Reviews
We have purchased many cars and this was by far a
We have purchased many cars and this was by far a superior buying experience. Mitch was well informed, helpful and had great advice and serviced all of our needs start to finish. Our trade was fair and the paperwork process was straightforward. We left happy to have done business at Camelback Ford and will share our experience with friends.
We have purchased many cars and this was by far a
We have purchased many cars and this was by far a superior buying experience. Mitch was well informed, helpful and had great advice and serviced all of our needs start to finish. Our trade was fair and the paperwork process was straightforward. We left happy to have done business at Camelback Ford and will share our experience with friends.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was amazing straightforward and quick thank you It was
It was amazing straightforward and quick thank you It was an amazing experience of all the times I've been to dealerships the experience was by far the best I will probably keep this as my dealership for any purchases going forward thank you truly
It was amazing straightforward and quick thank you It was
It was amazing straightforward and quick thank you It was an amazing experience of all the times I've been to dealerships the experience was by far the best I will probably keep this as my dealership for any purchases going forward thank you truly
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent excellent customer service.
Excellent excellent customer service. Orlando was great!! Highly recommend. Got me in and out very quickly and professionally.
Excellent excellent customer service.
Excellent excellent customer service. Orlando was great!! Highly recommend. Got me in and out very quickly and professionally.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This was an amazing car buying experience.
This was an amazing car buying experience. My initial online inquiry was answered within five minutes. I was introduced to my Concierge who promptly schedule an appointment with my sales representative, Anthony. Upon arrival, the vehicle I was interested in was park up front and ready to view. Anthony was very enthusiastic and extremely knowledgeable about the vehicle and answered all my questions, while providing some additional insights I was unaware. There was no need to drive the vehicle as I test drove one at another Ford store and was abundantly familiar with the capabilities. Unfortunately, the other vehicle I looked at was not the correct color. This vehicle wasn't the color either, but took a liking to it immediately. After working through some numbers for about 15 minutes, we had a deal. And this deal was better than three others even including a 5/100k extended warranty. This was a pleasurable experience and would recommend Anthony and the team at Camelback Ford to anyone.
This was an amazing car buying experience.
This was an amazing car buying experience. My initial online inquiry was answered within five minutes. I was introduced to my Concierge who promptly schedule an appointment with my sales representative, Anthony. Upon arrival, the vehicle I was interested in was park up front and ready to view. Anthony was very enthusiastic and extremely knowledgeable about the vehicle and answered all my questions, while providing some additional insights I was unaware. There was no need to drive the vehicle as I test drove one at another Ford store and was abundantly familiar with the capabilities. Unfortunately, the other vehicle I looked at was not the correct color. This vehicle wasn't the color either, but took a liking to it immediately. After working through some numbers for about 15 minutes, we had a deal. And this deal was better than three others even including a 5/100k extended warranty. This was a pleasurable experience and would recommend Anthony and the team at Camelback Ford to anyone.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are delighted to hear about your exceptional car buying experience with us. Your feedback about the quick response to your online inquiry and the seamless appointment scheduling process means so much to our team.
World class Attention to customer service.
World class Attention to customer service. Prompt response, fair and professional Overall a great buying experience
World class Attention to customer service.
World class Attention to customer service. Prompt response, fair and professional Overall a great buying experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They were awesome They were very helpful and made the
They were awesome They were very helpful and made the deal happen They were very helpful and made the deal happen I would go back for sure
They were awesome They were very helpful and made the
They were awesome They were very helpful and made the deal happen They were very helpful and made the deal happen I would go back for sure
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are overjoyed to hear about your wonderful experience with our team at Camelback Ford. It means so much to know that our staff was helpful throughout your visit and that we were able to make everything work out for you.
Great service and what seemed like a seamless and
Great service and what seemed like a seamless and courteous paperwork procedure. Steve Shaff did an amazing job from when I ordered the Bronco to finalizing paperwork.
Great service and what seemed like a seamless and
Great service and what seemed like a seamless and courteous paperwork procedure. Steve Shaff did an amazing job from when I ordered the Bronco to finalizing paperwork.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are overjoyed to hear about your wonderful experience at Camelback Ford! Your feedback about receiving excellent service and having a smooth, respectful process with your paperwork truly means so much to us. It sounds like your entire journey from placing your Bronco order through completing the final steps was handled with the care and attention you deserve.
Your employees are some of the best that I have ever met.
Your employees are some of the best that I have ever met. One of your employees took it upon herself to watch my 5 year old great granddaughter. I will highly recommend Camelback Ford to others looking for a vehicle
Your employees are some of the best that I have ever met.
Your employees are some of the best that I have ever met. One of your employees took it upon herself to watch my 5 year old great granddaughter. I will highly recommend Camelback Ford to others looking for a vehicle
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are thrilled to hear about your wonderful experience with our team. It means so much to know that our staff made such a positive impression on you and your family.
Sold me a car with a drivers side smashed ball joint and
Sold me a car with a drivers side smashed ball joint and wouldnt reimburse me for the repair 2 days later, know I g the car was unsafe to drive. Very unethical!
Sold me a car with a drivers side smashed ball joint and
Sold me a car with a drivers side smashed ball joint and wouldnt reimburse me for the repair 2 days later, know I g the car was unsafe to drive. Very unethical!
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- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
The safety and satisfaction of our customers are our top priorities, and we regret that your situation with the vehicle did not meet those expectations. We would like to address this matter directly please contact our Customer Relations Manager, Jill Omann, at 602-240-5608 or via email at Jomann@camelbackford.com.
I called to ask for the manager Tommy several times and he was t I. So I was transferred to ‘Dom’ and let him know the car was at the mechanic because it was unsafe to drive. He said he understood and asked for the name and phone number to our mechanics shop. Dom never called them. When we called after the repair was made, we again got transferred to Dom because Tommy wasnt available and Dom asked us to text him a copy of the repair receipt and he’d call us back in 30 minutes. He never called us back. We called the following day, again asking for manager Tommy, and this tine he was available . Tommy told us he could t help us or reimburse us and that we should have had the car towed to them for repair. We let him know that having it towed to them was not an option Dom provided to us. Tommy just repeated himself several times that there wasn’t anything he could do to reimburse us. We are out $2100 for this repair. Lincoln Ford should never have sold this unsafe car to us. This was extremely unethical.
Brock is really cool guy he help me a lot to buy a new
Brock is really cool guy he help me a lot to buy a new car
Brock is really cool guy he help me a lot to buy a new
Brock is really cool guy he help me a lot to buy a new car
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are glad to hear about your positive experience with our team member who assisted you in purchasing your new vehicle. It sounds like you received excellent support throughout the car buying process, and we are thrilled that you found our staff member to be helpful and personable.