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Buckhannon Toyota

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (61 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (61 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great Buying Experience !

The two salesmen we worked with were great. They knew their cars and were so nice. Mark Hardesty and Jeff Malcomb.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Buckhannon Toyota

Was so satisfied with their service and for what they did. They were done before we knew what was going on. And washed the car. A Big Thank!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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New 4 runner.

Very friendly and helpful employees, Moran Wright was our salesperson she was very helpful and friendly. Large selection of vehicles to choose from. Just a nice & clean facility.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

Friendly staff, got in quickly for a problem I was having. Parts were ordered and Appointment set to install parts all within 4 days.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service, great staff

The service staff treat you like your important from the time you drop your vehicle off to them calling you and letting you know something is wrong and your vehicle is ready for you to pickup.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Satisfying visit

Everyone is friendly and trustworthy. The salesman Oliver Stump was very helpful! The test drive was particularly good because Oliver was willing for me to try everything out, including the new "crawl" feature.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Emily

Everything from beginning to end was great. Would recommend to all my friends and family! Thanks for the excellent service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Quality Dealership

Friendly, helpful, fast service. Quality, experienced salesman. I was able to get approved and start the process over the phone...and sign documents online. Everything was ready when I went to pick up my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for leaving us this great review, Janet. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please come see us for any future needs! Thanks again. Sincerely, Kip Cotrill, General Sales Manager, kcotrill@bam33.com, 304-472-7200

Great job

Didn't have an appointment but needed an inspection. They took the time to squeeze me in even though they were very busy. Thank you!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Charles, we appreciate your kind words about our team. It's always great to hear from our customers and we're glad you were pleased with your visit. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, Kevin McClure, Service Manager, kmcclure@bam33.com, 304-472-7200

Superior truck

Super customer service, people were very friendly nice and attention to detail about their trucks, sales. Showed around the lot and told how the model drives, engine styles, and how to get financing. Excellent place to purchase new or used trucks. I am waiting to find the right type of truck for my needs. When I do get ready to buy will purchase at this facility.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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