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Werner Kia

(1,484 reviews)
2022 consumer dealer award
View 3 awards
2022 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(1,484 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Werner Kia from DealerRater.

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Terrell saved the day and my vacation. He is honest and...

Terrell saved the day and my vacation. He is honest and patient and was a true pleasure to work with. I would definitely come the distance to buy another car from him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I would like to thank Terrel for being patient with me in...

I would like to thank Terrel for being patient with me in finding my first car! He has made this process a great one. Thank you Werner Kia and Terrel!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Sean Wilson is probably the best car salesman I've come...

Sean Wilson is probably the best car salesman I've come across! Very relatable and actually acts human. If he says he'll work it out, believe him because he can sell salt to a slug.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

It was a great experience. Laquesha was wonderful to...

It was a great experience. Laquesha was wonderful to work with, she was very respectful and helpful without being pushy. I would recommend her to anyone looking for a car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

What a wonderful experience I’ve had at Werner Kia! I...

What a wonderful experience I’ve had at Werner Kia! I first visited in November and Terrell assisted with all my questions, concerns, and test drives for the Kia Soul models. I had some personal set backs and I needed to revisit at another time. Terrell was incredibly patient ... for 3 months til I came back! Over the 3 months he checked in periodically to see if I had any questions along the way. Once I came back in today, the experience was easy and an absolute pleasure to be apart of because terrell’s customer service, friendly attitude, and down to earth personality made it feel right at home. Thank you Terrell so much and thank you Kia for the opportunity and experience I had today.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

The experience was great... I recommend them to...

The experience was great... I recommend them to everyone!!! Ask for Terrell ... he was great! The whole staff was awesome !!!!! Great experience!!!!!!!!! Thank you very much

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.

Great experience all the way around! Even took care of...

Great experience all the way around! Even took care of all the tech stuff! Would definitely recommend to friends and family. Friendly people clean building

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great service, great people down at Werner Kia they know...

Great service, great people down at Werner Kia they know how to take care of your every need. My family was quite pleased with them and so was I

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

He was very knowledgeable and super helpful....would...

He was very knowledgeable and super helpful....would recommend all my friends and family He is a real person..not a bot...love Sean Wilson.!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Terrell and the finance guy was helpful in buying our...

Terrell and the finance guy was helpful in buying our car. They greeted us and explained all the paperwork. Great experience and would recommend others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.