Reviews
Very kind and thoughtful to my concerns of the car I was
Very kind and thoughtful to my concerns of the car I was interested in. Guided me throughout the process and let me know whatever I should know about the deal and the car itself
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
Avoid Autonation Toyota Irvine - Poor Service and
Avoid Autonation Toyota Irvine - Poor Service and Communication Issues with Eric Yun I’ve had an extremely frustrating experience with Autonation Toyota Irvine, specifically with Eric Yun. Over the past week and a half, I’ve been trying to get back a check I gave him. Despite multiple requests and countless attempts to reach him, Eric has been unresponsive, dodging my calls, and consistently failing to resolve this issue. It’s baffling and disappointing to experience this kind of unprofessional behavior, especially from someone representing a supposedly reputable dealership. The lack of communication and accountability on Eric’s part has been incredibly unpleasant and has made me wary of working with this dealership again. If you value your time and expect even a modicum of customer service, I’d strongly recommend looking elsewhere.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi Dave, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
Si Muy bien muchas Daniel Saguilan!
Si Muy bien muchas Daniel Saguilan! Excelente servicio! Gracias por su tiempo y paciencia. No me trajo blanquillo.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Muy buen servicio
Excelente servicio
Avoid Autonation Toyota Irvine - Poor Service and
Avoid Autonation Toyota Irvine - Poor Service and Communication Issues with Eric Yun I’ve had an extremely frustrating experience with Autonation Toyota Irvine, specifically with Eric Yun. Over the past week and a half, I’ve been trying to get back a check I gave him. Despite multiple requests and countless attempts to reach him, Eric has been unresponsive, dodging my calls, and consistently failing to resolve this issue. It’s baffling and disappointing to experience this kind of unprofessional behavior, especially from someone representing a supposedly reputable dealership. The lack of communication and accountability on Eric’s part has been incredibly unpleasant and has made me wary of working with this dealership again. If you value your time and expect even a modicum of customer service, I’d strongly recommend looking elsewhere.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi David, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (949) 287-8766 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
Brian in sales and Kirk in used cars both did a great
Brian in sales and Kirk in used cars both did a great job on my purchase and trade in. Great dealership!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Stewart was very professional and help us find the car
Stewart was very professional and help us find the car that we were looking for a Genesis.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Frank, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Irvine. If you ever need help, just give us a call. Happy motoring!
Excelente servicio con Daniel Saguilan!
Excelente servicio con Daniel Saguilan! Muchas gracias! Atento en ayudar a uno. Recomiendo sus servicios.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hola, nos alegra que nuestro personal le haya brindado tanto apoyo durante su experiencia aquí en AutoNation Toyota Irvine. ¡Gracias por la recomendación y que tengas un día increíble!
They waste a lot of your time.
They waste a lot of your time. You do not feel like a priority to them. They continue to find more ways to get more money out of you, even doing some serious misleading and lying
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Donald, we are deeply disappointed by your experience at AutoNation Toyota Irvine. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (949) 287-8766 -- we hope to hear from you soon.
Daoud was a pleasure to do business with.
Daoud was a pleasure to do business with. Very professional, knowledgeable, friendly, and accommodating. The car purchasing process is usually daunting, but Daoud made it easy. I would recommend Daoud to family and friends. The dealership itself was very nice. Large lot with plenty of inventory to choose from. Very welcoming environment.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Alex Ashari and Elija Cho were great, and I appreciate
Alex Ashari and Elija Cho were great, and I appreciate the patience they showed when I asked for deeper explainations. I went just to test drive, and I left with a Camry.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!