Reviews
Ford Expedition
Had the vehicle style and type I was looking for. Sales staff are very helpful and considerate. I'm a buyer not a "tire kicker" and the people at the dealership know that. There is no time wasted on price dickering. I told them what I wanted in a vehicle, they had one, and we made a deal within about an hour of my time at the dealership. DONE!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service review
The staff was courteous and professional. Waiting area was small
- Customer service 3.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Oil change
In for an oil change and tire rotation. They were fast and efficient.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Boucher provided great service
While my car was in for repairs requiring an over night stay the service consultant keep me up to date on the progress,arranged for me to be picked up at my home (very prompt too),checked to make sure I was clear on work that was performed. Car was washed when returned to me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Fast Friendly Service
I have always taken my 2011 Ford Focus to Gordie Boucher for service since I bought it there new in March of 2011. They know my car and they know me. They are always fast and efficient and are sure to explain to me any problems or recommendations they have with my car. I also buy my tires there because they have a great selection at reasonable prices.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good Value, Nice People
This was rather complicated as I had traded in a recent purchase from Boucher because the vehicle was too high. It took 3 weeks to get the title for the Ford Escape once I selected it.
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Monica, thank you for your positive review of Gordie Boucher Ford of Menomonee Falls! We're glad we could help you out, and we hope to be of assistance to you in the future. Have a great day!
Service
Customer service is outstanding. We have always had a good experience and recommend to our friends.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mary, thank you for taking the time to comment on our staff's outstanding customer service! We're glad we could help you out, and we hope to see you here again down the road. Have a great day!
Just went in for the "Works" service.
The "Works" provides a mini inspection of all critical points under the hood. This was the first time my 2010 Sport Trac was serviced by this Ford dealership. The service techs did a good job checking for issues. They found that the fuel filter needed to be replaced. I've had another vehicle serviced here with full sanctification.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Service
great experience!! The team at Boucher Ford is outstanding.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Dave, thank you for taking the time to share your great experience! We're glad you enjoyed your visit with us, and we hope to be of service to you again. Take care!
2015 F150
All service was completed on time. Customer shuttle to home and pick up once repairs were completed was very much appreciated.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase

 
        