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Courtesy GMC

(90 reviews)

Reviews

(90 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Courtesy GMC from DealerRater.

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Great

Courtesy GMC Lafayette provided a great experience. GMC is an American product and I'm fortunate to be an owner. Not withstanding, Tony Woods has done an amazing job. He's been approachable, friendly, knowledgable, and proffesional about all products GMC and options. Tony was able to put me in the right truck for the right price. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Charles, Thank you for your recent purchase with Courtesy of Lafayette. We really appreciate your business and want to welcome you to the Courtesy Family. If you have any questions or need anything, please let us know. Your Courtesy Family

Great Service

I was not intentionally going to but a vehicle when I walked in. Mr. Tony was very informative and helpful during the process of purchasing the vehicle as well as answered any questions I had about the vehicle. Was very satisfied with the service I recieved while at Courtesy GMC.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Allison, Thank you so much for your recent purchase with Courtesy of Lafayette. We are thrilled to have you as part of our family. If you have any questions or need anything, please let us know. Your Courtesy Family

Great sales personnel, beautiful facility

This is the first vehicle I buy from Courtesy, but it won't be my last. Tyson Broussard is the best!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Radina, Thank you for purchasing a vehicle with Courtesy of Lafayette. It means a lot having you as part of our family. If you need anything or have any questions, please let us know. Your Courtesy Family

Great review, clean facility

The salesman who sold me the vehicle was very knowledgeable and presented himself in a professional manner. The is the second time he sold me a vehicle and will seek him for further assistance in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Geneen, Thank you for taking the time to fill out a review about your last two vehicle purchases. We love having you as part of our Courtesy family. If you need anything or have questions, please let us know. Your Courtesy Family

Buying Experience

My recent visit at courtesy was an all around good experience. I was really pleased that yall were able to work with me on a price for my truck and the salesman that worked with me (marlon) was very easy to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Lance, Thank you for your recent purchase with Courtesy of Lafayette. I am very happy your experience with us was a positive one. We try and make the process and painless as possible. If you need anything or have any questions, please let us know. Your Courtesy Family

Great buying experience

I recently purchases a 2014 Sierra 1500 SLT 4x4. Tony Broussard was my salesman. I can't say enough good things about this guy. For starters, he was very friendly and professional. I had Tony running around the lot to take pictures and email me trucks that I was interested in. He always came through. Cort (I can't remember his last name) handled the finance part. Again, a good guy and very friendly. After I signed the papers, Tony took extra time to set up my phone in my truck and go through all the options. This was the best buying experience I've ever had. My wife is wanting a 2015 Yukon later this year. I already know I'll be buying it from Courtesy GMC on Johnston St.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Ryan, Thank you so much for purchasing from Courtesy of Lafayette. Tony is a great salesman and one of the hardest workers we have. We are a family here and if you have any questions or need anything, please let us know. Your Courtesy Family

Great service, patient staff and clean facilities

It was wonderful. I felt comfortable and at home. No pressure. Sales staff was patient as were trying to decide between a Yukon and the Acadia.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Yvonne, Thank you for your recent purchase with Courtesy of Lafayette. We know that buying a vehicle is a big purchase and we want to make sure that you love it and completely satisfied. If you need anything or have any questions, please let us know. Your Courtesy Family

Excellent sales personnel, very good inventory.

The internet sales person Andrea Carlson replied promptly to my online inquiry about a new Buick Enclave. When we arrived at the dealership she introduced us to a sales person, Kory Mhire, that took time to show us the car we were interested in. Unlike other dealerships, we did not get the run around when it came to making the deal. Everyone was very professional. All in all, we had a good experience with our new car purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Donna, We would like to thank you for your recent purchase with Courtesy of Lafayette. We try and make it a pleasant experience, one you will always remember. If you have any questions or need anything, please let us know. Your Courtesy Family

Great buying experience

We started off talking to the internet sales person. When we went in we dealt with sales consultant, Stephen Spence. He was fantastic. I believe this was the first time we have purchased a vehicle that we did not feel frustration with some aspect of the sale. We would definitely recommend Courtesy Buick and Stephen Spence.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Karen, Thank you for your recent purchase with Courtesy of Lafayette. We try and make it a very pleasant experience, one you will always remember. If you have any questions or need anything, please let us know. Your Courtesy Family

great service

We had a great experience the salesman was very friendly, courteous, and helpful I will recommend courtesy to all my family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Monica, Thank you so much for your recent purchase. We are thrilled that you chose Courtesy of Lafayette. Welcome to our family and if you need anything, please let us know. Your Courtesy Family