Reviews
Recall on Honda CR-V
Brought CR-V in for door actuator recall. They finished the repair ahead of the promised time and did a great job. They also advised me of possible service / maintenance issues coming up such as the need for brake relining. Overall, very happy with the service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Oil Change
Friendly service advisors and comfortable waiting area.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
CRV oil change
Don Ray always does a great job with the maintenance of our Honda vehicles. Just wish he would have applied a discount to this oil change. Otherwise, he is the best service manager I have dealt with at Gerald Jones Honda.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great dealership!
Great experience! The salesman was personable and informative. The entire buying process was simple and easy with absolutely no car salesman pressure!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Buying a new car at Gerald Jones Honda ,was unique
I had an exceptional salesman in Patrick Jones.He showed knowledge about the product,and a willingness too help in the process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Accord
Great car buying experience. The sales associate was very knowledgeable and took the time to explain every feature about the car. We took delivery the next day. The vehicle was detailed and full tank of gas. Have had several followup communications initiated by the staff. They really do appreciate the customer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
My honda
Everything went smooth and my car was ready in about an hour or so. Everybody was nice and courtesy. Then I was on my way home. Thanks everybody.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Oil Change Service
Went in for an oil change. They provided the service in less than an 1 1/2 hours. They were courteous and explained any upcoming service my vehicle may require.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Review of service
very friendly and professional. They were very accommodating and helpful. Provided me with rental car so I could shop while they performed my recall.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We enjoyed seeing you Susan - look forward to your next visit!!!
Maintenance Service
As always, our recent experience with Gerald Jones Honda was exceptional. We did not have an appointment but were told to bring the car and they would fit us in. We expected to wait hours but before I could shop til I dropped and spend lots of money, our car was ready! My husband was very appreciative! We are always treated like family at Gerald Jones Honda. We are a three Honda family! Thank you for your great services!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate your family Debra!!! Thanks for your business!!!
