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Mac Haik Flowood

(663 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 8:30am–7:00pm 7:30am–2:30pm
Sunday Closed Closed

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Reviews

(663 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mac Haik Flowood from DealerRater.

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We have always had a good service experience with Bob in

We have always had a good service experience with Bob in the service department. He takes care of our commercial units and our personal units. And he always keeps us informed. He is our go to guy for Ram and Jeep service.

We have always had a good service experience with Bob in

We have always had a good service experience with Bob in the service department. He takes care of our commercial units and our personal units. And he always keeps us informed. He is our go to guy for Ram and Jeep service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for your wonderful review! We’re thrilled to hear that you’ve consistently had a great service experience with Bob at Mac Haik Chrysler Dodge Jeep Ram Flowood. It’s fantastic to know he takes such good care of your commercial and personal units while keeping you informed. We appreciate your trust in us for your Ram and Jeep service needs and look forward to seeing you again! The Mac Haik Flowood Team

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This is a scam center dressed up as car dealership.

This is a scam center dressed up as car dealership. The only deal you’ll get here is a guarantee in price hiking. You’ll get absolutely nothing for your trade in while they expect you to pay for every silly fee and add on for their 95k truck.

This is a scam center dressed up as car dealership.

This is a scam center dressed up as car dealership. The only deal you’ll get here is a guarantee in price hiking. You’ll get absolutely nothing for your trade in while they expect you to pay for every silly fee and add on for their 95k truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience, Matt. I understand that transparency around pricing, trade-in values, and fees is essential when purchasing a vehicle. At Mac Haik Flowood, we aim to provide clear and competitive offers, and your feedback helps us evaluate how we present those options to our customers. Feel free to contact me directly if you’d like to continue the conversation. Your input matters to us. Parker Bullock | GM | PBullock@MacHaikMS.com

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The single star is only because zero stars isn't an

The single star is only because zero stars isn't an option. Do not, under any circumstances, set foot on this lot. They operate with a level of cynicism and moral bankruptcy I didn't think was possible in modern business. This isn't a dealership; it’s a predatory enterprise. They don't sell cars; they trap people. If you value your time, your money, or your basic dignity, go anywhere else. This company has no morals, only quotas.

The single star is only because zero stars isn't an

The single star is only because zero stars isn't an option. Do not, under any circumstances, set foot on this lot. They operate with a level of cynicism and moral bankruptcy I didn't think was possible in modern business. This isn't a dealership; it’s a predatory enterprise. They don't sell cars; they trap people. If you value your time, your money, or your basic dignity, go anywhere else. This company has no morals, only quotas.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Thank you for your feedback, Matt. I understand that trust and respect are fundamental when choosing a dealership, and your input reflects a serious breakdown in how you felt treated. At Mac Haik Flowood, we aim to build lasting relationships through transparency and integrity, and your comments help us reflect on how we uphold those values. Please feel free to contact me directly if you’d like to share more details or continue the conversation. Your trust matters to us. Parker Bullock | GM | PBullock@MacHaikMS.com

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Quick service and friendly staff!

Quick service and friendly staff! They scheduled my oil change to accommodate my schedule to keep me from waiting

Quick service and friendly staff!

Quick service and friendly staff! They scheduled my oil change to accommodate my schedule to keep me from waiting

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thank you for your wonderful review! We're delighted to hear that you had a quick service experience and found our staff friendly at Mac Haik Chrysler Dodge Jeep Ram Flowood. We strive to accommodate our customers' schedules, and it's great to know we met your needs. We look forward to seeing you again for your next visit! The Mac Haik Flowood Team

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DO NOT BUY FROM THIS DEALER!

DO NOT BUY FROM THIS DEALER!! I talked to these folks about a Tacoma they had in stock. I ended up talking to the general manager, Parker Bullock, about the pricing and financing. Sent in an app on Friday but was told it wouldn’t be submitted until Monday. First thing Monday morning I told Parker to hold off on submitting the deal. He acknowledged with a reply. 2 hours later, my credit was submitted to many banks and when I asked them why, they said nobody told them not to. THESE GUYS ARE LIARS AND WORK FOR A LIAR! THERES PLENTY OF REPUTABLE DEALERS OUT THERE SO MY ADVICE IS TO SKIP OVER THIS BAD APPLE!

DO NOT BUY FROM THIS DEALER!

DO NOT BUY FROM THIS DEALER!! I talked to these folks about a Tacoma they had in stock. I ended up talking to the general manager, Parker Bullock, about the pricing and financing. Sent in an app on Friday but was told it wouldn’t be submitted until Monday. First thing Monday morning I told Parker to hold off on submitting the deal. He acknowledged with a reply. 2 hours later, my credit was submitted to many banks and when I asked them why, they said nobody told them not to. THESE GUYS ARE LIARS AND WORK FOR A LIAR! THERES PLENTY OF REPUTABLE DEALERS OUT THERE SO MY ADVICE IS TO SKIP OVER THIS BAD APPLE!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Our team has acknowledged this review.

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I doubt seriously the validity of these reviews.

I doubt seriously the validity of these reviews. They called the olive when I wanted the supposed part that they replaced . Why because they didn’t and that came from their other store when it was going that the fuse is blowing frequently. That’s because of a defective vehicle that was so to me. They suck. These reviews must be friends and family. Crooks

I doubt seriously the validity of these reviews.

I doubt seriously the validity of these reviews. They called the olive when I wanted the supposed part that they replaced . Why because they didn’t and that came from their other store when it was going that the fuse is blowing frequently. That’s because of a defective vehicle that was so to me. They suck. These reviews must be friends and family. Crooks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Dealer response

Thank you for sharing your experience with us, Yolander. I understand your concerns regarding the vehicle and the service you received at Mac Haik Chrysler Dodge Jeep Ram Flowood. Your feedback is important, and we take it seriously as we strive to improve our services. Please feel free to reach out to me directly to discuss this matter further. We would appreciate the opportunity to address your concerns. Your satisfaction is important to us. Parker Bullock | GM | PBullock@MacHaikMS.com

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It was my first visit here for a oil change.

It was my first visit here for a oil change. The staff was friendly and very helpful. I am looking forward to doing business in the future.

It was my first visit here for a oil change.

It was my first visit here for a oil change. The staff was friendly and very helpful. I am looking forward to doing business in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience during your first visit for an oil change at Mac Haik Chrysler Dodge Jeep Ram Flowood. Our team strives to provide friendly and helpful service, and we look forward to assisting you again in the future. Please feel free to reach out if you have any questions or need assistance. Safe travels! The Mac Haik Flowood Team

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If you make a deal with these guys make sure its not

If you make a deal with these guys make sure its not verbal - i had a done deal - waiting on the paperwork to be sent - they call sold truck someone else - after deakl was done - no contact to be inform or made aware of this -

If you make a deal with these guys make sure its not

If you make a deal with these guys make sure its not verbal - i had a done deal - waiting on the paperwork to be sent - they call sold truck someone else - after deakl was done - no contact to be inform or made aware of this -

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you for sharing your feedback with us. At Mac Haik Chrysler Dodge Jeep Ram Flowood, I strive to ensure clear and transparent communication in every transaction. I encourage you to contact me directly so I can address your concerns and work towards a resolution. Your feedback is valuable in helping us maintain our standards. Parker Bullock | GM | PBullock@MacHaikMS.com

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Worst dealership - deal gets done - they'll send

Worst dealership - deal gets done - they'll send paperwork - instead sell to another buyer without saying - you have call them

Worst dealership - deal gets done - they'll send

Worst dealership - deal gets done - they'll send paperwork - instead sell to another buyer without saying - you have call them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. Please reach out to me so that I can look into this matter further and work towards a resolution. I value your feedback and aim to provide the best experience for our customers. Parker Bullock | GM | PBullock@MacHaikMS.com

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The great customer service everyone's nice respectful

The great customer service everyone's nice respectful greet you as soon as you come in the door get you in and get you out wait times at a minimum.

The great customer service everyone's nice respectful

The great customer service everyone's nice respectful greet you as soon as you come in the door get you in and get you out wait times at a minimum.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback! We're thrilled to hear about your great experience at Mac Haik Chrysler Dodge Jeep Ram Flowood. Our team is dedicated to providing efficient and respectful service to all our customers. We appreciate your business and look forward to assisting you again in the future. The Mac Haik Flowood Team

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