Reviews
Great Car, Outstanding Salesperson
This is the fourth Subaru that I have leased from Prestige Imports and I couldn't be happier with the car and with the service and TLC provided by Diana DeLillo. She has always taken the time to review all the things that have changed from one car to the next; I know I can always call or visit her if I have any questions or problems. And the service department is excellent.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to review us! We are thrilled to hear that you had such a successful purchase experience working with Diana and the Prestige Subaru team. Drive safely in your new vehicle, and we are looking forward to seeing you back again down the road!
Great Service!
Purchased a used Subaru Outback from Anthony. Great service, great price and overall a flawless experience. I would recommend Prestige Imports and especially Anthony highly to anybody.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Larry, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Terrible terrible terrible
The worst costumer service for the service department. I will never bring my car back there again. I will drive an hour away just to go to another service department
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we're extremely disappointed to hear that you left Prestige Subaru unsatisfied. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to our General Manager, James Borelli at jaborelli@aol.com and we will do our best to make this better.
Excellent experience buying 2020 Forester
Purchased a car during the summer of 2020, through John P. -- it was a totally seamless experience and the dealership accommodated my requests to correspond over email and phone instead of in-person during the pandemic. The sales process was completely straightforward and there weren't any surprises; everything was made very clear. I would definitely buy from here again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Lizarazo, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Awesome dealership
I love Rose ! She makes it scheduling your car service super easy. Also they are taking precautions for this pandemic.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Valentina, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!
Prestige Subaru
They diss great job repairing damage to my car and also recall work at the same time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi John, we are very happy to have provided you with such a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Pleasantville NY
Consistently outstanding, good service. No waiting.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Doris, we strive for a high level of customer satisfaction in all aspects of our dealership. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.
Subaru has been harassing me
I?ve been calling and emailing for years asking them to take me off their mailing list. I?ve blocked their email addresses and they?ve kept sending from new ones. Even their VP/group manager Jeremy Abramson wrote me in 2019 saying he would take me off their mailing lists and 1 hour ago I think I received the 2nd email this week about a Subaru I NEVER BOUGHT. I?ve never given them my email. In order to submit this form I had to incorrectly answer the question ?why did you visit this dealer? but I don?t live anywhere near there and have never been there.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Charles, we regret to hear that you had a negative experience with us, but we would appreciate the chance to turn your experience around. We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please call us at (914) 769-5100 so we can work towards a solution. Thank you and have a great day.
Lease of an Subaru Outback
Excellent service and customer relations for the lease of a new car in spite of this difficult time of the Covid virus
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jeanne, thank you for your high star rating. We're happy to see that your experience with us was excellent! Safe travels!
buy here
andrew is a no double talk seller --he's very contentious and tries to make you happy with your car
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Prestige Subaru! If you have any further questions, please give us a call. We're always happy to help!