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Schumacher Buick GMC of West Palm Beach

(1,811 reviews)
Visit Schumacher Buick GMC of West Palm Beach
Sales hours: 12:00pm to 5:00pm
Service hours:
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Sales Service
Monday 8:30am–8:00pm 7:30am–5:30pm
Tuesday 8:30am–8:00pm 7:30am–5:30pm
Wednesday 8:30am–8:00pm 7:30am–5:30pm
Thursday 8:30am–8:00pm 7:30am–5:30pm
Friday 8:30am–8:00pm 7:30am–5:30pm
Saturday 8:30am–6:00pm 8:00am–3:00pm
Sunday 12:00pm–5:00pm Closed
2024 state dealer award
View 4 awards
2024 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award
New (877) 852-1501 (877) 852-1501
Used (866) 929-4321 (866) 929-4321
Service (888) 551-9446 (888) 551-9446

Reviews

(1,811 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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They lost my business today, they told me $250 an hour to

They lost my business today, they told me $250 an hour to fix AC . He came out and said needs a return hose. $1360. I said no , he then charged me $235. Just to look at it. & did not fix nothing!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hello Bobinnh2015, the diagnostic fees we charge are in line with the industry standards. We are sorry that you feel the charge was not what you anticipated but we have qualified technicians working on your vehicle that are certified only by Buick GMC. Skill and craftmanship as well as safety go into every diagnostic and repair. We care about our clients and their vehicles. Thank you, Schumacher Auto Group.

This is my 2nd Volvo I have leased from this location,

This is my 2nd Volvo I have leased from this location, Andrew Bisaccia & Staff always very professional from start to finish, Great Team !!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

We had an amazing experience at Schumacher Buick GMC.

We had an amazing experience at Schumacher Buick GMC. I was looking for a lightly used Ford Explorer for my wife and through some car search websites, I found one at Schumacher. I called the dealership and was connected with Gary Sanchez. He answered all of my questions and invited us to the dealership to view and test drive the car. Gary was great to work with and made the whole experience actually enjoyable. While we were working with Gary we spoke to some of the other customers at the dealership and they all had words of praise for Gary. We will definitely be visiting Gary Sanchez and Schumacher Buick GMC for our future needs

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

Andrew Bisaccia was a pleasure to work with!

Andrew Bisaccia was a pleasure to work with! Helped make the process seamless and smooth

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher Automotive. If you need any further assistance, please do not hesitate to contact us. We sincerely value your business and look forward to your next visit!

Andrew was extremely helpful and knowledgeable when

Andrew was extremely helpful and knowledgeable when purchasing our new 2024 Volvo S90. He searched everywhere to get us exactly what we wanted. Thank you very much. We look forward to continuing our relationship with Volvo for many years to come!!!

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

It was time to turn in my old Volvo and lease a new one.

It was time to turn in my old Volvo and lease a new one. Although I received hundreds of solicitation emails and phone calls from the original dealership in Delray, my original salesman was completely unresponsive when I finally told him I was ready. So I drove up to Schumacher Volvo and was matched with Andrew Bisaccia. He went above and beyond to get me the exact car of my choice in a quick and painless transaction. I can’t recommend Andrew and his dealership enough!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

I had an excellent experience buying out our lease.

I had an excellent experience buying out our lease. Nicholas Suhyda in sales, and Pierre in financing made the experience quick and painless. I’ve now had several leases and two purchases from this dealership and am very happy with the service I receive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

Trey Jacques salesman went out of his way to find me my

Trey Jacques salesman went out of his way to find me my truck. He found what I was looking for at a sister dealership and had it brought to the WPB location.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Your appreciation is highly valued. Thank you for the review! We are glad that you had a great customer experience, we hope to see you again soon.

Very helpful and non pressure dealership.

Very helpful and non pressure dealership. Negotiations were straight forward too. The salesman Elliott Bates was a pleasure to work with. Highly recommend this dealership.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, Karen. Thank you for choosing Volvo Cars of the Palm Beaches and Welcome to the Schumacher Family! We hope you love your new vehicle!

All work very nice and coprative he talk very politely

All work very nice and coprative he talk very politely And respect the customer i love to deal u guys

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

These words go a long way, it motivates us to work even harder, thank you for the review, we are glad you had a great experience.