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Werner Kia

(1,484 reviews)
2022 consumer dealer award
View 3 awards
2022 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(1,484 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Werner Kia from DealerRater.

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A GREAT deal!

Went for a test drive and bought a car!. The salespeople were more than polite; they listened, and answered every question and concern that I had. So I bought the car! Got a great deal, too!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you! Great customer service is our top priority and it is nice to know that our team is following through with that! If there is anything we can do for you, please give us a call! Thank you for your business and for taking the time to rate us on cars.com! Melanie Colombo Internet Manager

Great Experience

I went in to the dealership just to see what they had. Mrs. George was very attentive to my needs when it came to the price and vehicle I wanted. This is my second Sorento I purchased from KIA and I am beyond pleased with my experience and my new Sorento. I have spoken to many friends and family of the quality of KIA vehicles. I never had a single problem with my 2011 Sorento and I look forward to having no problems with my new 2016 Sorento. Thanks again Mr. George

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

WOW! It is always great to hear that our customers are telling their friends and family about us! I am sure Andrew George will be happy to hear that as well. If there is anything we can do for you, please give us a call! Thank you for your continued business and for taking the time to rate us on cars.com! Melanie Colombo Internet Manager

Excellent dealership

I had an overall wonderful experience. Harold was an excellent salesperson that was very professional and great at his job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

I will be sure to let Harold know your kind words! Please feel free to give us a call if there is anything we can help you with! Thank you for your business and for taking the time to rate us on cars.com. Melanie Colombo Internet Manager

Friendliest Staff in Tallahassee

Everything about my buying experience was exceptional. They walked me through every step of the process and were very helpful in answering my questions before we even started looking at cars. I never thought I would be able to purchase a brand new car, but the staff at Kia worked hard to make it possible. Everyone is incredibly friendly and made me feel like I was a part of their family immediately. The entire process was FAST, I drove off the lot in my brand new Soul in an hour and a half. I will enthusiastically recommend Kia Autosport to anyone looking to buy their next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much! I am sure the team will be happy to hear that you will be telling your friends about us! If there is anything we can help you out with, please let us know and give us a call! Thank you for your business and for taking the time to rate us on cars.com. Melanie Colombo Internet Manager

Excellant Service

I went in to Kia Autosport expecting the worst but our sales rep Drew Hyatt was awesome and our Finance guy Chris Finch was the same. We had been to three other places and left we no deal and we left Kia in a brand new car. The more than met our expectations!!!!! I would recommend them to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Drew does a great job for us and it is great to hear that he was able to exceed your expectations.I hope you enjoy your new ride! If there is anything we can help you out with, please feel free to give us a call! Thank you for your business and for taking the time to rate us on cars.com. Melanie Colombo Internet Manager

Executive Assistant

The staff at Kia Autosport is terrific. From inquiring on the internet, getting pre-approval and meeting Clayton Bell on the day I finally chose my car, I can't think of a better experience. To make it even better, I was going to go with a used car and Eric Shipley got me a brand new one! The icing on the cake was seeing an old friend (Perry Weems) and meeting Melanie Lee and Ashleigh Amburn. An all around great experience. Thanks for all of your attention and service. I will definitely be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

It sounds like our whole team was able to pull together to help you out! That is great to hear! I am sure that you will find the same level of customer service from our maintenance department! If there is anything we can help you out with, please feel free to give us a call! Thank you for your business and for taking the time to rate us on cars.com. Melanie Colombo Internet Manager

Wonderful Experience

Colleen Harp is the "woman" to see. No pressure there folks, she lets you take your time. Buying a new vehicle is a major decision for many people and she is and was extremely helpful, professional, knowledgeable and friendly as was Chris Finch. I know this sounds like the commercial but, Go on out to KIA AutoSport and check out their vehicles, have some coffee with them and take a test drive. Their commercial about "wanting to see ya in a KIA", is spot on...they will work with you and make it happen. Was looking for a 2014, left with a 2015. Really like this place and the employees.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for this great review! Colleen and Chris are huge assets to our team and we are very lucky to have them! We love having you in the Kia AutoSport family! If there is anything we can help you with, please feel free to give us a call! Thank you for your business and for taking the time to rate us on cars.com. Melanie Colombo Internet Manager

Great Service, Great People, Great Cars!

We loved our experience so much at Kia that we came back a week later and bought a second vehicle. We would definitely recommend Kia Autosport of Tallahassee. Brad is the MAN when it comes to finance!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

You know what? Brad IS the man! He does a great job and we are lucky to have him! I am so glad that we were able to earn your trust twice. If there is anything we can help you with, please feel free to give us a call! Thank you for your business and for taking the time to rate us on cars.com. Melanie Colombo Internet Manager

Great Service

My car buying experience today was SO GREAT!!! Kia has the best employees and a WONDERFUL atmosphere! (not to mention coffee and donuts were readily available!) everyone took the time to help me understand the whole process! I love this place :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Wow! Thank you so much! I am so glad that we were able to make your experience enjoyable! If there is anything we can do for you, please give us a call! Thank you for your business and for taking the time to rate us on cars.com. Melanie Colombo Internet Manager

Wonderful Experience!

I love this place! Wonderful people and great customer service! I got the car I wanted and at a good price! I love my new car! I thank everyone for everything that they did for me!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We love you too!! Thank you so much for this glowing review! I am sure you will find the same level of customer service from out maintenance department. If there is anything we can help you with, please feel free to give us a call! Thank you for your business and for taking the time to rate us on cars.com. Melanie Colombo Internet Manager