Reviews
Ali Alghafir was a very competent and knowledgeable Sales
Ali Alghafir was a very competent and knowledgeable Sales Representative and Leo Lewis explained everything clearly and answered all our questions. Everything went very well.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Charles, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I’ve worked with “Mir Prem” at “AutoNation Toyota
I’ve worked with “Mir Prem” at “AutoNation Toyota Cerritos” multiple times throughout my car purchase process, and each time they were incredibly helpful, patient, and knowledgeable. Prem took the time to understand my needs and went above and beyond to ensure I was comfortable with my decision. His professionalism and dedication made this experience smooth and Enjoyable. I highly recommend them to anyone looking to purchase a vehicle. I would like to thank their GSM “Tom Cruz” who helped me also. Another person that I want to thank is Mark Bell. Their team are Great!!! Thank you all very much
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Jennifer, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
Esteban was super helpful and polite!
Esteban was super helpful and polite! It was a pleasure working with him! He made the whole process very easy! All good things to say about him!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Mollie, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust. We always strive to provide personable, excellent customer service. Thank you for the review!
I found a car that I like and bought it at a good price.
I found a car that I like and bought it at a good price. Customer service was very good.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Nicholas, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
First time purchasing a RAV4 Hybrid XLE from Toyota of
First time purchasing a RAV4 Hybrid XLE from Toyota of Cerritos and it was a pleasant experience from start to finish. Big shoutout to Prem and Salman for making the whole process seamless and easy. They made sure my wife and I were updated on a weekly basis, and made us feel reassured and comfortable with the financial part of the process. We fully understand that the Rav4 Hybrid XLE was a difficult car to obtain but Jason, Prem and Salman made the impossible happen and delivered the car for us in an earlier time frame. This team’s customer service and work ethic is amazing. We greatly appreciate you guys! Lastly, we highly recommend Autonation of Cerritos and its amazing team. Ask for Prem and Salman!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests, and we look forward to your next visit!
I bought my tires from the dealership and alignment in
I bought my tires from the dealership and alignment in march of 2025, and when I picked up my car, the sales rep told me about the warranty of the tires and what is covered. The rep told me if I got a nail in my tires, Do Not have another company patch the tires because it will void the warranty of the tires. Patching the tires is free and if they can patch the tires, they will replace it. He also reminded me that if you have a flat on Sunday and service is not open you have to wait until service is open to get your tire patch since you don't want to void the warranty. So guess what, I got a flat, made an appointment for Monday to get it fixed, and the service rep told me it is not cover if the hole was fixable with a patch, then it comes out of the owners pocket to get it fix. So I told him what my service rep told me and he just said, "Sorry." There was nothing he could do, he offer a free car wash. Is all this my fault when my original service rep told me to take it back to AutoNation to get it patched up. I took work off to make the appointment and I end up leaving the dealership without getting it fix. Taking work off cost me money and time, and all they can say is sorry. This is totally false advertisement, they get you to buy the tires and then said that certain service is not cover, one person said it is covered and the other person said it is not. I would never buy anything from Toyota again, no tires, nothing unless I have no other options. Costco service tires is way better than Autonation, I am very disappoint in there business practice and how I was treated. I didn't felt like a value customer who goes there all the time for service. I wish I could return the tires, and have Costco replace my tires. Just the peace of mind if there was any problem with tires, they will just help you, no questions ask. I just hope that they would do a better job at letting people know about the warranty before they buy anything, and now since it is by word of mouth, Autonation can say anything since it is not written on paper. You spend so much money for a car and you think that the company would help you deal with issues with the car, but I guess it isn't like that. They get to pick and choose who and when to help. Calvin Tran
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (562) 802-4000 to discuss what we can do to help.
Very friendly quality service will recommend to family
Very friendly quality service will recommend to family and friends for their great service shout out to Tristen for a good job
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
Always come here to get my car maintenance that’s to the
Always come here to get my car maintenance that’s to the fast and awesome service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Service was excellent.
Service was excellent. Friendly staff and quick service. I will come back again for next oil change. I would definitely recommend this place to my family and friends.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so much for the warm recommendation of the team here at AutoNation Toyota Cerritos. Don't hesitate to call us if you ever need anything. Be safe on the road!
Not the fastest but the most professional.
Not the fastest but the most professional. Will be coming back as a regular. Came back to have my alignment checked after it was done a week ago and no questions asked was re perfotmed
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
