Reviews
Quick smooth process. Options were clearly laid out and dealer personnel was very friendly Different options were presented prior to purchase
Quick smooth process. Options were clearly laid out and dealer personnel was very friendly Different options were presented prior to purchase
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Personable guy, amazing experience. Didn't pressure me into anything and only looked out for my best interest
Personable guy, amazing experience. Didn't pressure me into anything and only looked out for my best interest
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Eva was great to work with. She knows her products and and answers question in an easy to understand manner.
Eva was great to work with. She knows her products and and answers question in an easy to understand manner.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
A great start ruined by a high-pressure back room. The first half of my car-buying experience was wonderful. The sales team made things easy and straightforward. Regrettably, the second half was a different story. Once I was placed in the back room to finish the paperwork, the experience became deplorable. I was pressured to buy an extended warranty and had to repeat myself multiple times before they finally accepted my answer. It is shameful to treat customers this way at the finish line. Good sales staff, but the finance office practices leave a lot to be desired.
A great start ruined by a high-pressure back room. The first half of my car-buying experience was wonderful. The sales team made things easy and straightforward. Regrettably, the second half was a different story. Once I was placed in the back room to finish the paperwork, the experience became deplorable. I was pressured to buy an extended warranty and had to repeat myself multiple times before they finally accepted my answer. It is shameful to treat customers this way at the finish line. Good sales staff, but the finance office practices leave a lot to be desired.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a new car
Good buying experience. I was treated well. Buying process was smooth. We were in and out in 2 hours.
Good buying experience. I was treated well. Buying process was smooth. We were in and out in 2 hours.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We are elated to hear about your wonderful experience with us. It means so much that you felt well cared for throughout your visit. We're thrilled the entire process went seamlessly and that we could make your time efficient - completing everything within two hours shows our team's commitment to respecting your valuable time. Your positive feedback truly motivates us to continue providing exceptional service to every customer who walks through our doors.
Steve was very helpful, not pushy, great to work with On top of the transaction from start to finish
Steve was very helpful, not pushy, great to work with On top of the transaction from start to finish
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We greatly appreciate your feedback about your experience with our team. It's wonderful to hear that Steve provided such helpful service without being pushy and made your experience great to work with. We're pleased that he stayed on top of everything throughout your entire transaction from beginning to end. Your positive experience reflects the level of service we strive to provide at Camelback Ford. Thank you for taking the time to share your thoughts.
Ok except they kept switching deal. Also I was told by a female sales manager that she would have all weather floor mats sent but I didn't receive any information if they were going to be ordered.
Ok except they kept switching deal. Also I was told by a female sales manager that she would have all weather floor mats sent but I didn't receive any information if they were going to be ordered.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
We are glad to hear about your overall positive experience with us. We understand your concerns about the changes made during the deal process and recognize how important it is to maintain consistency throughout your visit. We also appreciate you bringing to our attention the matter regarding the all-weather floor mats that were promised but not followed up on properly. Your feedback helps us identify areas where we can improve our communication and follow-through on commitments made to our valued customers. We truly value your business and want to ensure every aspect of your experience meets your expectations.
He was attentive and assertive. He made sure that I was getting the best deal I could in my situation. Friendly and personable.
He was attentive and assertive. He made sure that I was getting the best deal I could in my situation. Friendly and personable.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We are pleased to hear about your positive experience with our team member. Your feedback about receiving attentive and assertive service truly means a lot to us. We're delighted that our team member ensured you received an excellent deal that worked well for your specific needs. It's wonderful to know that you found the service both friendly and personable. Thank you for choosing Camelback Ford and for taking the time to share your experience with others.
Pleasant experience dealership was willing to work on the best possible deal, I've purchased my last three vehicles from Camelback Ford.
Pleasant experience dealership was willing to work on the best possible deal, I've purchased my last three vehicles from Camelback Ford.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We are utterly delighted to hear about your wonderful experience with us. Your loyalty over multiple vehicle purchases means the world to us, and we truly value the trust you have placed in our team. It brings us great joy to know that we were able to work together to find the best possible arrangement for your needs. Your continued partnership with Camelback Ford is deeply appreciated, and we look forward to serving you again in the future.
Tre was very good and treated us with dignity and respect He was just awesome
Tre was very good and treated us with dignity and respect He was just awesome
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We are excited to hear about your wonderful experience with us! It sounds like you received exceptional service that made you feel valued and respected throughout your visit. We truly appreciate you taking the time to share your positive feedback about the outstanding care you received. Your kind words about the dignity and respect shown to you reflect exactly the type of experience we strive to provide every customer. Thank you for choosing Camelback Ford and for sharing your experience with others.