Reviews
My car has been back in shop broke down 3 times.
My car has been back in shop broke down 3 times. They sorry. Donotuse. Warning
My car has been back in shop broke down 3 times.
My car has been back in shop broke down 3 times. They sorry. Donotuse. Warning
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Asked about cars on the inventory and all sales cars
Asked about cars on the inventory and all sales cars could not be sold. Never really attempted to contact me to try and make sell. Bought one in Dothan and very happy with it
Asked about cars on the inventory and all sales cars
Asked about cars on the inventory and all sales cars could not be sold. Never really attempted to contact me to try and make sell. Bought one in Dothan and very happy with it
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Jasmine green and Danny were the absolute best sales
Jasmine green and Danny were the absolute best sales people I have ever dealt with.
Jasmine green and Danny were the absolute best sales
Jasmine green and Danny were the absolute best sales people I have ever dealt with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jackie, We appreciate you for leaving Jasmine and Danny this spectacular review! We are delighted to know that they are the best you have ever dealt with. We sincerely congratulate you on your new vehicle- behalf of the entire Werner Kia team!
My 2016 Kua Sorento SXL AWD V.
My 2016 Kua Sorento SXL AWD V.6L in excellent condition was serviced on 6.14.23 at your dealership. It was not recorded. I was rear ended & see my VIN report. I spent over 1500 in service on oil change, air filter, brake servicing & you did not record it?!!! Incompetence.
My 2016 Kua Sorento SXL AWD V.
My 2016 Kua Sorento SXL AWD V.6L in excellent condition was serviced on 6.14.23 at your dealership. It was not recorded. I was rear ended & see my VIN report. I spent over 1500 in service on oil change, air filter, brake servicing & you did not record it?!!! Incompetence.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Mags, Thank you for sharing your experience with us on your 2016 Kia Sorento SXL AWD V. We are very sorry to hear of your issues with your vehicle not being recorded in our system and we do apologize if we did miss such thing. We would welcome the opportunity to speak to you on your review. Please contact us at the dealership and ask for the Service Manager. They would be glad to help!
I recently had an amazing experience with Kia Werner in
I recently had an amazing experience with Kia Werner in Tallahassee, Florida, and I wanted to share my thoughts. Living in Panama City, I was initially concerned about the logistics of purchasing a vehicle from a different city. However, Werner made the entire process incredibly smooth and convenient. From the start, Leland was very responsive and attentive to my needs. I was able to handle everything over the phone and through email, which saved me a lot of time and hassle. The best part was that they even delivered my new vehicle directly to my home in Panama City. When the car arrived, Tyrique took the time to go through every detail with me, ensuring I understood all the features and functions. They also helped set up and personalize the vehicle to my preferences, which was a nice touch. Overall, I couldn't be happier with the service I received from Kia Werner. Their professionalism and dedication to customer satisfaction are truly commendable. If you're in the market for a new car, I highly recommend giving them a try!
I recently had an amazing experience with Kia Werner in
I recently had an amazing experience with Kia Werner in Tallahassee, Florida, and I wanted to share my thoughts. Living in Panama City, I was initially concerned about the logistics of purchasing a vehicle from a different city. However, Werner made the entire process incredibly smooth and convenient. From the start, Leland was very responsive and attentive to my needs. I was able to handle everything over the phone and through email, which saved me a lot of time and hassle. The best part was that they even delivered my new vehicle directly to my home in Panama City. When the car arrived, Tyrique took the time to go through every detail with me, ensuring I understood all the features and functions. They also helped set up and personalize the vehicle to my preferences, which was a nice touch. Overall, I couldn't be happier with the service I received from Kia Werner. Their professionalism and dedication to customer satisfaction are truly commendable. If you're in the market for a new car, I highly recommend giving them a try!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jessica, Providing impeccable service is so important to us here at Werner Kia and we are glad that Leland and Tyrique's efforts met your satisfaction and high recommendation! We are thrilled to know that they were very responsive, attentive to your needs and took the time to go through every detail with you. Congratulations on your new vehicle- behalf of the entire team!
This dealer advertise cars on sites on the internet for
This dealer advertise cars on sites on the internet for sale. But I'm guessing they really don't care about selling cars that they can't sit down with you, so they can nickel and dime you. I've made several attempts to buy a car. Two times online and once with a direct call o the dealer. All I received from the online inquiry was the usual, "thank you contacting us" mumbo jumbo. So I called the dealership and talked to someone, gave them all my info. They said someone will contact me, 4 days later. no one contacted me. I called again, now it's 2 days with no one calling. Totally ridiculous.
This dealer advertise cars on sites on the internet for
This dealer advertise cars on sites on the internet for sale. But I'm guessing they really don't care about selling cars that they can't sit down with you, so they can nickel and dime you. I've made several attempts to buy a car. Two times online and once with a direct call o the dealer. All I received from the online inquiry was the usual, "thank you contacting us" mumbo jumbo. So I called the dealership and talked to someone, gave them all my info. They said someone will contact me, 4 days later. no one contacted me. I called again, now it's 2 days with no one calling. Totally ridiculous.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for taking the time to write this review. We strive to serve each customer with top-notch customer service, so it is a surprise that we weren't able to provide you with the best services. We would love to serve you, if you feel like we haven't returned your calls, you can call at our dealership and ask for the Service Manager. If you have any further questions, feel free to contact us. Safe travels!
Excellent service , very knowledgeable, very courteous,
Excellent service , very knowledgeable, very courteous, very helpful, great customer service, great people to deal with
Excellent service , very knowledgeable, very courteous,
Excellent service , very knowledgeable, very courteous, very helpful, great customer service, great people to deal with
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Christopher, Thank you for leaving us this positive review! We are happy to know that our team was very knowledgeable, courteous, helpful and great to deal with. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Werner Kia team!
Christopher Bailey was a friendly and outstanding
Christopher Bailey was a friendly and outstanding salesman, represents Kia very well by his professionalism and courtesy. He provided a personalized experience that we greatly appreciated. I would not hesitate to buy another car from h.
Christopher Bailey was a friendly and outstanding
Christopher Bailey was a friendly and outstanding salesman, represents Kia very well by his professionalism and courtesy. He provided a personalized experience that we greatly appreciated. I would not hesitate to buy another car from h.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are grateful for you leaving Christopher this wonderful review! We are pleased to know that he was friendly, outstanding, professional and courteous. We look forward to working with you again in the future when the time comes. We warmly congratulate you on your new vehicle- behalf of the entire Werner Kia team!
Took both our 2016 and 2019 Kia Forte sedans to be
Took both our 2016 and 2019 Kia Forte sedans to be serviced at this dealership. Cornelius Thompson had a friendly attitude, was very helpful and efficient. Got both cars serviced in the same day. Did not try to sell me products that I did not need. Hope to have him remain as our go-to service advisor.
Took both our 2016 and 2019 Kia Forte sedans to be
Took both our 2016 and 2019 Kia Forte sedans to be serviced at this dealership. Cornelius Thompson had a friendly attitude, was very helpful and efficient. Got both cars serviced in the same day. Did not try to sell me products that I did not need. Hope to have him remain as our go-to service advisor.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
S Harrison, We appreciate you for leaving Cornelius this spectacular review! We are delighted to know that he was friendly, very helpful and efficient. If there is ever anything more that we may help you with please do not hesitate to let us know.
The sales gentleman I had Mr David was the most helpful
The sales gentleman I had Mr David was the most helpful and down to earth salesman’s he was very patient and understanding with me I would highly recommend this place and the finance manager was excellent and went up and beyond to get me in my car
The sales gentleman I had Mr David was the most helpful
The sales gentleman I had Mr David was the most helpful and down to earth salesman’s he was very patient and understanding with me I would highly recommend this place and the finance manager was excellent and went up and beyond to get me in my car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jessie, Thank you for leaving David this positive review and recommendation! We are honored to have had the opportunity to work with you and we are glad that David provided you with A+ service. We are happy to know that he was helpful, down to earth, very patient and understanding. Congrats on your new vehicle- behalf of the entire Werner Kia team!