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Reviews

(662 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mac Haik Flowood from DealerRater.

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Great service

Everyone was nice and helped me out good. I will definitely be going back to this location. They are the best!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle needs and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Take care, The Mac Haik Flowood Team

Great People

Adam was great and very patient when going through the process. We are not always easy to deal with, so kudos to him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Take care, The Mac Haik Flowood Team

Buying vehicle

Larry Snow was great to deal with. He is an enjoyable fellow. He’s a friendly guy. He made the process easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to write this review. We are pleased to hear that Larry was able to provide an efficient and overall positive experience. Best, The Mac Haik Flowood Team

Jeep lease

Larry Snow is the salesperson with which we worked. He came highly recommended. He was enthusiastic, helpful and honest. We enjoyed working with him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best, The Mac Haik Flowood Team

Good Service

I was kept informed as to the progress of repairs. The service employees were polite. The labor cost was a bit high.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the the awesome review! It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Best, The Mac Haik Chrysler Dodge Jeep Ram Flowood Team

Excellent

Adam and Frank was very professional and wasn’t pushy on buying my ram truck. Adam didn’t waste a lot time getting me in out and not wasting my time! Great experience!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the great review, Timothy! We're happy to hear about your great experience. Best, Mac Haik Chrysler Dodge Jeep Ram Flowood

GREAT SERVICE FRIENDLY SERVICE ADVISORS

had 3 different vehicle in there on more than one occasion they were repaired and we were treated right . the service advisor was quite helpful to ensure we didn't have any problems

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Regards, Mac Haik Chrysler Dodge Jeep Ram Flowood Team

Friendly, clean facilities.

Very friendly, easy to deal with. We already had bad experience that day with another dealership. We got time and attention.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave this review, Stephanie. Our team strives to build long-term relationships by delivering amazing service to each of our guests. We appreciate your business and look forward to working with you again! Regards, Mac Haik Chrysler Dodge Jeep Ram Flowood Team

Professionalism of Staff

The professionalism of the staff. Salesman and Sales Manager were incredible. Not condescending at all and a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Regards, Mac Haik Chrysler Dodge Jeep Ram Flowood Team

great group of people at this location

All employees were courteous and very helpful. Our sales person, Tyler White, was very informative and helpful in the process of what car I wanted and walked us through the process of buying without any stress.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for the nice review! We really appreciate this feedback and we'll be certain to share your compliments with Tyler and the rest of the staff. We pride ourselves on offering high-quality customer service, and we're glad we were able to take care of you. It was our pleasure! Regards, Mac Haik Chrysler Dodge Jeep Ram Flowood Team