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Toyota of Batavia

(253 reviews)
Visit Toyota of Batavia
Sales hours: 9:00am to 4:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–8:00pm
Tuesday 9:00am–8:00pm 8:00am–8:00pm
Wednesday 9:00am–5:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–8:00pm
Friday 9:00am–5:00pm 8:00am–5:00pm
Saturday 9:00am–4:00pm 8:00am–4:00pm
Sunday Closed Closed
New (866) 456-7649 (866) 456-7649
Used (585) 300-4946 (585) 300-4946
Service (585) 861-6227 (585) 861-6227

Reviews

(253 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Batavia from DealerRater.

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Nice People

Batavia Toyota was very easy to deal with. From my first phone call to picking up my new vehicle. I would highly recommend this Dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Weathertech floorliners & Bug shield

Order floor liners & Bug shield for my 2012 Toyota 4 Runner. Had fast and reliable service.... 😀 I recommend the floorliners & the fit perfect in the 4 Runner.....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Friendly , Professional

Steve was a breath of fresh air. He is professional, helpful and knowledgeable. Made the experience of purchasing a used vehicle a pleasure. Anthony Gallo In the finance was also great to work with. Toyota of Batavia has a great small town feel to it that makes it unique in a world of faced paced mega dealerships.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

New Car Purchase

Courteous, Knowledgeable & Friendly! They are eager to help and work with you to get the car and trim that you want and meets your budget!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great customer service!!

I would highly recommend this dealer to anyone searching! We drove 2.5 hours to buy our Toyota Sienna without seeing it in person, but having extensive communication with Steve. The Sienna turned out to be even better than the photos and we are extremely happy with our purchase! They also worked with us to buy out our leased vehicle and finish the payments for us when other dealers weren?t willing too. Thank you, Steve and Toyota of Batavia!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Great Service - 4 new tires and alignment

Worked with Matthew Jackson, Service Manager. Very pleasant and helpful.I always go to Falleti Motors for my oil changes, brakes, etc. Will continue using this service center for all service work required..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great experience

Wanted to look into leasing a new car. Owned a 2014 Toyota camry and loved it so I went to our local Toyota dealership to look at the 2018 and was greeted by Terri Moriarty. She made me feel comfortable and was easy to talk to. Couldn't be happier with my purchase. At the end there was a little mix up on something that was suppose to be on the car, I was told it could be ordered and give to me at cost but in the end Terri ordered the item and took care of it! That is what keeping your customer happy is all about! Thank you Terri for everything!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great car buying experience!

My easiest car buying experience ever. I am from out of town so I wanted as much detail on the vehicle before traveling to Batavia. I worked with Steve Schaefer who was very informative and provided all the information I requested. I never felt pressured and Steve was great to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Great job and good people

Peter is wonderful to work with. He always takes very good care of myself and anyone I recommend to him. Great dealership and good people!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

First Toyota

Last year I bought my very first Toyota from this dealership. In the past my mother had used this dealership and she told me they were friendly and easy to work with. I bought a 2013 Rav4 and I've had it just one year, I've had no problems with the car and I just had my first oil change and the maintenance staff is very friendly!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.