Reviews
Write a reviewA great place to buy a car.
A great place to buy a car. Searching the internet for a Jaguar S-Type, I found one there. Great service, great car, good price. Clean transaction. They know their stuff.
A great place to buy a car.
A great place to buy a car. Searching the internet for a Jaguar S-Type, I found one there. Great service, great car, good price. Clean transaction. They know their stuff.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
This is the 2nd car I bought from these guys.
This is the 2nd car I bought from these guys. Frank was great to deal with and the car was a good car. Over all another great experience. My family has bought several car here. Good people. Gene Barbone
This is the 2nd car I bought from these guys.
This is the 2nd car I bought from these guys. Frank was great to deal with and the car was a good car. Over all another great experience. My family has bought several car here. Good people. Gene Barbone
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The fastest and most efficient car buying experience
The fastest and most efficient car buying experience ever. Obtained a beautiful truck for a great price and absolutely no hassle. My man Frank was totally in gear and precise. I believe the other guy there Jerry I think that was his name ,was very polite and helpful. Altogether I had a very pleasant experience and would recommend to others.
The fastest and most efficient car buying experience
The fastest and most efficient car buying experience ever. Obtained a beautiful truck for a great price and absolutely no hassle. My man Frank was totally in gear and precise. I believe the other guy there Jerry I think that was his name ,was very polite and helpful. Altogether I had a very pleasant experience and would recommend to others.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Just purchased a vehicle from Kelly's Kars.
Just purchased a vehicle from Kelly's Kars...I felt compelled to leave a review because I left this place not only with an excellent vehicle but I felt like I made friends with the owner and staff. These guys were transparent, patient and just plain honest. They shopped banks for me and I was given a great rate with great terms. I couldn't have been happier. Kelly's Kars will be the only place I will shop for my future vehicle needs, they made that much of an impression!! Thanks to Chris, Frank and Jerry for a wonderful car buying experience!!
Just purchased a vehicle from Kelly's Kars.
Just purchased a vehicle from Kelly's Kars...I felt compelled to leave a review because I left this place not only with an excellent vehicle but I felt like I made friends with the owner and staff. These guys were transparent, patient and just plain honest. They shopped banks for me and I was given a great rate with great terms. I couldn't have been happier. Kelly's Kars will be the only place I will shop for my future vehicle needs, they made that much of an impression!! Thanks to Chris, Frank and Jerry for a wonderful car buying experience!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
They Are selling lemons!!!!
DO NOT BUY FROM THIS PLACE! THEY SOLD ME A LEMON. I paid 11k for a 2012 GMC ACADIA, two days later the engine light came on. Sent it to "their mechanic" it was the catalytic converter that he had just replaced, but WAS NOT ON THE CAR FAX! Then the air conditioner did not work, sent it to shop 4 times! Back to back because he did not fix it. Every single time I got my car back something else was wrong. Exhaust pike snapped, the mechanic said "I'm not worried about that right now" But I was!!! Frank was a arrogant sexists' man! I know my fair share about engine problems, My 6 month warranty was about to be up when i felt the transmission slip, I pulled over tired of the BS and made them tow my Car. When I called frank he laughed at me "how could you know its the transmission" because its common sense! I said it is having trouble making it from 1-2 gear, he kept laughing like "what what does that mean u make no sense" They towed it to the transmission place and the mechanic called me, he was laughing as well and said "you probably hit the self shift button". Obviously that had to be the answer! BECAUSE ALL GIRLS ARE DUMB! RIIGHT? Now about a two months later my transmission completely failed, I had a mechanic I knew personally come plug my car in, it was defiantly having a trans issue between 1-2 gear. He said it was a death trap and not to drive it. It will not shift under 1st gear. To get rid of it ASAP, under the hood everything was rigged. so here I am a mother of 3 little girls, who put everything she had into this car out of a vehicle. I am so discouraged and defeated, I paid 9800 off within the first month. Thinking i was doing something right. The fact this man laughed at me, and talked over me like I was dumb makes it personal. I will be after you frank, see you at court!
They Are selling lemons!!!!
DO NOT BUY FROM THIS PLACE! THEY SOLD ME A LEMON. I paid 11k for a 2012 GMC ACADIA, two days later the engine light came on. Sent it to "their mechanic" it was the catalytic converter that he had just replaced, but WAS NOT ON THE CAR FAX! Then the air conditioner did not work, sent it to shop 4 times! Back to back because he did not fix it. Every single time I got my car back something else was wrong. Exhaust pike snapped, the mechanic said "I'm not worried about that right now" But I was!!! Frank was a arrogant sexists' man! I know my fair share about engine problems, My 6 month warranty was about to be up when i felt the transmission slip, I pulled over tired of the BS and made them tow my Car. When I called frank he laughed at me "how could you know its the transmission" because its common sense! I said it is having trouble making it from 1-2 gear, he kept laughing like "what what does that mean u make no sense" They towed it to the transmission place and the mechanic called me, he was laughing as well and said "you probably hit the self shift button". Obviously that had to be the answer! BECAUSE ALL GIRLS ARE DUMB! RIIGHT? Now about a two months later my transmission completely failed, I had a mechanic I knew personally come plug my car in, it was defiantly having a trans issue between 1-2 gear. He said it was a death trap and not to drive it. It will not shift under 1st gear. To get rid of it ASAP, under the hood everything was rigged. so here I am a mother of 3 little girls, who put everything she had into this car out of a vehicle. I am so discouraged and defeated, I paid 9800 off within the first month. Thinking i was doing something right. The fact this man laughed at me, and talked over me like I was dumb makes it personal. I will be after you frank, see you at court!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Paige, We are sorry to hear about your issues with your car. We strive to put out a good product. Most aftermarket warranties are between you and the warranty company so while the car is under warranty it is in our best interest to help all our customers get the most out of the warranty. However warranty companies will not pay for components that are not broken. The car was driven over 10,000 miles in the first 7 months. The car now has more then 115,000 miles .We try to treat everyone what the utmost respect, we`ve been in business well over 20 with many happy and repeat customers.
Lemon
Sold me a car for $8,000. After getting a tow and $2000 repair bill not even 2 months from purchase...priceless. do not buy from them.
Lemon
Sold me a car for $8,000. After getting a tow and $2000 repair bill not even 2 months from purchase...priceless. do not buy from them.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
A bunch of liars!
He lied that the car was a smoker’s car. What else is he lying about? The car was also a piece of crap. Stay away!
A bunch of liars!
He lied that the car was a smoker’s car. What else is he lying about? The car was also a piece of crap. Stay away!
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We try to represent the cars as straight forward as we can. We`ve been in business over 20 years. This particular car I believe was a non smoker however since it`s a used car we have no way of knowing if anyone ever smoked in the car. The car was just detailed and had the smell of cleanser. Unfortunately we can`t help everyone with credit issues.
2009 Mitsubishi Eclipse Purchased
Had the car for a year this month, never had a problem runs great. Love this car, will definitely drive from Albany NY to buy another car. Frank was great, no pressured at Kelly Kars.
2009 Mitsubishi Eclipse Purchased
Had the car for a year this month, never had a problem runs great. Love this car, will definitely drive from Albany NY to buy another car. Frank was great, no pressured at Kelly Kars.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bill Thank you for the kind words. It`s people like you that make going to work a pleasure! Thanks again, Frank and Chris
Good experience.
Good vehicle at fair price. Frank was very helpful and nice to work with. The other gentleman whi worked there was pleasant also. Would recommend.
Good experience.
Good vehicle at fair price. Frank was very helpful and nice to work with. The other gentleman whi worked there was pleasant also. Would recommend.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2009 Volvo XC 90 purchase
Recently purchased another used vehicle from Kelly's Kars and had a positive experience just like my previous purchases with them. The staff is very helpful and they took care of all the documents, financing, and gave me a fair price for the car I traded in. I have been going to Kelly's for my vehicles for the past 16 years and will continue as long as they are there.
2009 Volvo XC 90 purchase
Recently purchased another used vehicle from Kelly's Kars and had a positive experience just like my previous purchases with them. The staff is very helpful and they took care of all the documents, financing, and gave me a fair price for the car I traded in. I have been going to Kelly's for my vehicles for the past 16 years and will continue as long as they are there.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase