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Incredible Auto Sales

(185 reviews)
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Sales hours:
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Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 10:00am–7:00pm
Sunday Closed
2021 consumer dealer award
View 1 awards
2021 consumer dealer award
(888) 265-2819 (888) 265-2819

Reviews

(185 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Incredible Auto Sales from DealerRater.

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An easy car shopping experience. My family has purchased...

An easy car shopping experience. My family has purchased 3 cars here within the last year. Prices are fair and service is great thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Everything was missing including headrests, jack, spare...

Everything was missing including headrests, jack, spare tire and floormats! The headlight was broken. They replaced it with an old busted one that got water in it when I washed it. And they wouldn't fix it! Terrible. Then said I was rude to the Rays Muffler place that replaced the headlight. I was NOT. Customer comes last with this dealer!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

John, We are sorry you feel this way. We replaced your spare tire, jack, put a new headlight in when you were promised a bulb replacement, got you floor mats. We did everything promised to you. Sorry, you feel that wasn't enough. We do hope you have a great day.

We found several options that we were seriously looking...

We found several options that we were seriously looking at. We ended up with a car that we love! Danny helped us sort through the options. Thanks!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Test drive car and purchase in less than three hours Very...

Test drive car and purchase in less than three hours Very helpful people would buy again when time is right They need bigger lot to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This was the best experience I've ever had buying a car....

This was the best experience I've ever had buying a car. No games back and forth with haggling down the price because they already have very fair prices on the vehicles they are selling.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Danny was super nice all the time this is the second car...

Danny was super nice all the time this is the second car that we buy at Incredible. They have a good customer service. 100% recommended

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Best costumer service ever. Danny was great and very...

Best costumer service ever. Danny was great and very helpful!! They helped me buying my first car with almost no credit history! They're amazing!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

DONT WASTE YOUR TIME

Called inquiring about a vehicle they had listed. Let them know I'd be traveling 200 miles from Idaho to check it out and that I needed to know the cars condition, quote, etc. Talked back and forth for a couple days was told the car was in great condition no issues. Drove 2 hours only to find a GIANT deep scratch along the entire side of the car like it had been keyed, the door seal falling off and sticking out every door, the radio display didnt work, the drivers side visor was missing etc. When I started asking about discounted pricing due to damages no one could tell me anything so I asked to speak to the manager. I was told the manager was too busy to speak to me and he refused to see me. I said even though I drove 200 miles under false pretenses?? Still wouldnt see me or even consider talking about prices. Dont even bother wasting your time. I've never been treated so rudely in my life.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I was happily surprised by the way I was treated there....

I was happily surprised by the way I was treated there. I was quickly helped and simply given the option to test drive what I wanted without being pushed to a different car or price. I got the car I wanted without being haggled. Darryl

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Some cars on their website they don't even own

i have been looking for cars all over my area through the internet and when I look at some of the cars through Carfax and some of the cars have owners and have been purchased in different states entirely

Rating breakdown (out of 5):
  • Customer service
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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