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Colonial Mazda

(1,652 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–7:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2021 state dealer award
View 17 awards
2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award
2026 consumer dealer award 2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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See all 17 vehicles from this dealership.

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Reviews

(1,652 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Colonial Mazda from DealerRater.

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I literally had such an amazing experience with Adam & Jeremy - that I bought a second car for my daughter. It’s a level of service that even if I wanted a different brand of car - I would still chose Colonial for their dedication from Day 1 through Year 7+

I literally had such an amazing experience with Adam & Jeremy - that I bought a second car for my daughter. It’s a level of service that even if I wanted a different brand of car - I would still chose Colonial for their dedication from Day 1 through Year 7+

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're grateful for your continued business and kind words about Adam and Jeremy at Colonial Mazda. We wish your family many safe and enjoyable miles ahead!

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Great service, as usual Courteous people working there; picked up on time with all work completed and neatly done

Great service, as usual Courteous people working there; picked up on time with all work completed and neatly done

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for supporting Colonial Mazda and sharing your review! It was a pleasure to serve you. See you next time! Safe travels!

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Adam is an amazing salesman and an even better person. He is incredibly knowledgeable and thorough. Colonial Mazda is lucky to have him as an employee. The whole staff there is very good, especially Jeremy in the service department.

Adam is an amazing salesman and an even better person. He is incredibly knowledgeable and thorough. Colonial Mazda is lucky to have him as an employee. The whole staff there is very good, especially Jeremy in the service department.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Hi Brown, thank you for the stellar review of Adam, Jeremy, and the team! We appreciate your business and the feedback. See you next time at Colonial Mazda!

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Anthony ensure I understood the entire process. This was my first time at this dealership. What a pleasure the experience was.

Anthony ensure I understood the entire process. This was my first time at this dealership. What a pleasure the experience was.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Iris, thank you for choosing Colonial Mazda and for sharing your experience with Anthony. We are so pleased to have your business!

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Brought my SUV in for check engine light which turned into a warranty company fiasco so had to move the car elsewhere Deanna was great in dealing with the issues even after it became obvious that they would not be doing the repairs Would give Deanna 6 stars if that was an option

Brought my SUV in for check engine light which turned into a warranty company fiasco so had to move the car elsewhere Deanna was great in dealing with the issues even after it became obvious that they would not be doing the repairs Would give Deanna 6 stars if that was an option

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

We are lucky to have Deanna on our team! Thank you for choosing Colonial Mazda and for sharing your feedback with us. We will be sure to pass along your appreciation!

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Deanna and Jermey are EXCEPTIONAL!!! Highly intelligent, innovative, greatest customer service I have ever seen at a dealership!

Deanna and Jermey are EXCEPTIONAL!!! Highly intelligent, innovative, greatest customer service I have ever seen at a dealership!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Shelly, exceptional feedback like this motivates us to keep aiming higher! Thank you from Deanna, Jeremy, and all of us at Colonial Mazda!

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I now understand why it's the best Mazda dealer in all of Connecticut, with the best ratings. I loved the service, the customer care was really good; I can't complain. My salesperson, Edy Jourdain was amazing. I arrived with a problem because I had gone to a previous dealer here in Connecticut, and it was a completely different experience. At the first dealer, they tried to scam me, and then I decided to keep looking so I wouldn't buy the car from the first dealer I went to. And thank God, I decided to go to Danbury, to the Mazda dealer in Danbury. It was truly the best decision in the entire world; I don't regret it at all. This is my first car that l've bought like this, you know, financed, and it really has been the best. The best decision I've made, because honestly, Edy Jourdain took great care of me, always giving me the best solution to my problem. I'm really grateful, and I truly hope that all the staff at the Mazda dealer in Danbury keep doing a great job. They're really excellent.

I now understand why it's the best Mazda dealer in all of Connecticut, with the best ratings. I loved the service, the customer care was really good; I can't complain. My salesperson, Edy Jourdain was amazing. I arrived with a problem because I had gone to a previous dealer here in Connecticut, and it was a completely different experience. At the first dealer, they tried to scam me, and then I decided to keep looking so I wouldn't buy the car from the first dealer I went to. And thank God, I decided to go to Danbury, to the Mazda dealer in Danbury. It was truly the best decision in the entire world; I don't regret it at all. This is my first car that l've bought like this, you know, financed, and it really has been the best. The best decision I've made, because honestly, Edy Jourdain took great care of me, always giving me the best solution to my problem. I'm really grateful, and I truly hope that all the staff at the Mazda dealer in Danbury keep doing a great job. They're really excellent.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Esckarlen, thank you for making the trip to Colonial Mazda of Danbury and for sharing your story! It means the world to hear that Edy and the team made this an excellent buying experience. Enjoy your new vehicle, and safe travels!

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Dylan was very helpful and informative, it was a pleasure working with everyone at Colonial Mazda,

Dylan was very helpful and informative, it was a pleasure working with everyone at Colonial Mazda,

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi Dinho! Thank you for leaving us this five-star review and kind words about Dylan from our sales team at Colonial Mazda! We'll see you next time!

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good communication fast and experienced. explained everything and addressed all questions as always. would recommend.

good communication fast and experienced. explained everything and addressed all questions as always. would recommend.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your recommendation of Colonial Mazda! We are so glad to have your trust and business. See you next time!

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Great service, location and place is looking brand new, sharp and on point. I highly recommend

Great service, location and place is looking brand new, sharp and on point. I highly recommend

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Quilvio, thank you for choosing us! We'll see you next time. Safe travels! - The Colonial Mazda Team

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