Reviews
Cely was wonderful to work with. She was Very personable and professional with great product knowledge. Excellent customer service!! She set up my profile and showed me how to use the features. Thank you Cely!
Cely was wonderful to work with. She was Very personable and professional with great product knowledge. Excellent customer service!! She set up my profile and showed me how to use the features. Thank you Cely!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
It was a great experience, Gene was very friendly and knowledgeable. I’m very happy with everything.
It was a great experience, Gene was very friendly and knowledgeable. I’m very happy with everything.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
My salesperson was very friendly and knowledgeable. When she wasn’t sure of how the child lock system worked, she asked for help.Everyone else I dealt was very friendly and pleasant.
My salesperson was very friendly and knowledgeable. When she wasn’t sure of how the child lock system worked, she asked for help.Everyone else I dealt was very friendly and pleasant.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Based on a lot of research we struggled to get to what we felt was the fair selling price, but it wasn't bad and understand you are in business to make money. On the other hand, the trade in deal was a disaster. In fact our credit union lender provided fair trade in values and suggested that we refuse the offer and sell elsewhere. Unfortunately at that point we had already signed over the title. We asked for more prior, but the sales rep said you couldn't because you already discounted the car, but we all know the car selling price and trade in are 2 different negotiations. Based on JD Powers numbers from the credit union fair trade in value was around $7000 and we got $2750. In hindsight very disappointing and will impact future care purchases.
Based on a lot of research we struggled to get to what we felt was the fair selling price, but it wasn't bad and understand you are in business to make money. On the other hand, the trade in deal was a disaster. In fact our credit union lender provided fair trade in values and suggested that we refuse the offer and sell elsewhere. Unfortunately at that point we had already signed over the title. We asked for more prior, but the sales rep said you couldn't because you already discounted the car, but we all know the car selling price and trade in are 2 different negotiations. Based on JD Powers numbers from the credit union fair trade in value was around $7000 and we got $2750. In hindsight very disappointing and will impact future care purchases.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
Gene was a gem! He was easy to work with, communicative, and not pushy! We’d definitely recommend others to go purchase from him.
Gene was a gem! He was easy to work with, communicative, and not pushy! We’d definitely recommend others to go purchase from him.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Very knowledgeable about vehicles, showed my all the different selections, no hard sell - overall a very good experience.
Very knowledgeable about vehicles, showed my all the different selections, no hard sell - overall a very good experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
My car was a lemon.Conversation could have been better. It was a 2023 Elantra. I shouldn't have problems. No explanations were given I was disappointed. I'm a longtime loyal customer.
My car was a lemon.Conversation could have been better. It was a 2023 Elantra. I shouldn't have problems. No explanations were given I was disappointed. I'm a longtime loyal customer.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Good customer service..helpful. friendly.He. did a very. Good job explaining different things about the car.Good job Hasan.
Good customer service..helpful. friendly.He. did a very. Good job explaining different things about the car.Good job Hasan.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I love Springfield Hyundai this is my second car I bought from them. Great place
I love Springfield Hyundai this is my second car I bought from them. Great place
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Love this place this is the second vehicle i purchased from springfield. Great team. Nice
Love this place this is the second vehicle i purchased from springfield. Great team. Nice
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car