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Werner Kia

(1,482 reviews)
Visit Werner Kia
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–3:00pm
Sunday 12:00pm–5:00pm Closed
2022 consumer dealer award
View 3 awards
2022 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (877) 672-1633 (877) 672-1633
Used (866) 514-7521 (866) 514-7521
Service (866) 769-9074 (866) 769-9074

Inventory

See all 246 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since April 2024.
With our large selection of new vehicle models such as, the Kia Soul, Carnival, Forte, K5, Niro, Rio, Sportage, Sorento, and Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and unmatched quality and styling along with Werner’s complimentary 2yrs free maintenance.
Home charging station with any purchase of a new Kia EV.

Service center

Phone number (866) 769-9074

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–3:00pm
Sunday
Closed

Meet our employees

RUSSELL GRIFFIN headshot
RUSSELL GRIFFIN
CASHIER
(25 reviews)
Daniel Diacont headshot
Daniel Diacont
SALES CONSULTANT
(154 reviews)
CRAIG MILLER headshot
CRAIG MILLER
SALES MANAGER
(78 reviews)
Lucas Marr headshot
Lucas Marr
Sales Advisor
(57 reviews)
Marcos Ortiz headshot
Marcos Ortiz
SALES MANAGER
(39 reviews)
Mario Rodriguez headshot
Mario Rodriguez
Service Advisor
(9 reviews)
Paul Marmon headshot
Paul Marmon
General Manager
(29 reviews)
CORNELIUS THOMPSON headshot
CORNELIUS THOMPSON
Service Advisor
(20 reviews)
MICHAEL WYRE headshot
MICHAEL WYRE
LANE MANAGER
(249 reviews)
ROSSANO ROBINSON headshot
ROSSANO ROBINSON
PARTS COUNTER SALES
(25 reviews)
BILLY REDDING headshot
BILLY REDDING
PARTS MANAGER
(31 reviews)
BRIAN GORNIAK headshot
BRIAN GORNIAK
SERVICE MANAGER
(53 reviews)
SEAN WILSON headshot
SEAN WILSON
SALES CONSULTANT
(49 reviews)
JESSE BARRICELLA headshot
JESSE BARRICELLA
Finance Manager
(3 reviews)
TIM FESSLER headshot
TIM FESSLER
Service Advisor
(3 reviews)
CHRISTIAN WARD headshot
CHRISTIAN WARD
Sales Consultant
(3 reviews)
CHRISTOPHER BAILEY headshot
CHRISTOPHER BAILEY
Sales Consultant
(4 reviews)
LEE HARVEY headshot
LEE HARVEY
Sales Consultant
(5 reviews)
JEREMY PATTERSON headshot
JEREMY PATTERSON
Service Advisor
(2 reviews)
KAYLA CALDWELL headshot
KAYLA CALDWELL
Business Development Agent
(1 review)
KHADIAYAH ELLISON headshot
KHADIAYAH ELLISON
Sales Consultant
(1 review)
RICK GLADWELL headshot
RICK GLADWELL
Chief Operating Officer
(1 review)
JOSHUA GUZMAN headshot
JOSHUA GUZMAN
Sales Consultant
(1 review)
DERICK MCCRAY headshot
DERICK MCCRAY
Service Advisor
(1 review)
SYDNEY ALLEN headshot
SYDNEY ALLEN
Business Development Agent
SANDRA BOOTH headshot
SANDRA BOOTH
Business Development Agent
TYLENE BROWN headshot
TYLENE BROWN
Business Development Agent
LAUREN CAPPELLO headshot
LAUREN CAPPELLO
Business Development Agent
(2 reviews)
CORAL HEGARTY headshot
CORAL HEGARTY
Business Development Agent
DENNY HODGES headshot
DENNY HODGES
BDC Manager
AMANDA LAWSON headshot
AMANDA LAWSON
Warranty Administrator
GUENDOLINE NOLEN headshot
GUENDOLINE NOLEN
Business Development Agent
OWEN PATTERSON headshot
OWEN PATTERSON
Sales Consultant
ABIGAIL SHY headshot
ABIGAIL SHY
Business Development Agent
HALEY SIMPSON headshot
HALEY SIMPSON
Business Development Agent
TERRANCE WATSON headshot
TERRANCE WATSON
Parts Specialist
MICHAEL WELCH headshot
MICHAEL WELCH
Sales Consultant

Reviews

(1,482 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Werner Kia from DealerRater.

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My car has been back in shop broke down 3 times.

My car has been back in shop broke down 3 times. They sorry. Donotuse. Warning

My car has been back in shop broke down 3 times.

My car has been back in shop broke down 3 times. They sorry. Donotuse. Warning

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Asked about cars on the inventory and all sales cars

Asked about cars on the inventory and all sales cars could not be sold. Never really attempted to contact me to try and make sell. Bought one in Dothan and very happy with it

Asked about cars on the inventory and all sales cars

Asked about cars on the inventory and all sales cars could not be sold. Never really attempted to contact me to try and make sell. Bought one in Dothan and very happy with it

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Jasmine green and Danny were the absolute best sales

Jasmine green and Danny were the absolute best sales people I have ever dealt with.

Jasmine green and Danny were the absolute best sales

Jasmine green and Danny were the absolute best sales people I have ever dealt with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Jackie, We appreciate you for leaving Jasmine and Danny this spectacular review! We are delighted to know that they are the best you have ever dealt with. We sincerely congratulate you on your new vehicle- behalf of the entire Werner Kia team!

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My 2016 Kua Sorento SXL AWD V.

My 2016 Kua Sorento SXL AWD V.6L in excellent condition was serviced on 6.14.23 at your dealership. It was not recorded. I was rear ended & see my VIN report. I spent over 1500 in service on oil change, air filter, brake servicing & you did not record it?!!! Incompetence.

My 2016 Kua Sorento SXL AWD V.

My 2016 Kua Sorento SXL AWD V.6L in excellent condition was serviced on 6.14.23 at your dealership. It was not recorded. I was rear ended & see my VIN report. I spent over 1500 in service on oil change, air filter, brake servicing & you did not record it?!!! Incompetence.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Mags, Thank you for sharing your experience with us on your 2016 Kia Sorento SXL AWD V. We are very sorry to hear of your issues with your vehicle not being recorded in our system and we do apologize if we did miss such thing. We would welcome the opportunity to speak to you on your review. Please contact us at the dealership and ask for the Service Manager. They would be glad to help!

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I recently had an amazing experience with Kia Werner in

I recently had an amazing experience with Kia Werner in Tallahassee, Florida, and I wanted to share my thoughts. Living in Panama City, I was initially concerned about the logistics of purchasing a vehicle from a different city. However, Werner made the entire process incredibly smooth and convenient. From the start, Leland was very responsive and attentive to my needs. I was able to handle everything over the phone and through email, which saved me a lot of time and hassle. The best part was that they even delivered my new vehicle directly to my home in Panama City. When the car arrived, Tyrique took the time to go through every detail with me, ensuring I understood all the features and functions. They also helped set up and personalize the vehicle to my preferences, which was a nice touch. Overall, I couldn't be happier with the service I received from Kia Werner. Their professionalism and dedication to customer satisfaction are truly commendable. If you're in the market for a new car, I highly recommend giving them a try!

I recently had an amazing experience with Kia Werner in

I recently had an amazing experience with Kia Werner in Tallahassee, Florida, and I wanted to share my thoughts. Living in Panama City, I was initially concerned about the logistics of purchasing a vehicle from a different city. However, Werner made the entire process incredibly smooth and convenient. From the start, Leland was very responsive and attentive to my needs. I was able to handle everything over the phone and through email, which saved me a lot of time and hassle. The best part was that they even delivered my new vehicle directly to my home in Panama City. When the car arrived, Tyrique took the time to go through every detail with me, ensuring I understood all the features and functions. They also helped set up and personalize the vehicle to my preferences, which was a nice touch. Overall, I couldn't be happier with the service I received from Kia Werner. Their professionalism and dedication to customer satisfaction are truly commendable. If you're in the market for a new car, I highly recommend giving them a try!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Jessica, Providing impeccable service is so important to us here at Werner Kia and we are glad that Leland and Tyrique's efforts met your satisfaction and high recommendation! We are thrilled to know that they were very responsive, attentive to your needs and took the time to go through every detail with you. Congratulations on your new vehicle- behalf of the entire team!

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This dealer advertise cars on sites on the internet for

This dealer advertise cars on sites on the internet for sale. But I'm guessing they really don't care about selling cars that they can't sit down with you, so they can nickel and dime you. I've made several attempts to buy a car. Two times online and once with a direct call o the dealer. All I received from the online inquiry was the usual, "thank you contacting us" mumbo jumbo. So I called the dealership and talked to someone, gave them all my info. They said someone will contact me, 4 days later. no one contacted me. I called again, now it's 2 days with no one calling. Totally ridiculous.

This dealer advertise cars on sites on the internet for

This dealer advertise cars on sites on the internet for sale. But I'm guessing they really don't care about selling cars that they can't sit down with you, so they can nickel and dime you. I've made several attempts to buy a car. Two times online and once with a direct call o the dealer. All I received from the online inquiry was the usual, "thank you contacting us" mumbo jumbo. So I called the dealership and talked to someone, gave them all my info. They said someone will contact me, 4 days later. no one contacted me. I called again, now it's 2 days with no one calling. Totally ridiculous.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you for taking the time to write this review. We strive to serve each customer with top-notch customer service, so it is a surprise that we weren't able to provide you with the best services. We would love to serve you, if you feel like we haven't returned your calls, you can call at our dealership and ask for the Service Manager. If you have any further questions, feel free to contact us. Safe travels!

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Excellent service , very knowledgeable, very courteous,

Excellent service , very knowledgeable, very courteous, very helpful, great customer service, great people to deal with

Excellent service , very knowledgeable, very courteous,

Excellent service , very knowledgeable, very courteous, very helpful, great customer service, great people to deal with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Christopher, Thank you for leaving us this positive review! We are happy to know that our team was very knowledgeable, courteous, helpful and great to deal with. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Werner Kia team!

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Christopher Bailey was a friendly and outstanding

Christopher Bailey was a friendly and outstanding salesman, represents Kia very well by his professionalism and courtesy. He provided a personalized experience that we greatly appreciated. I would not hesitate to buy another car from h.

Christopher Bailey was a friendly and outstanding

Christopher Bailey was a friendly and outstanding salesman, represents Kia very well by his professionalism and courtesy. He provided a personalized experience that we greatly appreciated. I would not hesitate to buy another car from h.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are grateful for you leaving Christopher this wonderful review! We are pleased to know that he was friendly, outstanding, professional and courteous. We look forward to working with you again in the future when the time comes. We warmly congratulate you on your new vehicle- behalf of the entire Werner Kia team!

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Took both our 2016 and 2019 Kia Forte sedans to be

Took both our 2016 and 2019 Kia Forte sedans to be serviced at this dealership. Cornelius Thompson had a friendly attitude, was very helpful and efficient. Got both cars serviced in the same day. Did not try to sell me products that I did not need. Hope to have him remain as our go-to service advisor.

Took both our 2016 and 2019 Kia Forte sedans to be

Took both our 2016 and 2019 Kia Forte sedans to be serviced at this dealership. Cornelius Thompson had a friendly attitude, was very helpful and efficient. Got both cars serviced in the same day. Did not try to sell me products that I did not need. Hope to have him remain as our go-to service advisor.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Dealer response

S Harrison, We appreciate you for leaving Cornelius this spectacular review! We are delighted to know that he was friendly, very helpful and efficient. If there is ever anything more that we may help you with please do not hesitate to let us know.

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The sales gentleman I had Mr David was the most helpful

The sales gentleman I had Mr David was the most helpful and down to earth salesman’s he was very patient and understanding with me I would highly recommend this place and the finance manager was excellent and went up and beyond to get me in my car

The sales gentleman I had Mr David was the most helpful

The sales gentleman I had Mr David was the most helpful and down to earth salesman’s he was very patient and understanding with me I would highly recommend this place and the finance manager was excellent and went up and beyond to get me in my car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Jessie, Thank you for leaving David this positive review and recommendation! We are honored to have had the opportunity to work with you and we are glad that David provided you with A+ service. We are happy to know that he was helpful, down to earth, very patient and understanding. Congrats on your new vehicle- behalf of the entire Werner Kia team!

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