Skip to main content

Camelback Ford Lincoln

(1,891 reviews)
Visit Camelback Ford Lincoln
Sales hours: 8:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–9:00pm 7:00am–6:00pm
Tuesday 8:00am–9:00pm 7:00am–6:00pm
Wednesday 8:00am–9:00pm 7:00am–6:00pm
Thursday 8:00am–9:00pm 7:00am–6:00pm
Friday 8:00am–9:00pm 7:00am–6:00pm
Saturday 8:00am–9:00pm 7:00am–4:00pm
Sunday 10:00am–6:00pm Closed
2020 state dealer award
View 5 awards
2020 state dealer award 2020 state dealer award 2014 state dealer award 2014 state dealer award
2020 consumer dealer award
New (480) 422-0573 (480) 422-0573
Used (602) 910-6827 (602) 910-6827
Service (602) 457-6408 (602) 457-6408

Reviews

(1,891 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Amazing

It was great to hear from Winn, just when I was in need of a new car. She was very helpful. The team she worked with got me into a great car and they gave me all the information I needed to that I didn’t have to ask many questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to review our dealership and Salesman Win Mike.. We appreciate your wonderful compliments. It was a pleasure assisting you in your search for a new car.. Please be sure to reach out to us if there is anything else you may need in the future. Have a great day and enjoy your new ride! - Jill Chafitz -Director of Customer Relations

Amazing

Never felt more comfortable in my life buying a car here! Everyone was nice, kind, helpful, and so welcoming. Edgar Pernalete was one of the best salesperson I have ever met! His service and attitude was outstanding! Thank you again for making my experience great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so happy to hear of such a great experience. Hearing that Edgar and Todd were nice, kind, helpful, and so welcoming while bringing you a comfortable experience is what we strive for. We agree Edgar Pernalete is one of the best salesperson we have ever met as well. Please let us know if you need anything else down the road. - Jill Chafitz -Director of Customer Relations

Great.

Great experience. Made the whole process very easy and very pleasant. I absolutely recommend anyone looking for a car drop by. They won't regret it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your recommendation. We appreciate your support. We will be sure to pass along you review Ivette Erives. Have a great day! Jill Chafitz -Director of Customer Realtions

IVETTE IS AWESOME

She is awesome. She found my truck within minutes of me inquiring and made the process super easy and efficient. Would recommend her to my entire family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Bruce, thank you for taking the time to review your experience. It was a pleasure having you at the dealership. We are so Happy to hear Salesman Ivette Erives and Blake Lichty in Finance made the process super easy and efficient.Should you need anything else moving forward, please let us know. Have a great day! - Jill Chafitz -Director of Customer Relations

New car!

Eric is amazing and deserves a raise! Thanks again Eric! Anyone that goes to Eric will definitely have the perfect experience! I love my car too!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for taking the time to leave us a review, Eric Steffes will be extremely happy to hear about your experience. Come see us again sometime! - Jill Chafitz -Director of Customer Relations

Joshua Miller bent over backwards for me

I just bought the truck of my dreams, a brand new f-150 stx 4x4. Joshus (Miller) pulled every string he could to get me the best possible deal, and I couldn't be happier. He also didn't pressure me and listened to my needs. I would highly recommend! The financing department also helped a great deal though I don't see the person I dealt with on the list of names below (Scott, I believe).

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Adam, WOOO HOOO... "TRUCK OF YOUR DREAMS" .What a great milestone to celebrate. Thank you for choosing Camelback Ford for your brand new F-150 stx 4x4. We are so happy Josh Miller was able to listen to your needs, low pressure, and get you the best deal possible . We appreciate your recommendations and thank you for leaving such a wonderful review. Please let us know if you need anything. Jill Chafitz - Director of Customer Relations.

Not a pleasant experience

Josh the sales guy was friendly and courteous, walked me through the process. One star review is caused by the lack of communication. Asked for a different mailing address for my plates and registration. Everything was set up to go to the physical address. Had a whole conversation about Gap being added. When asked to confirm, finance told me that they didn't know and would have to pay an additional $500 down to get it. My brother referred me to the dealership and was initially told he would receive a $500 incentive for taking me in. They asked for his information to send the check. The referral amount was then changed to $250 after paperwork was signed. 2 months later, and he has not received anything. There is no information when reach out to the dealership or the sales guy. Will not return to the dealership next year.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
2 people out of 2 found this review helpful.

Hospitality at its finest

After a recent accident resulted in our car being a total loss, we were forced to purchase a new vehicle ASAP. Buying a car can be very stressful and when it’s sprung on you, even more so. However Eric, Matt, Blake and the team at Camelback Ford went out of their way to not only make it easy, but demonstrated a level of hospitality and Customer service that we have not experienced elsewhere. Eric’s expertise, transparency, and after-sales service helped us make our decision. From this experience, we highly recommend Camelback Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for recognizing Eric, Matt, Blake and the team at Camelback Ford . It is so great to hear that at a stressful time the team brought great customer service, hospitality, and made you feel comfortable in your decision. We truly appreciate your recommendation and taking the time to leave such a wonderful review. Congratulations your new vehicle. Jill Chafitz- Director of Customer Relations

Great Experience!

Extremely great sales team and had a very good experience! They did a great job helping us find the right car for the right price!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Extremely Great Sales Team is what we strive for. Its wonderful to see you had a great experience and you left with the right car and the right price., what else could we ask for. Thank you for recognizing Angelina Dang and taking the time to leave a 5 star review. Congratulations !!!! Jill Chafitz -Director of Customer Relations

Amazing guy

He was very kind, never stopped smiling and got straight to the point. We had a few conversations about the vehicle and how before I actually didnt like mustang but he showed me why it was such an amazing car. Would 100% recommend buying from this man.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

WOW.... Thank you for the awesome review on Marquis Ward. Its reviews like this that make the salesman understand why they do what they do . Marquis is a great asset to our team and his smile and joyful personality is contagious. Great choice on the Mustang and we wish you lots of happy memories and fun miles on your new ride. Please let us know if you need anything in the future. Jill Chafitz- Director of Customer Relations