Reviews
Great service
This dealership is fantastic! They fixed my car quickly with out charging me a cent! I will go back for all my car needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sean, it is very kind of you to write us such a nice review! We aim to satisfy every customer that comes in the door and I'm glad to hear that your experience was so positive. Please come see us again if you need anything else, be it service or sales. Also, surf on over to our Facebook and Twitter pages for exclusive content and offers. Best regards, Mark Montante - GM - markm1@taylorchevy.com
Great service
They said it would take an hour and it took less. Waiting room comfortable but I didn't like the tv blasting a basketball game. Refreshments were good. Definitely pleased with the service I received.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Shirley, thank you for writing about your visit with us. I'm happy to hear that your overall experience was positive. However, we always strive for 100% customer satisfaction, and I do apologize if the television was too loud during your visit. I'll be sure to pass along your feedback to the service team. If you would like to discuss your experience further or if you have any questions, please do not hesitate to contact me directly. Respectfully, Sherri Hill - Customer Relations Manager - sherrih@taylorchevy.com
Best overall dealership ever been to.
Best car buying experience I've ever had. Everyone was extremely helpful and friendly. Made my wife and I feel comfortable as if we were right at home with friends and family. Keep up the good work.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
David, congratulations on your new car! At Taylor Chevrolet, we try to create a friendly and professional experience for all of our customers, and it's encouraging to know that we were able to provide you with the best buying experience you ever had! If you need anything else at all, please come back to see us. Also, check out Facebook and Twitter for exclusive content and deals. Kind regards, Mark Montante - GM - markm1@taylorchevy.com
Great service
My experience was great. I came in looking for a certain vehicle and Lisa got me right in. Great turn around and wonderful service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We truly appreciate you taking the time to leave us this great feedback, Cruz! We strive to provide exceptional customer service in all aspects of our dealership, and I'm glad to hear Lisa took such great care of you. I'll be certain to pass along your compliments. Keep us updated if there's anything else we can do for you. Also, follow us on Facebook and Twitter to stay in the loop with dealer news and specials. Best regards, Mark Montante - GM - markm1@taylorchevy.com
Overall, a great buying experience.
Christina and Cindy were both very nice and knowledgeable. They are both incredible assets to your team. Everyone in the dealership was great.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dean, thank you for your great review! Christina and Cindy are an assets to our team and they strives to create a positive buying experience for every customer. They will be thrilled to hear that their great customer service has made another satisfied customer! I'll be certain to pass along your compliments. Keep us updated if there's anything else we can do for you. Also, follow us on Facebook and Twitter to stay in the loop with dealer news and specials. Best regards, Mark Montante - GM - markm1@taylorchevy.com
Excellent Service
I have leased several cars through Taylor Chevrolet - and I have always been very happy with my sales team, Brian Conover & Jody Smith. They are the reason I keep coming back.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jennifer, on behalf of Taylor Chevrolet, I would like to express our sincere gratitude both for your loyal business and for taking the time to write this marvelous review. I am very pleased to hear that our consistent professionalism and great customer service has earned your repeat business. Brian and Jody will be thrilled to hear your kind words. We appreciate your business and look forward to serving you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and other fun stuff. Best regards, Mark Montante - GM - markm1@taylorchevy.com
Awesome Parts/Repairs Center experience
I was really really impressed with the personnel and service from this dealership. Everyone was friendly and actually seemed like real people. They were joking with me, making conversation, and didn't seem like employee robots. I had brought my car in for a well over due oil change, and they finished quickly. I even had the add surprise of walking out to a freshly washed car! Thanks Taylor Chevy Service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Brittany, thank you for taking the time to provide such great feedback! Our team focuses on providing friendly and exceptional service, and I'm very pleased your visit was a positive one. We really appreciate this feedback and I'll be certain to share it with the team. Please don't hesitate to contact us with any future automotive needs. In the meantime, be sure to stay connected with us on Facebook and Twitter. Kind regards, Mark Montante - GM - markm1@taylorchevy.com
Great Service Experience, with Popcorn!
I was so glad they were able to solve my tire mystery! I was a drop-in customer (I did not make an appointment because the problem seemed to come and go randomly, and I took it in when it was active). They took my vehicle in right away, and my wait time was less than they estimated it would be. I am delighted, though, with the results - Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Rebecca, thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that your tire mystery was solved and your experience was so positive. Please don't hesitate to contact us if you have any further questions or needs. Also, be sure to check us out on Twitter and Facebook for dealer news and specials. Kind regards, Mark Montante - GM - markm1@taylorchevy.com
Great Service, clean facilities, friendly staff
Everyone that works at Taylor Chevrolet are really nice, it's a very clean dealership I will definitely keep coming back for future car purchases with Kevin my sales person who was really awesome when I purchased my 2013 Chevy Silverado.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Yvett, thank you for taking the time to share your experience, and congratulations on your new Chevy Silverado! We're thrilled Kevin was great to work with and that his excellent customer service has made another satisfied Taylor Chevrolet customer! I'm very happy you feel great about your purchase and will return to purchase your next vehicle with us! Please don't hesitate to contact us if there's anything else we can do for you. Also, stay connected with us on Facebook and Twitter for dealer news and specials. Kind regards, Mark Montante - GM - markm1@taylorchevy.com
great dealership & sevice department
I have been buying cars from Taylor Chevrolet for probably 18 years I love the company and I love the service
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Diane, on behalf of Taylor Chevrolet, I would like to express our sincere gratitude both for your loyal business and for taking the time to write this marvelous review. I am very pleased to hear that our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase with us. We can't wait to see you for your next servicing appointment; be sure to check out our latest deals on Facebook and Twitter before you come in. Kind regards, Mark Montante - GM - markm1@taylorchevy.com