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Royal Automotive

(1,244 reviews)
Visit Royal Automotive
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–1:00pm
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (855) 547-3728 (855) 547-3728
Used (855) 547-5723 (855) 547-5723
Service (855) 547-5490 (855) 547-5490

Reviews

(1,244 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Royal Automotive from DealerRater.

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Carter was the sales guy who took care of us very good.

Carter was the sales guy who took care of us very good. Friendly and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I had a great experience found exactly what i wanted and

I had a great experience found exactly what i wanted and got a good deal, will def use yall in the future

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Carter and the Royal team were genuinely great!

Carter and the Royal team were genuinely great! My wife and I had been looking for a larger family vehicle and they got us set up and comfortable without any pressure! Not to mention a fair price! Grateful for our experience with Carter and everyone at Royal! They will receive our future business for sure 👍

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

From the original discussion to taking delivery, the

From the original discussion to taking delivery, the transaction was easy, transparent, and one of the best buying experiences we’ve had in a long time. The dealer reps were knowledgeable, patient, and courteous. I will definitely consider doing business with this group again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Everyone was great.

Everyone was great. It was a quick and smooth process. I did not have any problems.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

That was one of our best experience!

That was one of our best experience! Carter was so nice! And helped us to find our car! Which we were looking for couple of months already, everything was so easy and smoothly, we really love the Royal fellows! Thank you guys!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Quick and easy process.

Quick and easy process. Very good to work with. Great customer service. The whole process was very organized.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Carter was very welcoming when my boyfriend and I pulled

Carter was very welcoming when my boyfriend and I pulled up to the lot. He was also very formative and polite. I will be referring friends and family to him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

One of the best experiences!

One of the best experiences! Fast and friendly service! Would definitely come back again and deal with this group!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Matt was great to work with when we purchased a car for

Matt was great to work with when we purchased a car for our daughter. He was very knowledgeable and personable. He made us feel like we were working with a friend. He handled getting a manufacturing recall taken care of before we took possession of the car. That was one less thing we had to worry about when buying a used car. I felt like we got a great deal on the car. I wouldn’t hesitate to send family or friends to Royal Automotive and specifically Matt Coulter when shopping for a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.