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Colonial Mazda

(1,569 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 7:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–7:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2021 state dealer award
View 16 awards
2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award
2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(1,569 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Colonial Mazda from DealerRater.

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great experience

John McNeil was a great help in getting me into my new 2016 CX5. He is friendly and knowledgeable and cares about his customers. I would definitely go back to John when its time for a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Very happy customers!

Adam was very outgoing and friendly from the minute we walked in. He was very helpful and answered every question we had. Dave was also very friendly and straightforward. We never felt pressured into buying anything we didn't need and helped us get the best deal possible. We would recommend this dealership to everyone. Thank you for the great service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

My new mazda cx3 purchase

Cody STone gave a great presentation of the model I leased. He made me feel as though I was family instead of just a customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Adam Dean and the team were great....

I've loved all of my Mazda's...my '89 Mazda 323...my '07 Mazda 3....and now our beautiful, 2016 Mazda CX-9 Signature. Over the years, dealing with any Mazda dealership has been a great experience and this most recent one was no different. Our salesman, Adam, was friendly, knowledgeable, and attentive. We had talked through our growing family's needs, and with his help, were able to get clear that the '16 CX-9 was exactly what we were looking for- a luxury type vehicle that seats 7, has great safety ratings, can handle rural New England winters, is economical on gas for it's class, and drives both smooth and fast. It was a pleasure to purchase from Colonial Mazda. Adam made the researching and test driving easy and fun and there was never any pressure. The processing of all of the paperwork and financials were also free of pressure and a breeze. We highly recommend the car, the salesman, and the dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

A Pleasure

An efficient, seamless, almost effortless transaction. I found both John and Finance (can't recall his name just now) to be knowledgeable, pleasant, helpful, and patient. John was available and responsive to my questions both during and after the sale. The transaction went quickly and without a hitch.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great customer understanding without the pressure!

As stated in the title, Colonial Mazda offers a excellent customer experience without the added pressure. The sales associates allowed me plenty of time to freely explore their lot before I was approached. I had the pleasure to meet a gentlemen in sales, Cody Stone. Cody is the guy to deal with. He not only provided an array of information on multiple models he also makes you feel comfortable in realizing what your needs in a vehicle may be in the present time as well as future. I must also express gratitude beyond the sales floor to all employees. From the pleasant secretary at the front to Jay in the back handling important paperwork. In short, I am happy to have dealt With Colonial Mazda. It was my first new car buying experience and the process was an ease.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Gary it was a pleasure to work with you and I'm glad I could help you with you new CX-5! Best of luck in the future and I look forward to seeing you again!

I was not planning on buying a Mazda

I was at the end of my lease on a 13 Toyota Rav4. The car was in great shape and well below allowed mileage. I thought my best chance for a good deal would be Toyota but I was not very excited by any of their models. I happen to just stop and take a quick look at the Mazda's in front of the dealership on a day off. Within minutes I was approached by Adam. He was very nice, not pushy and knowledgeable. What sold me was the test drive. Not a spin around the block but going up a very steep, mountain road. I was impressed he had such confidence in the product he was selling. I've had the CX3 for over a month and could not be happier. Jay L.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

great car buying experience

friendly, professional, fast. went in looking for information on mazdas, Cody and his team were extremely professional and helpful. would recommend this dealer to anyone !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

One Very Satisfied Customer

Adam is a pleasure to do business with. He’s extremely professional and knowledge. After deciding on a Mazda, by working with Adam I was 100% confident that I was going to get exactly what I paid for and for the right price. The entire team at Colonial Mazda in Danbury is topnotch and I would recommend them to anyone. One very satisfied customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

First Time Lease

I was so pleased with my experience at Colonial Mazda. I would definitely recommend anyone to go see John, he's super helpful and friendly!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.