Reviews
Friendly, honest, and helpful.
I received direct answers to questions, and friendly, accommodating service. The sales person understood my needs and apprehensions. I'd recommend this dealership to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great place to go
Great place to hang out get all the questions answered and roll out with a new ride :) this is the place to go..ONE STOP SHOP!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience
Car buying has always been a pain. But after going to lee Toyota in Topsham and experiencing the zero hassel sales approach it was fantastic. Staff wonderful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
great place
Trisha was very helpful on deciding between leasing and buying. She did a great job and I would recommend her everybody. I ended up leasing and she found me the truck I wanted. Thank you for everything.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wonderful Experience
The sales crew at Toyota did a great job giving me information and helping me weigh all of my options for payment and how to make it work. they were always checking in with me even after my purchase. They did a great job and I highly recommend Lee Toyota in Topsham to anyone!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Purchase new car
Excellent service as always. The sale went well without glitches and I received a reasonable purchase price for my trade in. The Toyota financing is 0%. I expect that the service on my new car will be excellent based on past experience at Lee Toyota Topsham which has always been great.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service Etraordinaire
I have nothing but the most glowing report on all: Who, What, Why of services offered and performed at Lee Toyota of Topsham. EVERYONE is incredibly knowledgeable, helpful and accommodating from the manager to the sales reps to the financial personnel to the receptionists. I always enjoy my visits there and know I'm getting the best service available ANYWHERE> Thank You for valuing me as an important customer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Friendly, eager, helpful.
The title of my review -- friendly, eager, helpful -- sums up my experience well. Despite the sale taking place on the last day of the month, I never felt pushed. If my salesman, Dan Saffell didn't know the answer to a question, he quickly and graciously deferred to someone who did. Everyone was accommodating. The car's great. I highly recommend the dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
best car buying experience ever
i cannot recommend Lee Toyota strongly enough! a really grea buying experience. found me the exact high demand Highlander i wanted in the exact features and options and got it ready from 3 states away in 48 hours. gorgeous car, attentive service and very pleasant finance and warranty discussions to fit my needs. before choosing Lee Topsham i spoke to 4 other dealers and none came even close to this operation. a d did i mention the free Frostys Donuts and comfy leather chairs and courtesy shuttle/loaners and saturday service?
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Knowledgeable, personable, efficient
Dan Saffell did a superb job for us, explaining features of the different types of Prius C. He has a very friendly and down to earth demeanor, is extremely well-informed, and knows how to get answers quickly, if he doesn't have the information right at hand. It is hard to believe that he is just starting out in sales, because he displays such a high degree of competence and professionalism. I was extremely impressed by his ability to convey information clearly, explain options for financing and special features without ever giving "the hard sell," or using pressure tactics. It helps that the Toyota product almost sells itself, but I appreciated Dan's low-key professionalism. He followed up our original discussion with a phone call the next day, helped me find an item I had left in my trade-in car, and was just overall a joy to work with. I'd gladly seek him out to buy another car in the future. He is a great addition to your staff. Five stars plus!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
