Reviews
Adam was professional, knowledgeable and presented
Adam was professional, knowledgeable and presented everything very clearly. He was organized and answered our questions very thoroughly. It was a pleasure working with him.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for sharing your experience with us as well as the kind words. We hope you love your new vehicle and we look forward to seeing you in the future!
What stood out for us was the short amount of time it
What stood out for us was the short amount of time it took to find a vehicle were happy with and complete the deal.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Les, thank you for the wonderful review. We're pleased to hear you enjoyed our no-hassle buying experience. We hope you enjoy your new vehicle and we look forward to seeing you down the road. Have a great day!
This is the second time I’ve driven 2 1/2 hours to
This is the second time I’ve driven 2 1/2 hours to purchase a Toyota from Adam. I recommend him highly. I have found him to be knowledgeable, trustworthy and a professional who knows the definition of customer service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Omibartling, thank you for the continued trust in us and the kind words! We’ll make sure to share your experience with our team. Enjoy your new Toyota, we really appreciate you making the trip to see us!
Adam did a Great job from the 1st time I talked to him
Adam did a Great job from the 1st time I talked to him until the day I walked into Baxter Toyota Lincoln to pick up my Brand new Highlander Hybrid Max! He explained everything clearly and made sure I understood!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello malafleur14, thank you for sharing your experience with us. We are happy to hear our team was able to make your experience smooth and seamless. We hope you love every mile in your new Highlander Hybrid Max and look forward to seeing you in the future!
We worked with MD and he was very helpful!
We worked with MD and he was very helpful! Everything was easy and smooth sailing!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello rowcarmichael, thank you for taking the time to share your experience with us. We are happy to hear everything was easy and smooth and easy. We hope you love your new vehicle and we look forward to seeing you in the future!
We purchased a 2025 Grand Highlander Hybrid.
We purchased a 2025 Grand Highlander Hybrid. We had our last Highlander for 11 years and are enjoying the upgraded features of the new model. Adam Holland was great to work with. He kept me informed as the vehicle was in production and was responsive with any questions I had. He was honest with his answers and made the process easy. I will definitely do business with Adam again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello cmuhlbach, thank you for the awesome review! We're really glad to hear you're loving your new 2025 Grand Highlander Hybrid -- sounds like it was a great upgrade. Our team will be happy to hear your kind words; we always aim to make the process as easy and stress-free as possible. Thanks again for choosing us, and we look forward to helping you again down the road!
We just purchased a new 2025 RAV4 and kept our current
We just purchased a new 2025 RAV4 and kept our current 2017 RAV4 in the family---we gave it to our daughter. We've pretty much only had Toyotas since the early 1980's including Sienna and Camry models. Our recent purchase was smooth and easy and we are pleased with the vehicle purchased. Adam Holland was informative and thorough and professional throughout the buying process.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thanks for sticking with Toyota all these years — that’s awesome! Glad to hear the new RAV4 is a hit and that the 2017 is staying in the family. We're happy we were able to make the process easy for you. Enjoy the new ride, and we look forward to seeing you in the future!
Had a wonderful experience at Baxter Toyota.
Had a wonderful experience at Baxter Toyota. Cullen West was our salesman and took very good care of us. My son bought his first newer truck from him. He made the process easy and pleasant. Handled everything we asked like a pro. Well worth the two hour drive for us.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Jerry, thank you for the awesome review! Glad Cullen made the whole truck-buying thing easy and smooth for you and your son. Totally worth the drive, for sure! Hope you’re both loving the new ride. Come back anytime!
We worked with Mark Langston to purchase two vehicles
We worked with Mark Langston to purchase two vehicles recently. He was outstanding—direct, informative, and accessible. He made car buying—what is generally a stressful situation—manageable and almost enjoyable! Sydney then helped explain all the features of our Highlander and set up Toyota Connect—she made it easy! Highly recommend Baxter Toyota, Mark & Sydney—we will be returning customers!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello D Karst, thank you for the kind words and for choosing Baxter Toyota! We're thrilled to hear that out team made your experience smooth and enjoyable—it means a lot to us. Car buying should feel exciting, not stressful, and we're glad we helped make that happen. We truly appreciate your recommendation and look forward to welcoming you back when you're ready for your next vehicle!
Mostly happy with my purchase of a 2021 Toyota Tacoma
Mostly happy with my purchase of a 2021 Toyota Tacoma Offroad from Baxter Lincoln Toyota. The only issue I had was on one of the tires. I purchased the vehicle as Toyota Certified which meant it had been looked over closely by certified Toyota technicians. Both times I went to test drive the vehicle the salesman had to have the front left tire of the truck inflated before my test drive. I did not think much of this at the time. I live roughly 45 miles away in Omaha so taking it back to the dealer in Lincoln is not a very convenient option. After getting the vehicle home and driving for a couple days I noticed that the drivers side tire seemed to be a couple pounds low so I filled it back up and did not think much about it. I proceeded to do this for a while after this, now knowing for certain that there was a slow leak. I figured I could take it to Direct Tires and get it patched for free. When I finally went to tires direct two months later they of course told me it was an unrepairable tire and I had to pay $600.00 to replace two tires so they matched and balanced. I emailed Baxter before I took it to Tires Direct and received no response from Baxter. They told me they never got my email even though I was responding to a email that had been sent to me from earlier correspondence before purchase, so I know it was a known good address. In my opinion there was an obvious issue with the tire before I purchased it so not sure how that was not addressed. I should have taken it back immediately after purchase, but was busy with life, hoping it was not an issue and not wanting to drive 45 miles to Lincoln for tire check. Response from Baxter is that it is too bad and that I should have brought it back sooner. They call it "Wear and Tear". No offer for a free oil change or anything. As mentioned before, salesman was nice and I am mostly happy with the purchase, but had not planned on spending an additional $600.00 so soon after purchase. Mark was great to work with and while I do not believe anything was intentionally hidden, I do wonder how something like this could have been missed and not addressed, even after a couple of months.
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Hello Eric, thank you for your feedback and for choosing Baxter Toyota Lincoln. We're glad to hear you're mostly happy with your Tacoma and that Mark took good care of you. We’re sorry to hear about the tire issue and the inconvenience it caused. A slow leak should have been addressed before delivery, especially on a Certified vehicle. We also apologize for the lack of response to your email and any miscommunication that followed. While we understand the timing made things more complicated, we appreciate you bringing this to our attention. If you're open to it, we’d like the chance to discuss this matter further—please reach out at your earliest convince. Thanks again, and we hope you enjoy your Tacoma for years to come. Lawrence Weatherall General Manager lweatherall@baxterauto.com
