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Subaru of Gwinnett

(5,665 reviews)
Visit Subaru of Gwinnett
Sales hours:
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Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:15am–5:00pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday Closed Closed
2022 state dealer award
View 15 awards
2022 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (678) 619-4595 (678) 619-4595
Used (877) 532-3674 (877) 532-3674
Service (678) 268-6274 (678) 268-6274

Reviews

(5,665 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Subaru of Gwinnett from DealerRater.

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The tech could not find the problem.

The tech could not find the problem. Never called to get more information. The complaint was the drivers mirror is loose. The image through the mirror is blurry when going at highway speed or over. Any kind of minor bumps only the driver side the passenger side does not have this issue. It would’ve been nice to be asked for additional information before returning the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The people that I have worked with at the dealership have

The people that I have worked with at the dealership have all been friendly and knowledgeable about their products. I would refer anyone looking for a Subaru to check them out.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

We had a great experience!

We had a great experience! If you are looking to buy a Subaru, this is your place.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great customer service I got right in it took the time

Great customer service I got right in it took the time service advisor told me great experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Subaru is the Chick-fil-A of the car dealership industry.

Subaru is the Chick-fil-A of the car dealership industry. From the customer service all the way down to the snacks and beverages

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The facility was top notch and, immaculate.

The facility was top notch and, immaculate. Jeff was very attentive and knowledgeable. Kept me updated which I appreciated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Dealership was very nice.

Dealership was very nice. It was very clean and the representative was very helpful with all my demands and little can be inconveniences.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Always a pleasant experience in this service Department.

Always a pleasant experience in this service Department. Very professional, helpful staff, with a comfortable waiting area.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

It was quick and simple, I enjoyed my time there and

It was quick and simple, I enjoyed my time there and staff was very friendly and helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent service.

Excellent service. Helpful and friendly staff. Had the accessory I asked for in stock and was installed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.