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Lithia Toyota of Medford

(5,113 reviews)

Reviews

(5,113 reviews)

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Luis and Denny went the extra mile for me to buy my new

Luis and Denny went the extra mile for me to buy my new car. And Luis followed up to help me with questions about the car even after the sale was completed days earlier!

Luis and Denny went the extra mile for me to buy my new

Luis and Denny went the extra mile for me to buy my new car. And Luis followed up to help me with questions about the car even after the sale was completed days earlier!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We love to hear that Luis and Denny went the extra mile for you, even after the sale was completed! Thank you for choosing Lithia Toyota of Medford; we wish you many safe and happy miles ahead!

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We recently bought a RAV4 and had a really good

We recently bought a RAV4 and had a really good experience. Luis was the salesperson and he was great. He listened to what we needed and asked all the right questions to get us the car we needed. We’re very happy with our experience. As an added benefit, he has contacted us a couple of times to make sure everything is going smoothly.

We recently bought a RAV4 and had a really good

We recently bought a RAV4 and had a really good experience. Luis was the salesperson and he was great. He listened to what we needed and asked all the right questions to get us the car we needed. We’re very happy with our experience. As an added benefit, he has contacted us a couple of times to make sure everything is going smoothly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Congratulations on the new RAV4! We are thrilled that Luis provided such attentive and thorough service. Thank you for choosing Lithia Toyota of Medford and for sharing your experience. Safe travels!

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Luis was awesome!

Luis was awesome! Has gone above and beyond. Even a year after we started to lease the car, he is always available to help us. Can't say enough good things about him!

Luis was awesome!

Luis was awesome! Has gone above and beyond. Even a year after we started to lease the car, he is always available to help us. Can't say enough good things about him!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, It's fantastic to hear that Luis has been consistently supportive throughout your leasing experience at Lithia Toyota of Medford. We appreciate the kind words and are thrilled he continues to provide exceptional service!

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My salesman Nick Hardage made my experience so wonderful

My salesman Nick Hardage made my experience so wonderful and easy, I would recommend him to everyone.

My salesman Nick Hardage made my experience so wonderful

My salesman Nick Hardage made my experience so wonderful and easy, I would recommend him to everyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Sophie, it is nice to hear that Nick made your experience at Lithia Toyota of Medford so wonderful and easy! Thank you for recommending him.

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Lithia Toyota in Medford, OR has an Ace Salesman,

Lithia Toyota in Medford, OR has an Ace Salesman, Nicholas ((Nick), I came in looking for a particular car, and signed papers after words. He was a great salesman, no pressure no hassle. When he handed over the keys, Nick showed me all the features and set up my phone with the Satellite Radio. Superb. Thank you Nick and Lithia Toyota!

Lithia Toyota in Medford, OR has an Ace Salesman,

Lithia Toyota in Medford, OR has an Ace Salesman, Nicholas ((Nick), I came in looking for a particular car, and signed papers after words. He was a great salesman, no pressure no hassle. When he handed over the keys, Nick showed me all the features and set up my phone with the Satellite Radio. Superb. Thank you Nick and Lithia Toyota!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving Lithia Toyota of Medford a review! We appreciate your stellar feedback on behalf of Nick and the level of service he provided. We hope you are enjoying your new car and are available at any time for your future service needs.

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Our salesman, Nick Hardage, was great.

Our salesman, Nick Hardage, was great. He listened to what we wanted with a no-pressure attitude. How refreshing! Response to our questions and prompt return calls was a plus. We love our 2025 Toyota Taxoma.

Our salesman, Nick Hardage, was great.

Our salesman, Nick Hardage, was great. He listened to what we wanted with a no-pressure attitude. How refreshing! Response to our questions and prompt return calls was a plus. We love our 2025 Toyota Taxoma.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Nick and the team at Lithia Toyota of Medford! We aim to provide our customers with an enjoyable and seamless car-buying experience. Therefore, we're pleased that his attentive service made a positive impact on your purchase. Enjoy every moment in your new 2025 Toyota Tacoma!

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Nick Hardage Made purchasing my vehicle so

Nick Hardage Made purchasing my vehicle so pleasant,excellent attention to detail and superior customer service,easily the best car buying experience I have had,if you want a great car buying experience ask for Nick

Nick Hardage Made purchasing my vehicle so

Nick Hardage Made purchasing my vehicle so pleasant,excellent attention to detail and superior customer service,easily the best car buying experience I have had,if you want a great car buying experience ask for Nick

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your car purchase with the help of Nick H! We're thrilled to have your business and to know our team earned your 5-stars through excellent attention to detail and superior customer service. Come see us again soon at Lithia Toyota of Medford!

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Very unprofessional dealer called about a vehicle,told

Very unprofessional dealer called about a vehicle,told the sales person about a possible trade in which was a little fib on my part because I had the cash to buy the vehicle outright I was supposed to get a call back and never did I would recommend shopping elsewhere these guys are only concerned about their own pockets and commissions crooks

Very unprofessional dealer called about a vehicle,told

Very unprofessional dealer called about a vehicle,told the sales person about a possible trade in which was a little fib on my part because I had the cash to buy the vehicle outright I was supposed to get a call back and never did I would recommend shopping elsewhere these guys are only concerned about their own pockets and commissions crooks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, It's disappointing to hear about your experience with our dealership. It's our mission to strive for professionalism and clear communication with each visit, so it's concerning to hear you felt your interactions with our team did not reflect this level of service. Please reach out if you'd like to discuss this further. We hope to earn your business, if you're open to it. Thank you, Troy Kloke General Manager 541-776-6397

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My wife and I asked Nick about two RAV4’s that they had.

My wife and I asked Nick about two RAV4’s that they had. We really liked Nick’s approach on how to work with us. We ended up buying one from him and the experience was a good one. I recommend this dealership!

My wife and I asked Nick about two RAV4’s that they had.

My wife and I asked Nick about two RAV4’s that they had. We really liked Nick’s approach on how to work with us. We ended up buying one from him and the experience was a good one. I recommend this dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending Lithia Toyota of Medford! We're glad to hear that Nick provided a great experience and helped you find the perfect RAV4. Enjoy your new vehicle!

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If you’re looking for a friendly and smooth car buying

If you’re looking for a friendly and smooth car buying experience, ask for Nick Hardage. This is the second time I have worked with Nick and I highly recommend him. He is low key and personable, yet professional and knowledgeable. He answered all my questions and followed up the next day to ask if I had other questions. Nick was not at all pushy and very easy to work with. Lithia Toyota is lucky to have him.

If you’re looking for a friendly and smooth car buying

If you’re looking for a friendly and smooth car buying experience, ask for Nick Hardage. This is the second time I have worked with Nick and I highly recommend him. He is low key and personable, yet professional and knowledgeable. He answered all my questions and followed up the next day to ask if I had other questions. Nick was not at all pushy and very easy to work with. Lithia Toyota is lucky to have him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you for your recommendation and support at Lithia Toyota of Medford! We loved reading about the exceptional and personable level of service Nick Hardage has provided you with at each purchase. We truly appreciate your business and hope you enjoy your vehicle

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