Reviews
Friendly and knowledgeable salesman.
Our salesman, Mr. Tracy Claboine was very courteous and professional with us.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
First time great experience
It was great working with this dealership I recommend their service great people To help u find what u need...can't wait to go back And upgrade.until next time
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Harrassment
Horrible professionalism portrayed by Nick the sales manager. After I completed an online survey by Jeep NA I received a call by Nick the next day filled with profanity, He threaten to come to my residence and "shut me down". You call this a car dealership? is this how costumer service is handled? Horrible!!!!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Always a Great experience #TeamJeep
Hi, I went for an oil change on 3/4/16, and as usual the service department staff are efficient. Kudos goes to Darryl S. for always demonstrating respect, leadership and integrity. (Ex: knowledgeable on "RECALLS").. You are a great asset to STAR organization. YOU ROCK???? Best Regards, Ms.D.Odom
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service
Came in for oil change. And the staff was great. They checked everything. And I was in and out in a timely manner. I was very pleased. With my service
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
First Rate Service Department
Star Chrysler has been with me and my obsession with the PT Cruiser for 10 years and counting. From my first oil change to a comprehensive inspection of my third PT Cruiser purchase last October I've experienced nothing short of professional hassle free interactions with Terry Hynes and the whole crew of Technicians. Star Chrysler is one of 3 Speedshops in the country and their knowledge and willingness to stand by Mopar Performance parts and installations is important to me as a weekend racer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service
I routinely go in for oil changes. I am usually taken care of by Teresa or Daryl. Teresa took care of me today. They are both friendly and accommodating. I frequently call the same day for service and they tell me to come in. I have had my challenger 4 years now. They could not accommodate me only twice. They both apply whatever discounts are available without me asking. The waiting room always has coffee and donuts. It's nice and cool in the summer but a bit cold in the winter. They are both knowledgable of the vehicles they service. I continue to go there even though the warranty has expired.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Excellent Service
Daryl, Tony and Teresa were very helpful during the servicing of my vehicle I would continue to definitely be using their services again and would highly recommend any and everyone to go here
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Professional and they knew what they were doing
My experience with the service department was actually great they had me in and I had to wait for a couple of hours but that was because of the line and then I was out car running and in great shape.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
SALES
THE DEALERSHIPS FINANCE AND SALES TEAMS WERE GREAT. My purchase went seamless and I was treated with respect . If anyone is in the market for a new or used car this is the place to go!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
