I-95 Toyota

I have been with I-95 Toyota for at least 10 years if not more. I have bought used and new cars from this dealership and every single time my service has been great. They have wonderful warranty on used and new vehicles so I’ve only used them for the service on my cars. Setting up a service appointment is super easy and the waiting area is very accommodating. The sales department is equally as friendly and both sides work hard to ensure the customer is well taken care of not push upon to buy a product and they work hard to get the most for your money. I have zero complaints about I-95 Toyota. I’ll be with them as long as they’re in business and they keep treating me this way I recommend them to all my friends.

I AM EMPLOYED WITH I-95 TOYOTA FOR 10AND HALF YEARS. JASON HAS BEEN THERE LONGER THAN I HAVE.HE KNOWLIBE AND TRUSTWORTHY. PEOPLE TRUST HIM, HE REPRESENTS A GREAT COMPANY IN I-95 TOYOTA.MAY GOD BLESS I-95 IN BWK.FOR A LONG TIME.5 STARS ALWAYS

Great, friendly. Concern about what you want, helpful, go beyond the call of duty a people person

Billy Bob is the BOMB, he helped me through a very stressful Yet exciting purchase. He took the time to explain everything and I am so thankful for him. Go see your I-95 Toyota dealer great experience

I bought a car 2 years ago at I-95 Toyota for my granddaughter. Lisa ( employee) told me to give I-95 Toyota another chance to purchase a vehicle. I wanted to check on maybe purchasing a Highlander. Earlier I met Marcus and let him know I was for a Highlander. Marcus stated I could not afford a Highlander and I needed to look at something else or go somewhere else. I let Marcus know I already had my financing secured. Marcus does not know what I can afford and it was very rude and disrespectful to tell me what I can or can’t afford. Marcus was so disrespectful I left the dealership. Saturday 2/24/24 I returned to check on purchasing the Highlander. I spoke with Billy Bob Smith and let him know I was thinking of purchasing a Highlander and I did not want to deal with Marcus as he was disrespectful the last time I was here. BIlly Smith called the sales manager (Alfredo) and let him know of Marcus’s disrespectful behavior the last time I was here. Alfredo apologized for Marcus’s behavior. Marcus saw me speaking with BIlly Bob and Grady and asked why they didn’t tell him his customer was out there. I let Marcus know I did not want to deal with him as he was rude the last time I was here. Marcus replied he was being brutally honest and if I could not take that he did not know what to tell me. I told Marcus I had spoken with Alfredo and I did not want to deal with him. I started walking off from Marcus and he started yelling I am a grown xxx man what they are going to do to me. I left the dealership. The general manager (Kenny Sims) called me the same day to apologize for Marcus’s behavior and he had sent him home for the day due to the incident. On Monday 2/26/24 Marcus called me and I answered and he said this is Marcus and I hung the phone up as I did not want to speak with him. He called once again and I did not answer the phone. Marcus then texted me I want to apologize? Texted me again “Please have a conversation with me? I asked God for forgiveness and wanted you to forgive me also. I called Alfredo to let him know that Marcus was calling and texting me and I did not want to deal with him. At this point he was harassing me and Alfredo asked me how Marcus got my number. I told Alfredo that my number was in their system since I had bought a car a few years ago. The general manager never called me about the incident and Marcus is still working at I-95 after all the disrespectful behavior to customers.

Easy to work with and no high pressure sales. Convenient location and great selection of vehicles.

Jc very quickly got me in and out in 20 minutes which I appreciate as I had not had lunch

Broke down on 95 and was towed to dealership. Everyone was polite and helpful. Had me back on the road in just a few hours. Luckily was not major repair but we still are thankful for their professionalism. (And good coffee while we waited) Thanks.

Fast friendly service. Very knowledgeable. JC is the best service manager ever. Love I95 Toyota.

Work was done on time and within the quote provided at the onset. Only improvement could be upon arrival. No indication of how to check in, you have to find your own service advisor. Once found my advisor was excellent!