Reviews
The easiest time we have ever had i buying a car.
The easiest time we have ever had i buying a car. Our salesman wasn't pushy, was actually a pleasant experience
The easiest time we have ever had i buying a car.
The easiest time we have ever had i buying a car. Our salesman wasn't pushy, was actually a pleasant experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing Boucher Volkswagen Marketplace of Franklin. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Beau Rauner (General Sales Manager) (414) 525-1100
Great service, super friendly sales woman (Ty), finance
Great service, super friendly sales woman (Ty), finance guy was super fast and knowledgeable, overall excellent efficient experience!
Great service, super friendly sales woman (Ty), finance
Great service, super friendly sales woman (Ty), finance guy was super fast and knowledgeable, overall excellent efficient experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Volkswagen Marketplace of Franklin. Beau Rauner (General Sales Manager) (414) 525-1100
I went in with certain requests/preferences and Anthony
I went in with certain requests/preferences and Anthony went above and beyond to make that happen! He was very informative and was very patient with me. Thank you so much, Anthony! I am so happy with my purchase and like you said, I am turning heads in this new ride! Thank you! ☺️
I went in with certain requests/preferences and Anthony
I went in with certain requests/preferences and Anthony went above and beyond to make that happen! He was very informative and was very patient with me. Thank you so much, Anthony! I am so happy with my purchase and like you said, I am turning heads in this new ride! Thank you! ☺️
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Beau Rauner (General Sales Manager) (414) 525-1100
We test drove several different makes and models at
We test drove several different makes and models at dealerships in this area and found VW to be the best. Not only was the vehicle just what we were looking for, we never felt rushed or overwhelmed. Our sales associate Anthony was perfect for our sale. He wasn’t pushy and answered all of our questions thoroughly.
We test drove several different makes and models at
We test drove several different makes and models at dealerships in this area and found VW to be the best. Not only was the vehicle just what we were looking for, we never felt rushed or overwhelmed. Our sales associate Anthony was perfect for our sale. He wasn’t pushy and answered all of our questions thoroughly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Beau Rauner (General Sales Manager) (414) 525-1100
I bought a certified Volkswagen Atlas for 35,000.
I bought a certified Volkswagen Atlas for 35,000. It was nothing more than a rubber stamp from Volkswagen. The proof is in the documents that I have that shows they never did service the vehicle when I took it to my Volkswagen dealership there is over $627 dollars And the brakes were to be replaced as soon as possible. I called back to the dealer. He told me I was lying Pat told me before that I was just lying and none of it’s true. I have the documentation I went to a third repair man for the brakes and they were at 3 mm Not the five that Pat says it left with it was nothing more than lying on top of a lie to take my money I wouldn’t recommend this dealership to anyone. I called headquarters. They called Pat, Pat called me and told me I was just lying as I stated no one should go to this dealer they are getting a rubber stamp from Volkswagen manufacturing when they state that this is a certified preowned. My name is Randy Hanstad and I’ll stand by this because I have documentation.
I bought a certified Volkswagen Atlas for 35,000.
I bought a certified Volkswagen Atlas for 35,000. It was nothing more than a rubber stamp from Volkswagen. The proof is in the documents that I have that shows they never did service the vehicle when I took it to my Volkswagen dealership there is over $627 dollars And the brakes were to be replaced as soon as possible. I called back to the dealer. He told me I was lying Pat told me before that I was just lying and none of it’s true. I have the documentation I went to a third repair man for the brakes and they were at 3 mm Not the five that Pat says it left with it was nothing more than lying on top of a lie to take my money I wouldn’t recommend this dealership to anyone. I called headquarters. They called Pat, Pat called me and told me I was just lying as I stated no one should go to this dealer they are getting a rubber stamp from Volkswagen manufacturing when they state that this is a certified preowned. My name is Randy Hanstad and I’ll stand by this because I have documentation.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We're sorry to hear about your experience, Randy, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Beau Rauner (General Sales Manager) (414) 525-1100
I worked with Nick Imig and he was great.
I worked with Nick Imig and he was great. He was friendly and not at all pushy. He genuinely tried to help and made me feel comfortable through the entire process. Excellent customer service! Thus is actually my third Camry that I’ve purchased through Boucher.
I worked with Nick Imig and he was great.
I worked with Nick Imig and he was great. He was friendly and not at all pushy. He genuinely tried to help and made me feel comfortable through the entire process. Excellent customer service! Thus is actually my third Camry that I’ve purchased through Boucher.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Beau Rauner (General Sales Manager) (414) 525-1100
Kal is the best sales rep I have ever dealt with at any
Kal is the best sales rep I have ever dealt with at any dealership! Knowledgeable and very patient answering all my questions
Kal is the best sales rep I have ever dealt with at any
Kal is the best sales rep I have ever dealt with at any dealership! Knowledgeable and very patient answering all my questions
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Beau Rauner (General Sales Manager) (414) 525-1100
Beautiful showroom with comfortable service area with
Beautiful showroom with comfortable service area with drinks and snacks. Responsive sales team. Kalled Hassan made our buying experience quick and easy. This is our second car purchase at this dealership. Love my new ID4.
Beautiful showroom with comfortable service area with
Beautiful showroom with comfortable service area with drinks and snacks. Responsive sales team. Kalled Hassan made our buying experience quick and easy. This is our second car purchase at this dealership. Love my new ID4.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Beau Rauner (General Sales Manager) (414) 525-1100
Responsive, clean, nice and informative.
Responsive, clean, nice and informative. Highly recommend! I've now entered hte world of IV
Responsive, clean, nice and informative.
Responsive, clean, nice and informative. Highly recommend! I've now entered hte world of IV
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for sharing about your experience with Boucher Volkswagen Marketplace of Franklin. We appreciate your business and hope to see you again soon! Beau Rauner (General Sales Manager) (414) 525-1100
Nick Imig was wonderful!
Nick Imig was wonderful! Put me in my dream car quick and easy. Highly recommend Nick..
Nick Imig was wonderful!
Nick Imig was wonderful! Put me in my dream car quick and easy. Highly recommend Nick..
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing about your experience with Boucher Volkswagen Marketplace of Franklin. We appreciate your business and hope to see you again soon! Beau Rauner (General Sales Manager) (414) 525-1100