Reviews
I recently had the pleasure of working with Jose, Manager
I recently had the pleasure of working with Jose, Manager Luis, and Jamal at Toyota of Simsbury, Connecticut, and I couldn’t be more impressed with the level of service I received. From start to finish, the entire process was smooth, professional, and incredibly efficient. Jose was an absolute pleasure to work with. He listened to my needs, provided detailed information, and was patient in answering all my questions. He made sure I understood all the options available and helped me find the perfect car that fit my lifestyle and budget. Manager Luis went above and beyond to ensure that I got the best deal. He was transparent, friendly, and clearly dedicated to customer satisfaction. He made sure the numbers worked out in my favor, and I felt confident in my decision to go with Toyota of Simsbury. Jamal was also instrumental in finalizing everything. His professionalism and attention to detail ensured that the entire paperwork process was seamless and quick. It was clear that he genuinely cares about making the experience as easy and stress-free as possible for customers. Thanks to their combined efforts, I walked away with an amazing car lease and a feeling of trust in this dealership. If you’re in the market for a car, I highly recommend working with this fantastic team! They make the car-buying experience truly exceptional.
I recently had the pleasure of working with Jose, Manager
I recently had the pleasure of working with Jose, Manager Luis, and Jamal at Toyota of Simsbury, Connecticut, and I couldn’t be more impressed with the level of service I received. From start to finish, the entire process was smooth, professional, and incredibly efficient. Jose was an absolute pleasure to work with. He listened to my needs, provided detailed information, and was patient in answering all my questions. He made sure I understood all the options available and helped me find the perfect car that fit my lifestyle and budget. Manager Luis went above and beyond to ensure that I got the best deal. He was transparent, friendly, and clearly dedicated to customer satisfaction. He made sure the numbers worked out in my favor, and I felt confident in my decision to go with Toyota of Simsbury. Jamal was also instrumental in finalizing everything. His professionalism and attention to detail ensured that the entire paperwork process was seamless and quick. It was clear that he genuinely cares about making the experience as easy and stress-free as possible for customers. Thanks to their combined efforts, I walked away with an amazing car lease and a feeling of trust in this dealership. If you’re in the market for a car, I highly recommend working with this fantastic team! They make the car-buying experience truly exceptional.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Matthew, your feedback made our day! We're so glad you had such a positive experience with Jose, Manager Luis, and Jamal. Thank you for choosing Hoffman Toyota and sharing your high praise of our team. Enjoy your new car!
Cameron at Hoffman was the best to work with.
Cameron at Hoffman was the best to work with. Clear and prompt communication and went above and beyond to secure the truck I purchased.
Cameron at Hoffman was the best to work with.
Cameron at Hoffman was the best to work with. Clear and prompt communication and went above and beyond to secure the truck I purchased.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We’re thrilled to hear Cameron made your truck purchase smooth at Hoffman Toyota! Thank you for your business and enjoy the ride.
I’ve been coming to this Toyota dealership for many
I’ve been coming to this Toyota dealership for many years, and my new 2025 Toyota RAV4 purchase was another great experience. Manager Luis Plaza provided outstanding service—professional, attentive, and truly made the process smooth. Leslie was also excellent and very helpful throughout. Highly recommend!
I’ve been coming to this Toyota dealership for many
I’ve been coming to this Toyota dealership for many years, and my new 2025 Toyota RAV4 purchase was another great experience. Manager Luis Plaza provided outstanding service—professional, attentive, and truly made the process smooth. Leslie was also excellent and very helpful throughout. Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your loyalty and for choosing Hoffman Toyota once again, Margarita! We're thrilled to hear you had a smooth and professional experience with Luis, Leslie, and the team. Congratulations on your new 2025 Toyota RAV4!
We had very good experience with Hoffman Toyota
We had very good experience with Hoffman Toyota dealership. Eddie was very knowledgeable and helpful.
We had very good experience with Hoffman Toyota
We had very good experience with Hoffman Toyota dealership. Eddie was very knowledgeable and helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mikhail, thank you for sharing your experience with our team! We very much appreciate your business and hope to see you again at Hoffman Toyota.
Great experience!
Great experience! Working with Dave was great, he wasn’t persistent, very polite and professional he explained everything, very knowledgeable.Would definitely recommend Dave and Hoffman Dealer .
Great experience!
Great experience! Working with Dave was great, he wasn’t persistent, very polite and professional he explained everything, very knowledgeable.Would definitely recommend Dave and Hoffman Dealer .
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for recommending Dave and our team at Hoffman Toyota! We're so glad the experience was professional and smooth. Safe travels!
Jose Rivera is the man you want to buy from at Hoffman
Jose Rivera is the man you want to buy from at Hoffman Toyota in West Simsbury, CT. He’s a knowledgeable about the product and there is no pressure on the sale. He explains everything clearly and is excited to show you the features of each vehicle. Jose helped my mom, myself, and my best friend to choose vehicles and we will recommend him to all of our friends and family. This guy is a multitasker and he’s smart. Definitely a great asset to the dealership!
Jose Rivera is the man you want to buy from at Hoffman
Jose Rivera is the man you want to buy from at Hoffman Toyota in West Simsbury, CT. He’s a knowledgeable about the product and there is no pressure on the sale. He explains everything clearly and is excited to show you the features of each vehicle. Jose helped my mom, myself, and my best friend to choose vehicles and we will recommend him to all of our friends and family. This guy is a multitasker and he’s smart. Definitely a great asset to the dealership!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this fantastic review! We’re so happy that Jose could assist you, your mom, and your friend. We truly appreciate your referrals and your kind words about Jose’s knowledge and approach at Hoffman Toyota.
Very efficient, personally and friendly over the phone
Very efficient, personally and friendly over the phone and in person especially Leslie , Jamal and Ashley.
Very efficient, personally and friendly over the phone
Very efficient, personally and friendly over the phone and in person especially Leslie , Jamal and Ashley.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Constanta, thank you for choosing Hoffman Toyota and for sharing your thoughtful feedback about Leslie, Jamal, and Ashley! We hope to welcome you back as a customer again in the future. Have a great day!
Cameron was an absolute pleasure to do business with ease
Cameron was an absolute pleasure to do business with ease of paperwork was fantastic definitely highly recommend cameron and this dealership
Cameron was an absolute pleasure to do business with ease
Cameron was an absolute pleasure to do business with ease of paperwork was fantastic definitely highly recommend cameron and this dealership
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Caroline, your recommendation means the world to Cameron and the Hoffman Toyota team! Thank you for choosing us and for sharing your support. See you next time!
good experience with service staff today especially Ray
good experience with service staff today especially Ray who very smoothly walked me through my service issue. Also, hats off to the service manager-very helpful to me New customer today but I will for sure come back Bill Koogler Lakeville
good experience with service staff today especially Ray
good experience with service staff today especially Ray who very smoothly walked me through my service issue. Also, hats off to the service manager-very helpful to me New customer today but I will for sure come back Bill Koogler Lakeville
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Welcome to Hoffman Toyota, Bill! We are delighted that our team made a great first impression on you and we look forward to welcoming you back next time. Thank you!
I had an outstanding experience at Toyota West Simsbury
I had an outstanding experience at Toyota West Simsbury thanks to Luis, Jamal, and Jose. From the moment I walked in, they were friendly, professional, and genuinely helpful. Luis was knowledgeable and took the time to explain everything clearly, making sure I was comfortable with each step of the process. Jamal made financing easy and stress-free, offering great options and answering all of my questions with patience. Jose ensured the vehicle was in perfect condition and walked me through all the features before I drove off the lot. Their teamwork and customer-first attitude made the whole experience smooth and enjoyable. I highly recommend this team if you’re looking for top-notch service and a dealership you can trust!
I had an outstanding experience at Toyota West Simsbury
I had an outstanding experience at Toyota West Simsbury thanks to Luis, Jamal, and Jose. From the moment I walked in, they were friendly, professional, and genuinely helpful. Luis was knowledgeable and took the time to explain everything clearly, making sure I was comfortable with each step of the process. Jamal made financing easy and stress-free, offering great options and answering all of my questions with patience. Jose ensured the vehicle was in perfect condition and walked me through all the features before I drove off the lot. Their teamwork and customer-first attitude made the whole experience smooth and enjoyable. I highly recommend this team if you’re looking for top-notch service and a dealership you can trust!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Matthew, it's wonderful to hear that Luis, Jamal, and Jose provided you with such an outstanding experience at Hoffman Toyota. Our team is committed to delivering exceptional service every step of the way. Thank you for recommending us!
