Reviews
Wonderful sales person Quan I would recommend
Wonderful sales person Quan I would recommend Osteen Less time than other dealers Clean dealership with many cars to offer Low pressure I would return to them
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5-STAR review!
He was very helpful with me answer all questions polite
He was very helpful with me answer all questions polite and courtesy and anything that I didn’t know, he helped me with
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you!
Upfront, honest, helpful, and friendly.
Upfront, honest, helpful, and friendly. An overall good experience. Knowledgeable staff about the vehicle buying process.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Shawn, thank you for sharing your 5-star review!
Honesty I had the best car experience ever.
Honesty I had the best car experience ever. I was listen to, heard, and respected when buying my car. There was no pushing prices, and pressure to pay more than I was comfortable with. Thank you Leo and his team for making this happen!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words! We’re thrilled to hear that you had the best car-buying experience with us. We truly appreciate you sharing your positive feedback. If you ever need anything else, we’re here for you! /MM
This dealership was a great experience.
This dealership was a great experience. Clean and friendly atmosphere along with nice guys. They were honest upfront and very accommodating. We drove two cars this day and never felt rushed or pressured. These guys know what they are talking about but will let you make the decision, which I really enjoyed. Great job guys at a wonderful first car purchase!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your experience! We're so glad to hear you had a positive and relaxed car-buying experience with us. It’s great to know that you felt comfortable and not rushed as you made your decision. We strive to create an honest and accommodating environment, and we’re thrilled that you enjoyed it. Congratulations on your first car purchase, and we’re here if you ever need anything in the future! /MM
Leo and everyone else in the dealership was very
Leo and everyone else in the dealership was very welcoming and professional. I liked working with Leo because he was being very transparent about everything and was patient with what i was searching for!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Maria, Thank you for sharing your experience! We're so glad to hear that Leo and the rest of the team made you feel welcomed and comfortable. Transparency and patience are key to helping our customers find the right fit, so it's wonderful to know Leo was able to assist you in such a positive way. If you need anything else or have more questions down the road, we’re always here to help. Enjoy your new car! /MM
Very professional, friendly, and straight forward.
Very professional, friendly, and straight forward. Will recommend to others looking for a new car to see Quan and Matt at Osteen VW
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- Overall experience 5.0
Thank you for your kind words! We're thrilled to hear that Quan and Matt provided you with a professional, friendly, and straightforward experience. Your recommendation means a lot to us, and we truly appreciate you sharing your feedback. If you or anyone you know needs assistance in the future, we’d be happy to help! Enjoy your new car! /MM
Great experience Ana was very helpful.
Great experience Ana was very helpful. I would recommend her to anyone looking to buy. A car
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful feedback! We're so glad to hear that Ana provided you with a great experience. It's always great to know that our team is making a positive impact, and we truly appreciate your recommendation. If you or anyone you know is ever in need of assistance, we're here to help! Enjoy your new car! /MM
Jacob was very easy to work with and made my experience
Jacob was very easy to work with and made my experience great. Will definitely be a return customer.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words! We're so glad to hear that Jacob made your experience enjoyable and easy. We look forward to helping you again in the future! Enjoy your new car! /MM
We showed up on Christmas eve after going to another
We showed up on Christmas eve after going to another dealership 2 days before. We met Jacob who was awesome. He helped us out and was very informative. Once we made our decision Leo finished us up. He was great too. Both guys were. Leo was patient while I ran home to get my down payment. Once I returned with a large cash payment we were handed off to Terrance in finance. There were alot of forms to sign and my husband felt rushed and when he asked questions Terrance seemed annoyed. Granted it's Christmas eve at closing time. So I understood that but we still shouldn't of felt like we were an annoyance to him. 2 days later I returned to drop additional coverage I signed for. I dealt with Rob who was wonderful and informative. Very kind and friendly. Jacob, Leo and Rob, thank you! I will be back and will recommend these guys.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Kelly, Thank you for taking the time to share your experience! We're so glad to hear that Jacob, Leo, and Rob were able to provide excellent service and make your experience a positive one. We truly appreciate your understanding about the timing on Christmas Eve, and we’ll make sure to address your concerns with Terrance to ensure that every customer feels valued and supported, regardless of when they’re visiting. We’re thrilled to hear you’ll be back and will recommend our team! If there’s anything else we can do for you in the future, please don’t hesitate to reach out. Enjoy your new car, and thank you for your feedback! /MM