Horrible experience here. More problems with my car after leaving for a simple service. The car is only 3 years old and should not have all these problems.
A great buying experience at this dealership. Low pressure sales. Very friendly staff. I would definitely reccomend them.
have purchased many cars over the years, but I have never had such a pleasant buying experience as I did from Three Rivers VW. Everyone from the salesman... Seth to Ryan who did the paperwork was first class. I would strongly recommend this dealership if buying a new or used car. My son loves the Passat. Thank you Three Rivers!!!!
They made the buying process easy .... worked with me to get me the deal I wanted.
Via telephone to my online inquiry, he was polite but not pushy. I haven't made up my mind yet but it was definitely refreshing.
We had went a few days earlier to purchasing our car and test drove it with Vince Luca, who was super nice and helpful and not pushy at all. We hadn't... done much car shopping and decided to wait to see some other vehicles to make sure we wanted this specific vehicle. We went to several other dealerships, all with much much higher pricing for less, and even left a few angry at how horrible their people skills were! We ended up back a 3 Rivers, because not only were the cars there a better deal, and better quality, but Vince was the only salesman from all the dealerships that we actually felt cared about what we needed and wanted in a vehicle, and didn't want to just push what he wanted on us. So we ended up being able to buy the car we had test driven, at a great price, in record time (which included getting us financed), and driving it home that day. They were even so great as to hold our down payment check until our money came through! Vince went over all our car's new special features and made sure we knew the ins and outs before leaving, and Derrick told us about their service station for any future needs, so that we'd be completely satisfied and VW savvy! Just an overall great experience!
My experience was great. They make a good deal, are sensitive to your needs and cognizant of your time. Go see Vince, he will make you a fair deal - and... get you on the road.
I had difficulty in Atlanta finding a red GTI for my wife with a manual. The dealer here was reluctant to try to find and move the vehicle. I found the... exact car on the lot at Three Rivers. After working out the details over the phone and by e-mail I flew to Pittsburgh, walked into the dealership at 8:45 am and drove away in my new car at 10:05. All the paperwork was organized and the vehicle was prepped prior to my arrival and the deal I got paid for the trip! Great staff and very relaxed atmosphere...easiest car purchase I've ever had!
We all know that car shopping can be stressful. I'm new to Pittsburgh--so was more stressed than most--and spoke with several local dealerships as I was... looking for my car. Tim and Ryan were BY FAR the most knowledgeable, considerate, and friendly team I met--and made the process of leasing my 2016 Tiguan smooth and easy. They quoted me a fair price from the start; they flagged my out-of-state driver's license as a potential hassle, and held the price and car while I got a PA license; they answered my questions knowledgeably and thoroughly. Tim gave me a detailed rundown of the car's features and called a couple weeks later to make sure I loved the car (I do) and that I didn't need help. I would do business again with this team without hesitation.
Just purchased a 08 Gti and if it weren't for Brian I wouldn't be driving valentino today. He did everything in his power to make that car mine and I'm... so grateful for his amazing customer service! And same goes for Ryan both enjoyable people to deal with! I would highly recommend!