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Schumacher Buick GMC of West Palm Beach

(1,811 reviews)
Visit Schumacher Buick GMC of West Palm Beach
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–5:30pm
Tuesday 8:30am–8:00pm 7:30am–5:30pm
Wednesday 8:30am–8:00pm 7:30am–5:30pm
Thursday 8:30am–8:00pm 7:30am–5:30pm
Friday 8:30am–8:00pm 7:30am–5:30pm
Saturday 8:30am–6:00pm 8:00am–3:00pm
Sunday 12:00pm–5:00pm Closed
2024 state dealer award
View 4 awards
2024 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award
New (877) 852-1501 (877) 852-1501
Used (866) 929-4321 (866) 929-4321
Service (888) 551-9446 (888) 551-9446

Reviews

(1,811 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Above and beyond great experience at dealership very

Above and beyond great experience at dealership very professional salesman and management highly recommend. Ask for richard Silverman

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

Great service.

Great service. Our salesman Richard Silverman was attentive, professional with great knowledge of all aspects of the car. Would highly recommend everyone to Ruchard.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

Knowledgeable and friendly So helpful and great to work

Knowledgeable and friendly So helpful and great to work with , patient and reachable when needed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

Matthew Needle was a pleasure to work with.

Matthew Needle was a pleasure to work with. A true professional and made us feel super comfortable throughout the buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

Always a great experience at this dealership.

Always a great experience at this dealership. Very friendly and efficient staff. Would definitely use again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

Service advisor Danny Solorzano was excellent!

Service advisor Danny Solorzano was excellent!! He made the experience and service a pleasure and was very attentive and quick with the service!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to offer your great 5-star rating and review. We appreciate you! It’s great to know that Danny was so helpful! We take great pride in repairing and servicing your vehicle. Please let us know if you should require anything, we are here to assist you.

Caught them scamming they are very crooked and will not

Caught them scamming they are very crooked and will not call back when they are in the wrong

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Greg, thank you for sharing your experience at the dealership, we are sorry to hear that our standard was not met during your interaction with us.

Consumer response

When i spend money i want to be treated professional and the company should be professional there is no need to scam and be dishonest this is a huge commitment for people, then to top it off i ordered brown leather dropped my truck off, came back never received a phone call, and 1 seat was partially finished with black leather, then said dealership ordered wrong kit, in the meantime i hired a professional driver to to deliver truck and bring it back to me, never received a call from manager even still. Management is really bad horrible to know you wont be taken care of after purchase My truck was 75,000 dollars

Elliot Bates did a great job handling the sale for my

Elliot Bates did a great job handling the sale for my Volvo XC 40. We looked at two options and arrived at the right car and price. Elliott also managed the process well and kept us informed all along the way. Elliot explained all the features and demonstrated the technology. I would recommend working with Elliot Bates on your next purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to offer your great 5-star rating and review. We appreciate you! It’s great to know that Elliott was so helpful! Enjoy your New Vehicle! Please let us know if you should require anything, we are here to assist you.

Don myers worst sales man in the history of man kind

Don myers worst sales man in the history of man kind avoid this dealer at all cost never call back I had to keep calling over and over

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Obeyfin we are sorry to hear of your experience, please reach out to our GM at 561 227 6135 or our Customer Experience Manager at 561 253 6733. Thank you, Schumacher Automotive

My cameras stopped working on 10/22/23, before I had a

My cameras stopped working on 10/22/23, before I had a chance to schedule an appt for annual maintenance. I took the chance of visiting the dealership without an appt because I was very nervous about driving, (especially parking). Erick Riviera was very gracious in resolving my issues while minimizing my wait time. He kept me apprised while I waited for servicing to be completed. I was impressed by his level of professionalism, knowledge & courtesy. I received my vehicle in showroom-like condition which made me very happy. Thanks Erick for the great customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to offer your great 5-star rating and review. We appreciate you! It’s great to know that Erick was so helpful! We take great pride in repairing and servicing your vehicle. Please let us know if you should require anything, we are here to assist you.