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AutoNation Toyota Irvine

(3,561 reviews)
Visit AutoNation Toyota Irvine
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 9:00am–9:00pm
2024 consumer dealer award
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2024 consumer dealer award
New (888) 265-5863 (888) 265-5863
Used (888) 733-8207 (888) 733-8207
Service (855) 685-1347 (855) 685-1347

Reviews

(3,561 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Toyota Irvine from DealerRater.

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Awesome Experience

I came here to buy a Mazda Miata. I was helped by Alex, who was very welcoming. He was very patient with me and he answered all of my questions. Mark helped us in the finance department and was also very personable. The dealership was very clean and everyone was very nice. It was such a pleasant experience to buy here. I would absolutely buy here again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Irvine. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Excellent advisor in explanation and friendliness and

Excellent advisor in explanation and friendliness and expertise Learned to what to do for next services

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are pleased to hear you had such a positive experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

We came to Toyota Irvine to buy a new car , we ask for

We came to Toyota Irvine to buy a new car , we ask for Shawn he turn us to Stewart he was our salesman he was so cool and he explain al the features on the car and we bought it and now I have a new car to drive to work so happy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Hany was very kind and helped us a lot in choosing a safe

Hany was very kind and helped us a lot in choosing a safe car for our daughter. We are very happy with the service we received from him and highly recommend him!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Irvine! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

Toyota Irvine rocks!

I brought my Highlander in for routine maintenance and reported that my cover on my drivers side mirror flew off on the freeway! They got it covered by warranty and at no cost to me! Excellent!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Keith, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

Sales (Stewart) and finance (Pouya) were both amazing and

Sales (Stewart) and finance (Pouya) were both amazing and I highly recommend them both!! Irvine Toyota exceeded my expectations throughout the entire process!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

Toyota Recall Service

James is the best! Very professional, excellent communication, thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Mike, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

Buyer

I worked with salesman ?Tom?. He went above and beyond so that I would have a good experience. He never pressured me. He is still available to help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Amanda, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Offered a good discount the staff was good the dealership

Offered a good discount the staff was good the dealership was clean and the Camry I bought was beautiful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

The experience started really well.

The experience started really well. I was ordering two vehicles, one of which was in stock/ Mohamed A. assisted me and the process went very smoothly. The second vehicle, which had to meet specific requirements, had to wait for a future shipment. The one negative happened at the end of the process with the finance dept. There was a very hard sell for options I did not want and that were not explained well to me. That aside I was happy with the process and the vehicle I purchased.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (949) 287-8766.