Reviews
The salesman and the entire staff were very professional, helpful and friendly during the entire sales process!
The salesman and the entire staff were very professional, helpful and friendly during the entire sales process!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It means a lot to us to receive your review and hear how professional, helpful and friendly the salesman and the entire staff were throughout your sales process. Congratulations on your purchase! Wishing you many happy miles ahead!
Darryn Auerbach always take good care of my vehicle and I really appreciate that thanks!
Darryn Auerbach always take good care of my vehicle and I really appreciate that thanks!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're grateful you took the time to share how well Darryn always takes care of your vehicle. Thanks again, and take care on the road.
Everything went well Daryl in service did great job I am sure we will be back
Everything went well Daryl in service did great job I am sure we will be back
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you sharing how well Daryl handled everything in service. We look forward to seeing you again. Our team looks forward to being your trusted destination for all your automotive care.
Darik, and EJ, you guys made the buying experience effortless from the appointment til the final signature thank you. Thomas and Kim.
Darik, and EJ, you guys made the buying experience effortless from the appointment til the final signature thank you. Thomas and Kim.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are honored by your feedback, Thomas and Kim. Darik and EJ's approach clearly made the whole buying process effortless, from that first appointment all the way through to the final signature. Please enjoy your new vehicle, and don't hesitate to reach out if there is anything more we can do for you.
thank you for your assistance in helping with the door handle Small gestures like this are what make you such an asset to Kia Gail Gilman
thank you for your assistance in helping with the door handle Small gestures like this are what make you such an asset to Kia Gail Gilman
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your kind review and we are glad our team took exceptional care of you. We wish you safe travels. Please do not hesitate to give us a call if there is ever anything more that we may help you with.
This dealership discriminates as well SCAMS for credit apps. I had an encounter on purchasing a vehicle in May 2026 and walked away due to the unfair practices and racist feeling from the sales manager Mr. Miller. I tried to reconnect doing business with Werner Kia August 2026, I explain my situation with the salesperson Cason Hagler about being a 1 car family, schedules, etc to come to the dealership and everything could be done via email, text, phone. He insisted he could assist if I put in a credit app, and approvals from another dealership. The same sales manager however, has my credit ran it and only sends me proposals refusing to send me over approvals. I explain with my family and I schedules that coming in would require moving parts and would like to know about approvals and what financially makes sense for my family and I to come in for a scheduled test drive and potential closing. The dealership decided to "tap out" the words from the salesman via text. I highly felt discriminated based off my credit report, my situation and potentially the color of my skin. Werner Kia needs to address on how to accommodate customers and treat fairly!
This dealership discriminates as well SCAMS for credit apps. I had an encounter on purchasing a vehicle in May 2026 and walked away due to the unfair practices and racist feeling from the sales manager Mr. Miller. I tried to reconnect doing business with Werner Kia August 2026, I explain my situation with the salesperson Cason Hagler about being a 1 car family, schedules, etc to come to the dealership and everything could be done via email, text, phone. He insisted he could assist if I put in a credit app, and approvals from another dealership. The same sales manager however, has my credit ran it and only sends me proposals refusing to send me over approvals. I explain with my family and I schedules that coming in would require moving parts and would like to know about approvals and what financially makes sense for my family and I to come in for a scheduled test drive and potential closing. The dealership decided to "tap out" the words from the salesman via text. I highly felt discriminated based off my credit report, my situation and potentially the color of my skin. Werner Kia needs to address on how to accommodate customers and treat fairly!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
Service advisor Frank West was very professional and courteous. My Son is a student at Florida State University and the check engine light came on. Frank West was able to coordinate the repair with me and assisted in getting a shuttle to take my son back to FSU. He remained in contact throughout the repair, and the mechanic did a top-notch inspection and repair. I will be using this dealership exclusively for any future repairs.
Service advisor Frank West was very professional and courteous. My Son is a student at Florida State University and the check engine light came on. Frank West was able to coordinate the repair with me and assisted in getting a shuttle to take my son back to FSU. He remained in contact throughout the repair, and the mechanic did a top-notch inspection and repair. I will be using this dealership exclusively for any future repairs.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
John, thank you for taking the time to leave us this wonderful review! Our guest's safety and satisfaction are our top priorities, and we are glad that Frank took great care of your son and his automotive needs. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Heather and David was top nothing and stellar. Very customer forced and patient answered all questions with no pressure couldn't have asked for a better experience. Sincerely Johnny PEACOCK
Heather and David was top nothing and stellar. Very customer forced and patient answered all questions with no pressure couldn't have asked for a better experience. Sincerely Johnny PEACOCK
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, We appreciate you taking the time to write this great review. Painless and efficient visit are what we aim for, so it is pleasing to hear that Heather and David took such great care of you. Enjoy your new vehicle and we look forward to seeing you in the future.
They take advantage of senior citizens. They have done nothing but lie to me and not repair my car like it's all in myind
They take advantage of senior citizens. They have done nothing but lie to me and not repair my car like it's all in myind
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Priscilla, Thank you for taking the time to write this review. We are very sorry to hear that you had a bad experience at our dealership. We would like to speak to you in regards to this matter, please give us a call at our dealership and ask for the Manager. Thank you for your time and patience.
My car has been back in shop broke down 3 times. They sorry. Donotuse. Warning
My car has been back in shop broke down 3 times. They sorry. Donotuse. Warning
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for rating our dealership. We strive for 100% customer satisfaction and we are discouraged to hear of your negative experience. We would like the opportunity to learn more about your review and see how we can help. Please contact our dealership and ask for our Service Manager at your earliest convenience.