Werner Kia

thank you for your assistance in helping with the door handle Small gestures like this are what make you such an asset to Kia Gail Gilman

This dealership discriminates as well SCAMS for credit apps. I had an encounter on purchasing a vehicle in May 2026 and walked away due to the unfair practices and racist feeling from the sales manager Mr. Miller. I tried to reconnect doing business with Werner Kia August 2026, I explain my situation with the salesperson Cason Hagler about being a 1 car family, schedules, etc to come to the dealership and everything could be done via email, text, phone. He insisted he could assist if I put in a credit app, and approvals from another dealership. The same sales manager however, has my credit ran it and only sends me proposals refusing to send me over approvals. I explain with my family and I schedules that coming in would require moving parts and would like to know about approvals and what financially makes sense for my family and I to come in for a scheduled test drive and potential closing. The dealership decided to "tap out" the words from the salesman via text. I highly felt discriminated based off my credit report, my situation and potentially the color of my skin. Werner Kia needs to address on how to accommodate customers and treat fairly!

Service advisor Frank West was very professional and courteous. My Son is a student at Florida State University and the check engine light came on. Frank West was able to coordinate the repair with me and assisted in getting a shuttle to take my son back to FSU. He remained in contact throughout the repair, and the mechanic did a top-notch inspection and repair. I will be using this dealership exclusively for any future repairs.

Heather and David was top nothing and stellar. Very customer forced and patient answered all questions with no pressure couldn't have asked for a better experience. Sincerely Johnny PEACOCK

They take advantage of senior citizens. They have done nothing but lie to me and not repair my car like it's all in myind

My car has been back in shop broke down 3 times. They sorry. Donotuse. Warning

Asked about cars on the inventory and all sales cars could not be sold. Never really attempted to contact me to try and make sell. Bought one in Dothan and very happy with it

Jasmine green and Danny were the absolute best sales people I have ever dealt with.

My 2016 Kua Sorento SXL AWD V.6L in excellent condition was serviced on 6.14.23 at your dealership. It was not recorded. I was rear ended & see my VIN report. I spent over 1500 in service on oil change, air filter, brake servicing & you did not record it?!!! Incompetence.

I recently had an amazing experience with Kia Werner in Tallahassee, Florida, and I wanted to share my thoughts. Living in Panama City, I was initially concerned about the logistics of purchasing a vehicle from a different city. However, Werner made the entire process incredibly smooth and convenient. From the start, Leland was very responsive and attentive to my needs. I was able to handle everything over the phone and through email, which saved me a lot of time and hassle. The best part was that they even delivered my new vehicle directly to my home in Panama City. When the car arrived, Tyrique took the time to go through every detail with me, ensuring I understood all the features and functions. They also helped set up and personalize the vehicle to my preferences, which was a nice touch. Overall, I couldn't be happier with the service I received from Kia Werner. Their professionalism and dedication to customer satisfaction are truly commendable. If you're in the market for a new car, I highly recommend giving them a try!