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Springfield Hyundai

(1,299 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–3:00pm
Sunday Closed Closed
2018 consumer dealer award
View 4 awards
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(1,299 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Springfield Hyundai from DealerRater.

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Great Experience

I have nothing but accolades for my experience at Hyundai Springfield... well I do have a brand new 2017 Sonata which I love! There was no pressure, very comfortable interactions with all involved, clear direction, and great support in helping me determine my best choice! I am also familiar with Hyundai Springfield's service department since I bought my previous car there also, and I have found my experience there excellent also.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

These guys really work FOR you

I went into the dealership with a situation that didn't make getting approved very easy. With a bit of patience on both ends and an over 24 hour effort on the part of the dealership I walked a away with a beautiful new card at great price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1 person out of 1 found this review helpful.

Best experience

My experience was amazing. My sales person Joe D'Ambrosio was extremely friendly and made my whole experience comfortable and easy. Most important about my experience is that Joe was great with my four year old son and his patience. I will 100% ask for Joe's assistance in my next purchase and Springfield Hyundai will be my first choice when it comes to finding exactly what I need.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

2017 Sante Fe

Very pleased with my new purchase and would recommend Springfield Hyndai to my family and friends. Professional and friendly staff. Vehicle was ready when told it would be ready

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent customer service

Keith was excellent and professional as usual. This is my second purchase from him and would def recommend to friends looking for a new car .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great Dealership!

Everyone was friendly, especially my salesperson Rosa Wells. She was professional, very friendly and she made my wife and I feel like we were family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Emergency Car Replacement

When our Elantra was totaled after only a few mo ths, we had to scramble for a fast, reliable replacement vehicle. Joe helped us find another Elantra and made the experience as stress free as possible. This is now our third consecutive purchase with Joe and we would never trust another dealership with our service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Experience!

I appreciated Keith's attention to detail and ability to listen to what kind of car I wanted. No one tried selling me on a car I didn't want or more options than I needed. I felt comfortable throughout the entire process and appreciate the professionalism. Thanks again for a great experiece!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Elantra review

Second car we bought from Cherlyl Hinton. We specifically went to Springfield Hyundai due to previous, posive experiences with Cheryl.We would go back there again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Comfortable Environment and Great Employees!

Keith Sharon, has a very comfortable sales approach. He didn't make me feel pressured or overwhelmed. He was friendly and very knowledgeable in Hyundai's selection. The process was smooth and enjoyable. I would definitely recommend Keith to friends and family for their car buying needs. Springfield Hyundai is an overall great place, from service to sales I never have any complaints when I go, they make me very comfortable and the staff is always courteous and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.