Springfield Hyundai

Very thorough, excellent communication, honest, explained everything in detail to the point I didn’t have any questions. Felt very comfortable with his help and knew I was making the right decision.

Thanks to Hasan and the whole team at Springfield Hyundai for helping me find a new car. Hasan was extremely helpful and knowledgeable and made the whole process of buying a car a great experience.

We had an amazing experience at Springfield Hyundai. Gene and the rest of the team were professional and awesome to work with. They made everything easier on us. They were very helpful and considerate of our time. Definitely recommend this dealership and Gene for sure!!! Thank you for our new Palisade

Gene was really responsive to my requests, made everything simple and got me out in RECORD time.

Everything went well. Everyone was pleasant. The car that I’m leasing is cute and I’m pretty pleased. My only disappointment is that Hyundai no longer covers maintenance on a lease and that was not disclosed. Had I known, I may have just purchased.

Horrible horrible if you buy a used car from here have someone other than them do inspection on ur car we purchased a 2024 Hyundai Elantra and was having problems with the car within the first two weeks of having the car.. When we complained about them not doing a good job inspecting issues on the car they were not willing to compromise! We will NEVER! by another Hyundai from this Dealer, or any other Hyundai they put a bad taste in our mouth..

Cely was wonderful to work with. She was Very personable and professional with great product knowledge. Excellent customer service!! She set up my profile and showed me how to use the features. Thank you Cely!

It was a great experience, Gene was very friendly and knowledgeable. I’m very happy with everything.

My salesperson was very friendly and knowledgeable. When she wasn’t sure of how the child lock system worked, she asked for help.Everyone else I dealt was very friendly and pleasant.

Based on a lot of research we struggled to get to what we felt was the fair selling price, but it wasn't bad and understand you are in business to make money. On the other hand, the trade in deal was a disaster. In fact our credit union lender provided fair trade in values and suggested that we refuse the offer and sell elsewhere. Unfortunately at that point we had already signed over the title. We asked for more prior, but the sales rep said you couldn't because you already discounted the car, but we all know the car selling price and trade in are 2 different negotiations. Based on JD Powers numbers from the credit union fair trade in value was around $7000 and we got $2750. In hindsight very disappointing and will impact future care purchases.