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Schumacher Buick GMC of West Palm Beach

(1,811 reviews)
Visit Schumacher Buick GMC of West Palm Beach
Sales hours: 12:00pm to 5:00pm
Service hours:
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Sales Service
Monday 8:30am–8:00pm 7:30am–5:30pm
Tuesday 8:30am–8:00pm 7:30am–5:30pm
Wednesday 8:30am–8:00pm 7:30am–5:30pm
Thursday 8:30am–8:00pm 7:30am–5:30pm
Friday 8:30am–8:00pm 7:30am–5:30pm
Saturday 8:30am–6:00pm 8:00am–3:00pm
Sunday 12:00pm–5:00pm Closed
2024 state dealer award
View 4 awards
2024 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award
New (877) 852-1501 (877) 852-1501
Used (866) 929-4321 (866) 929-4321
Service (888) 551-9446 (888) 551-9446

Reviews

(1,811 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Purchased 2024 with trade in after settling on trade in

Purchased 2024 with trade in after settling on trade in price. Daniel and Eliot were excellent and knowledgeable. The closing with Nick was seamless.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello and thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priorities, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.

This dealership and all the staff are top of the line

This dealership and all the staff are top of the line just like the vehicles they sell. I have never experienced such fantastic customer service as I have with this dealership. They truly go above and beyond to assure their customers are 10000% not just satisfied but truly pleased with their service and attention to the smallest detail. The facility is always spotless and everyone has a smile on their face. Elliot Bates is a consummate gentleman and sales person. There is no pressure here nor are their any underhanded methods to sell you a vehicle. Elliott always assures you that you are getting the best vehicle at the best possible price. When he delivers your vehicle to you it is pristine and he takes the time and effort to be sure that you understand all the options in order that you have the best driving experience I drive from Martin County to this dealership just for the superior customer service and attention to detail I always drive back home with a smile on my face! You can't say that about visits to most dealerships. But again its truly the personalized care and attention to detail coupled with the kindness and care everyone demonstrates. Although I expect to keep this vehicle for a while I will return to this dealership and Elliott Bates just because they are both so impressive1

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Hello and thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priorities, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.

I had a great experience at the Volvo dealership, and

I had a great experience at the Volvo dealership, and especially with the sales and leasing consultant, Matthew Needle.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello and thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priorities, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.

Great experience at the dealership, we were provided with

Great experience at the dealership, we were provided with an excellent service by Matthew Needle and the rest of the team. Thank you.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher Volvo Cars of the Palm Beaches. If you need any further assistance, please do not hesitate to contact us. We sincerely value your business and look forward to your next visit!

Tremendous experience, Matthew Needle was amazing to work

Tremendous experience, Matthew Needle was amazing to work with and I have nothing but the highest recommendation to offer. We'll be coming back in the future!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you. Enjoy your new car and safe driving!

Andrew Bisaccia, Product Specialist, Erick Riviera, Asst.

Andrew Bisaccia, Product Specialist, Erick Riviera, Asst. Service Manager and JP Montealegre, Finance Manager were all fantastic, from start to finish. Professional, kind and extremely helpful. It was the best experience. Thank you all!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you. Enjoy your new Volvo and safe driving!

I went into the dealership already knowing what I wanted.

I went into the dealership already knowing what I wanted. I was introduced to my salesperson Elliott and he was wonderful. He did not try to upsell me to something beyond what I was looking to purchase. This made me immediately comfortable and because of that, I decided that I would be buying my car from him and this dealership right then. I went back in the next day and I left with my new car 90 minutes later. I am very happy with my car and the buying experience.

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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you. Enjoy your new Volvo and safe driving!

I've been coming to Volvo for service for many years now

I've been coming to Volvo for service for many years now and Alex Servedio is top notch, professional, attentive, responsive, knowledgeable and very friendly. Him and the team are quick and the atmosphere is always great.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

Richard Sullivan really went above and beyond to help me

Richard Sullivan really went above and beyond to help me close on my beautiful new vehicle! He and his team worked diligently and kept me informed throughout the process. Amazing customer service, and I was able to see how much they truly value all of their potential customers. And why they refer to them as part of the family

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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher Automotive. If you need any further assistance, please do not hesitate to contact us. We sincerely value your business and look forward to your next visit!

Recent xc90 lease w schumacher volvo of pb.

Recent xc90 lease w schumacher volvo of pb. Daniel Zaccheo was awesome as were all senior mgt . Daniel is a rising star in the organization His willingness to help is sincere and genuine . Thanks for the help Best John

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello John, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priorities, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.