to turn off, but no one checked for a slow leak, which apparently is what caused the light to come on 3 weeks later. It could have saved me a trip if this had been checked during first visit. Second issue was my battery failed the test and I agreed to a new one. Imagine my surprise when I check out and find out the new battery cost almost $500. That’s a lot for a battery, and I can’t believe that was the only battery option. If so, I think a little warning about the cost should have been given. Otherwise, my service agent was nice, friendly and professional. Service took longer than I think it should have to replace 1 tire and put in new battery.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

A very knowledgeable and communicative staff.

A very knowledgeable and communicative staff. I am very pleased with the service I receive every visit.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very professional would recommend Matthew’ and the

Very professional would recommend Matthew’ and the dealership , we would consider our next vehicle from Them and Matthew

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.